Furry Family Reviews 1,161

TrustScore 4.5 out of 5

4.5

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Company details

  1. Pet Store
  2. Feed Manufacturer
  3. Animal Feed Store
  4. Pet Supply Store

About Furry Family

Written by the company

Furry Family är ett svenskt företag med egentillverkade, hälsosamma produkter. Vi erbjuder ett noggrant utvalt sortiment till hundar på naturliga spannmålsfria ingredienser med ett högt näringsinnehåll med hundfoder som självklart är tillverkat i Sverige.

Vi har tagit fram våra produkter genom intensivt arbete med några av Sveriges främsta veterinärer och nutritionister. Genom att skippa mellanhänder, och i stället sälja direkt till hundägare via internet, kan vi erbjuda hög kvalitet till rimliga priser.

Furry Family är också en stolt samarbetspartner och foderleverantör till Hundar Utan Hem, en organisation som hjälper hemlösa hundar i Irland och Polen att hitta nya hem. Vi donerar foder löpande, och varje år adopteras cirka 1000 hundar från organisationen till nya kärleksfulla hem. På så vis verkar vi för en bättre värld för de fyrbenta.

För oss är det viktigt att hela kedjan av produkten håller högsta kvalitet. Därför har vi valt att använda oss av svenska närproducerade råvaror samt frigående lamm från Norge i våra lammfoder.

Visste du att vi i Sverige och Norge har bland de strängaste djurskyddslagarna i världen? Genom att använda svenska och norska råvaror kan vi garantera att din hund får i sig mat som är tillverkad från livsmedelsklassade råvaror och som dessutom är utan onödiga utfyllnadsämnen.

Med andra ord – kött som du skulle kunna köpa till familjen. För visst är din hund värd lika god och näringsrik mat som du?

HÄLSOSAMT, SMIDIGT & SVENSKT

Written by the company

Hälsosamt
Vårt foder innehåller livsmedelsklassade ingredienser & höga kötthalter utan spannmål/gluten.
Smidig hemleverans
Vi ser till att din hunds favoriter landar säkert vid din dörr. Prenumeranter får dessutom alltid fri frakt helt utan bindningstider.
Svensk tillverkning
Många länder tillåter det mest otänkbara att klassas som "ätbart för djur". I kontrast tillverkar Furry Family rena & naturliga produkter i Sverige under svenska lagar.

Smakgaranti

Vi garanterar att det smakar gott.

Vi garanterar att det smakar gott.
Då ingredienserna har en så hög kvalitet, kan vi garantera att det smakar gott. Så gott att vi faktiskt har en smakgaranti. Tycker inte din hund om maten så tar vi tillbaka den till oss.

Tiotusentals hundar älskar Furry Familys hundmat och det tror vi att din också kommer göra.

"Min hund ÄLSKAR maten. Med tanke på matens kvalitet tycker jag inte att det är så dyrt. Lyxigt att få maten hem till dörren. Hon fick njursvikt av förra maten hon åt ( av ett annat märke) och blev inlagd på kliniken i 3 dygn. Detta skedde strax före jul. Efter det så bytte jag foder till Furry Family. Hon var på återbesök på kliniken 13/2 och nu är hennes njurvärden helt normala. Kräkningar är borta, diarre är bort,klådan är borta. Vi stortrivs med Furry Family. Det får hon äta livet ut. Kan tillägga att katten går och stjäl några kulor,när han kommer åt. Trots att han äter ett högkvalitativt kattfoder 😁" - Anne-Christine Törnqvist (27 feb, 2024)

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 1 out of 5 stars

Terrible food I belive it is a big…

Terrible food I belive it is a big scam.
Complicated return policy

12 January 2026
Unprompted review
Furry Family logo

Reply from Furry Family

Hej Linda,

Vad tråkigt att du känner så.

Jag ser att du varit i kontakt med vår kundservice under veckan angående en retur av 18 kg hundmat. I detta fall hade fodret hällts över i en fodertunna och originalförpackningarna slängts vilket tyvärr innebär att vi inte har möjlighet att ta emot returen.
__________________________________________________________________________
Hi Linda,

We’re sorry to hear that you feel this way.

