The order arrived in perfect conditions and was delivered very quickly. The jerseys and scarves I ordered are of very good quality and are genuine products. The seller is trustworthy. Therefore, for m... See more
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Everything went well with the exception of the delivery. We chose a delivery point close to home and the parcel was delivered to another delivery point not so convinient (we had to take public transpo... See more
I ordered futsal shoes and you send me two right shoes. I emailed Croatian mail costumer service but they haven't replied yet. I'm very disappointed because it's my fourth order.
customer service take ages to respond. I am still waiting for the reply over my enquiries and trying to return an item in due time.
Company details
Written by the company
En Fútbol Emotion nos dedicamos a ofrecer lo mejor en productos de fútbol, convirtiéndonos en una de las tiendas online más reconocidas y especializadas del mercado. Desde nuestro nacimiento en 2001, hemos trabajado con pasión para proporcionar una experiencia única tanto a aficionados como a jugadores profesionales. Contamos con una gran gama de productos que incluyen botas de fútbol, guantes de portero, ropa deportiva, equipaciones oficiales de más de 200 equipos y selecciones, balones y una gran variedad de accesorios, siempre adaptándonos a las necesidades de nuestros clientes. En nuestro catálogo, encontrarás productos de las mejores marcas del sector, con opciones para todo tipo de superficies y niveles de juego, desde principiantes hasta profesionales. Pero no solo nos centramos en la venta de productos, también nos esforzamos por ofrecer un valor añadido a través de nuestro contenido especializado. En nuestro blog y redes sociales compartimos noticias, consejos y análisis detallados para ayudar a nuestros clientes a mejorar su rendimiento y tomar decisiones informadas. También realizamos eventos para juntar a nuestros clientes con sus ídolos tanto en tienda como en los estadios de fútbol como el Santiago Bernabéu, San Siro o el Parque de los Príncipes. de París. Además, disponemos de más de 20 tiendas físicas repartidas por España, Portugal, Italia y muy pronto en Francia. Lo que te permite probar los productos antes de comprarlos. En Fútbol Emotion, nos comprometemos a ofrecer calidad, variedad y un servicio cercano y profesional para todos los amantes del fútbol. ¡Te esperamos!
Contact info
Calle Turiaso, 27. Naves 90-94, 50197, Zaragoza, Spain
- soporte@futbolemotion.com
- futbolemotion.com
3.5
Average
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 2 weeks
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They came before the expected date and…
They came before the expected date and they are really good. Really happy with this buying
15 September 2026
Unprompted review
Sent the wrong shirt and then when i…
Sent the wrong shirt and then when i contacted them they said it was not a product from them. They had the price of one item and photo of another. Sent me the cheaper item. Trying to speak to people to rectify via email is a joke. I have to pay to return it even after their mistake.
9 September 2026
Unprompted review
They just sent one football shoe in an…
They just sent one football shoe in an order that took me more than one week to receive and cost me around €100.
7 September 2026
Unprompted review
Excellent
I loved the purchase! I really like this site; it is completely trustworthy, and the products are of excellent quality. I am very satisfied with everything.
29 July 2026
Unprompted review
Delivery took too long time
Delivery took too long time. Priducts were not suitable.
19 August 2026
Unprompted review
I have still not received my order!it’s…
I have still not received my order!it’s been two weeks since they said it was ready for shipping and label was created but DHL tracking shows it has not been handed over to them. I have emailed numerous times and reached out by social media and there has been no movement. I can’t speak to anyone directly. Extremely frustrating and at this point I just want a refund since I am not getting my product.
5 September 2026
Unprompted review
Unable to Order Extra
It is currently impossible to order extra T-shirts, shorts and sweatshirts in addition to the Premium Club Pack. This makes no sense, given that with one training session a day throughout August, we have to wash the kit every other day. That’s not very environmentally friendly.
We have already raised this request with the club, which presumably passed it on to the sales representative. Yet nothing has changed: it has been like this for two years. Not very professional.
18 July 2026
Unprompted review
Product is 10/10 🔥.Thank you
3 September 2026
Unprompted review
Delivery service was great.
21 August 2026
Unprompted review
After 6 month of use PUMA Ultra 6…
After 6 month of use PUMA Ultra 6 Ultimate AG White the sole started separating from the upper part of the boots. In several areas, the connection between the sole and upper has come apart, and the upper material has also torn near the sole, creating visible openings.
20 August 2026
Unprompted review
order with security tag
I received the ordered goods with a security tag attached. There was no response to my message.
25 August 2026
Unprompted review
Very professional and quickly
Very professional and quickly
It’s one of my favourite companies
Thank you
17 August 2026
Unprompted review
My shoes is ripping after 3 uses
20 August 2026
Unprompted review
Decent
Took a while to arrive but when it did it was quality I loved my football shirt and couldn’t stop wearing it
12 August 2026
Unprompted review
**********
14 August 2026
Unprompted review
Jersey was in the wrong size
Jersey was in the wrong size, too expensive to return form mexico
4 August 2026
Unprompted review
DO NOT USE OR ORDER FROM THIS COMPANY.
DO NOT USE OR ORDER FROM THIS COMPANY.
Paid and ordered and a pair of football boots, item not received, chased and met with constant lies. Had to get bank involved to get money back. Absolute Joke of a company. Use at your own risk but don’t expect to receive what you ordered, just lies and excuses.More than happy to provide evidence of their lies and excuses
14 August 2026
Unprompted review
From Futbol side all went right.
From Futbol side all went right.
Top product.
Just the GLS driver changed the delivery service to a fetch service for no reason (but in general a good experience with them). I was here at that time and received a message not to be here.
4 August 2026
Unprompted review
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