Amanda at Chichester cared for my m with great compassion from the initial consultation through to the day of the funeral. She made the whole process run smoothly and provided support and reassuran... See more
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Chichester Coop Funeralcare were superb from start to finish. They kept my family supported and fully informed every step of the way. Special mention goes to Amanda (especially due to computer hacking... See more
Company replied
nicole From co op hazlemere was absolutely lovely through the whole process . so so glad we stumbled across them on the extremely strange day of dad's passing, from the 1st phonecall they were so re... See more
Company replied
The staff were brilliant, nothing was too much trouble for them making sure the smallest details were just as we wanted them. We first met Holly who initially dealt with us. She was very kind and very... See more
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Company details
Written by the company
We promise to give you the best end of life care, support and experience with a compassionate and ethical approach. Whether you’re arranging a funeral now or planning for the future, we’ll give you the time, understanding and respect to ensure a fitting tribute. The Co-operative Funeralcare are available 24 hours a day, 7 days a week. Our funeral homes are in accessible locations across the south of England in Berkshire, Dorset, Hampshire, Isle of Wight, Somerset, Surrey, Sussex and Wiltshire.
Contact info
1000 Lakeside, Western Road, PO6 3FE, Portsmouth, United Kingdom
- 0800 008 6878
- info@funeralcare.co.uk
- funeralcare.co.uk
4.8
Excellent
2K reviews
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Hasn’t replied to negative reviews
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Funeral Plans are a must
We purchased a funeral plan some time ago and this couldn’t have made organising my husband’s funeral any easier. Co-operative Funeralcare - Southern Co-op couldn’t have done any better. The paramedics who came to confirm my husband’s death contacted the Co-op and gave them the funeral plan number. From there on the Co-op organised everything, keeping me in the loop by inviting me in to their branch office in Gosport for a consultation where their representative Andrea Witham who couldn’t have been more helpful. Everything about the funeral was discussed in detail and fine tuned by phone call or email from there on. Once funeral day arrived their organiser Tony and his team did everything to make the funeral run smoothly. I can’t speak highly enough of them all.
8 May 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Shirley
Thank you for taking the time to leave a review. We are pleased that Andrea and the team in our Gosport funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
thanks guys from the bishes!
nicole From co op hazlemere was absolutely lovely through the whole process . so so glad we stumbled across them on the extremely strange day of dad's passing, from the 1st phonecall they were so reassuring, then 2 lovely lady's that came and picked our dad up and even put his favourite song on as they left the house 🏠 to the day of the funeral anna & the limo drivers were so lovely and caring too checking we were all OK the whole journey.
can't recommend enough you need people like this in your darkest days , thanks guys amee cyd zoe & family x
15 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review and for your kind words regarding our colleagues in our Hazlemere funeral home. We are pleased that Nicole and the team were so caring and reassuring whilst arranging your dad's funeral.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
A very Special Experience ⭐️⭐️⭐️⭐️⭐️
The whole Team were excellent.
Tess was exceptional and made everyone feel at their ease at what was and is a very difficult time.
She kept me in touch at every step of the way and is a credit to Your Company.
On the day of the Funeral on May 7th Lee was very professional and Paul our driver of the Limousine was pleasant.
Based on My/Our Experience I would highly recommend Your Company.
Thank You.
Kind Regards,
Steve Masterson.
7 May 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Steve
Thank you for taking the time to leave a review. We are pleased that Tess, Lee, Paul and the team in our Farnborough branch made you feel at ease during this difficult time.
We will pass on your kind words.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Excellent professional Service
The Funeral Directors gave full support to us during very difficult times and made sure that all our wishes were met and everything proceeded without any problems.
9 May 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Farnborough funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
The whole experience was flawless
The whole experience was flawless, and the funeral ushers were excellent particular mention for Rebecca who led from the front and was so helpful and considerate to our feelings she made sure everything was perfect.
2 May 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear James
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Freshwater funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
James is a credit to your company The…
James is a credit to your company The way he asks what could be awarkard questions is with a gentle understanding and his calm professional manner is simply amazing
3 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Kerry
Thank you for taking the time to leave a review. We are pleased that James in our Fratton branch was so calming and professional.