I can see that you were in contact with our customer service earlier this week regarding a return of 18 kg of dog food. In this case, the food had been transferred into a storage container and the original packaging was discarded, which unfortunately means we’re unable to accept the return.

Rated 5 out of 5 stars

Great quality and Researched based

Great quality, ethically sourced and researched backed dog food. We have two dogs in the family, a toy poodle and a Pomeranian, and both are now on the Furry Family food and snacks. We will definitely continue to feed our dogs with it. Love the fact that everything is grass fed and such high quality.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Bad customerservice

I've got a test bag sent to my dog, but the bag was ripped open and it was a rainy day and snails all over the bag. I contacted the customer service and told them that I don't want to give this to my dog, and wanted it to be replaced. The customer service said that they could do it, but not before I've tested it on my dog and let him try eating it, so they didn't sent a new until they knew if he liked it or not.
I was really clear I didn't want to give him something that perhaps could be contaminated, because he has issues with his stomach, and need Fortiflora frequently.
It ended with me paying the bill, and put it right in the trashcan.
I won't give my dog anything that been outside for a whole day in an open bag in rain and snails.

16 October 2025
Unprompted review
Furry Family logo

Reply from Furry Family

Hi Cim,
I can see that you contacted our customer service about this, and what you wrote here on Trustpilot doesn’t quite match what you wrote to our support team.

We informed you that we will file a claim with PostNord for the sample bag since it was damaged during transport. We asked you a few follow-up questions and offered to send you a new bag as well as refund the shipping cost, but I can see that you haven’t replied to that email yet.

Please feel free to respond to it and we’ll be happy to assist you further. 🙌😀

Rated 5 out of 5 stars

Thank you so much Furry family!

I have a very picky 8 year old chihuahua, where I have tried several different foods for picky dogs. It has always ended with him not wanting to eat or eating very little.

When I chose to try this, I had a very nice conversation with the salesperson to find out which food type was the best fit. I received a FREE sample bag and salmon oil to see if this could work for him. At first he was a little unsure, but once he got to eat some and together with the salmon oil he became much better at eating.

The shocking thing was that his fur also got much better. We didn't always want to have him on our laps for long periods of time because he always shed a lot of fur. Now he sheds much less and he gets a lot more cuddles thanks to this food and salmon oil.

Thank you so much Furry family!

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Good quality, fast service, friendly staff and versatile size of the kibbles

We've recently started using their kibbles for our 8 month old energetic puppy, so we can feed him outside the house and use more creative ways (box feeding or scatter feeding, anyone??) than with raw food - which is our preference otherwise. His stools are fine, sadly not as firm as with raw food but I find that it is an unachievable goal with anything that does not contain bones so not a fault of the product per se. He does enjoy the taste and is very happy to work his little skinny bum off for the reward, they are quite tiny so versatile to hide around the house or in the woods, and of good quality. So much so that we're now thinking of using them for our older pup (4 years old neutered female) too during the daytime so we can take them with us on walk, and keep her on raw in the evenings.

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Bad website UX

The dog food is nice, but the website experience is really bad. They have no English version, and if I use Chrome translator, the ordering system always crashes and I need to contact the company to ask them to place an order for me.

4 May 2023
Unprompted review
Furry Family logo

Reply from Furry Family

Hi Vilma,

How nice that you like the dog food! Is the food only worth 1-⭐and the website 4-⭐? 😉

I do agree with you that our website is not very adapted for languages ​​other than Swedish. We are currently working on a new and improved website. 💻🤔

All the best,
Sara at the Furry team

Rated 5 out of 5 stars

Smakprov 5 stars

We got a 6 kg food to test for just 1 kr through Klarna. The shipping was great.

We are very happy with the quality of the food 2 weeks so far, our dog (she is very picky with her food) waits impatiently to have her meals. Will definitely reccomend and continue with our subscription.

25 August 2020
Unprompted review
Show reviews in all languages. (1,161 reviews)

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