Great customer service! The initial size I ordered wasn't quite right, but they quickly replaced them with a new pair. I really appreciate their prompt response and helpfulness.
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FUSED footwear creates 3D printed experimental footwear, prototypes of future sneakers, made by robots. Founded by Philippe Holthuizen, based in Hong Kong.
10fl, Smithfield Road 12P, 10000, Kennedy Town, Hong Kong
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Because I really like this pair of shoes, I want to share my genuine feelings about them with you. The shoes are more comfortable than I imagined; I can walk in them all day without feeling tired. However, the area around the ankles often gets scraped or rubbed, which is uncomfortable and leads to some chafing. Additionally, it would be even better if the internal wrapping feel could be enhanced!

Reply from FUSED footwear
The shoe is very unique in its own way my only critique is that I wish it covered a little more of the ankle part and had a tad bit more toe space.

Reply from FUSED footwear
Great customer service all the way through the process. Fun product. Great for indoor and outdoor walking - unique style and makes a statement.
Very happy. Great conversation piece for friends, coworkers, and enthusiasts.

Reply from FUSED footwear
I am always looking for something new to add to my shoe collection and have recently stumbled upon 3D printed tech wear. For a person that prides themselves with their own peculiar taste, FUSED Footwear's offerings are just the right fit. The "made-to-order" selections are honestly not adequately showcased by the pics on the website. I was truly astonished by the quality, weight-balance, and feel of the shoes for the price that I paid. Granted, the shoes did not get shipped overnight but they were worth the wait. The best part of these shoes is that they are 100% RECYCLABLE!!! You can send them back to FUSED and for recycling and get credit toward a new pair! I highly recommend any of the FUSED styles that strike your fancy. You will not be disappointed.

Reply from FUSED footwear
The attention to detail was a nice touch, from a 3D printed key chain to a hand written note! Also, if you have any questions about tracking the response time is prompt. Loved my shoe!

Reply from FUSED footwear
Fantastic shoes and fantastic company! Highly recommended! Bought my second pair and love it!!

Reply from FUSED footwear
I was blessed by an email from the founder/designer promptly after ordering. I was so tickled when I received my pair of slides. Amazing translucent color, comfortable and seems to be amazingly well thought out and constructed, Like my other pair. I am a returning customer.
ty

Reply from FUSED footwear
Amazing company. Innovative and inspiring product. Perfect customer service.

Reply from FUSED footwear
The team was very reactive and responsive to my request, and made sure all my feedbacks were included in my order. The final product is durable and qualitative, definitely recommend!

Reply from FUSED footwear
I love the way Phillipe makes you feel like a priority and the way he takes pride in his work. Very personable approach and he was quick to fix my on mistake in the shoes I initially ordered.

Reply from FUSED footwear
My experience was made great because the owner actually communicated during the sale, delivery and Customer Satisfaction inquiry. That is a dying trait and one well received in this day and age

Reply from FUSED footwear

Reply from FUSED footwear
Ordering online was easy with many selections and options to choose from. A size chart with information made it convenient to determine the correct size.

Reply from FUSED footwear
I love the shoes
I bought it and my cousin did too
Very comfortable and looking amazing I’ve never had shoes that looks like these
L.
Thank u fused

Reply from FUSED footwear
Philippe Holthuizen has outdone himself! These are the Gojira 3D High Tops- and EVERYONE wants to know more about them. Yes- they are comfortable!
Yes- they are environmentally sound!
Yes- they are affordable!
No- you can’t borrow them! Get your own!
Shipped within the timeframe promised- with accessories and extras to make sure I loved my purchase!

Reply from FUSED footwear
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