We will pass on your kind words.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
My Dad’s funeral
They all worked together as a team to ensure that every little detail was exactly how I wanted it and ensured I was fully informed throughout. The service was a great success with those who attended and they said they enjoyed it, which was exactly what I wanted them to feel. I think my Dad would have been blown away. His funeral was really important to him and I think it turned out better than he had envisaged. I’m very happy with how it all went.
29 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Fiona
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Cosham funeral home made sure that your dad's funeral was exactly how you wanted it and you were happy with how it went.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Everyone was very professional
Everyone was very professional, compassionate and kind. Although a large company, it seemed like a very personal service. We used the Co-Op for both my mum and dad's funerals and would not go anywhere else in the future.
28 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Mr Holloway
Thank you for taking the time to leave a review. We are so grateful for your kind words. It means a lot to us to hear that our colleagues in our Uckfield branch were able to provide compassionate and personalised care during such a difficult time.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that James in our Fratton funeral home was able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Excellent help in preparing
Excellent help in preparing, and directing the funeral. I couldn't have asked for a more caring and efficient team. Thank you.
30 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Hayling Island funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
The Co-op Funeral care
The Co-op Funeral care, was in my opinion excellent from the very start until the end and beyond. They didn’t try to push their products onto us. They did everything we asked. They treated us with both sympathy and respect. The day of the funeral ran smoothly and efficiently. Overall the Rowner Road office was by far the best experience.
14 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Sharron
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Rowner funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Kellie Hart was very helpful
Kellie Hart was very helpful, kind and considerate. Nothing was too much trouble for her. She helped to make a very sad and difficult time a lot less stressful to deal with.
16 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Pauline
Thank you for taking the time to leave a review. We are pleased that Kellie in our Fareham branch was so kind and helpful and helped to make a sad time a lot less stressful.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Thanks to all staff at S.Co-op Funeralcare, Fratton
The staff at Southern Cooperative Funeral Care, Fratton Road, Portsmouth were kind, supportive, understanding and professional from start to finish. I have nothing but positive feedback, and am truly grateful for their approach. Thank you!
25 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are delighted to hear that our colleagues at the Fratton Road branch were able to provide you with the support and care you needed during a difficult time. We appreciate your kind words and are grateful for your positive feedback.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Jane and James
Jane and James at co op funeral care in Fratton road looked after my mum with the utmost respect and care.
They helped to make our grief less painful knowing our dear mum was in their care.
They were both understanding and nothing was ever too much. Two wonderful and caring human beings.
Thank you both.
24 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Jane and James in our Fratton funeral home looked after your mum so well and made this difficult time a bit easier.
We will pass on your kind words.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
The whole experience was performed with…
The whole experience was performed with exceptional kindness and care. We thank all the staff concerned .
23 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear John
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Brighton funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Our experience with The Cooperative Funeralcare in Lake, IOW
The staff were brilliant, nothing was too much trouble for them making sure the smallest details were just as we wanted them. We first met Holly who initially dealt with us. She was very kind and very efficient with all the necessary form filling. As she was then on her annual break Jonathan took over for the next two weeks and he continued with kindness, empathy and efficiency. We cannot praise them highly enough. On the day of the funeral all the rest of the team were very respectful and kind.
16 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. It is heartwarming to hear that our Jonathan and Holly in our Lake funeral home were so kind and efficient. We are glad that you felt supported and respected throughout the process.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
I was always kept up to date
I was always kept up to date. Nothing was too much trouble.
26 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Mr Coombes
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Goring by Sea funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
They knew what was important for me for my boys funeral thank you.
The people,attention to things.
Everything was done so lovely,so caring,also did everything with out having to go to place to place.
They looked after my boy with so much care.xx
Thank you all.xx
I will be doing my funeral from here.x
16 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Diane
Thank you for taking the time to leave a review. We are so happy to hear that our colleagues in our Hazlemere branch were so lovely and caring. We are truly honoured that you are entrusting us with your future arrangements.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Deborah
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Fleet funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Excellent arrangements and service at…
Excellent arrangements and service at this sad time
14 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Robert
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Farnborough funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
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