Not sure where to start. I spoke very highly about this company and have given them an enormous amount of money. Someone named Ashala use to always help me. Today, being I'm in an urgent situation nee... See more
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They will give you funds based off your current income which can influx via increase or decrease overtime. However they charge you $55 and they take $55 from you once they deposit the funds into your... See more
Company replied
New customer. So far, so good. I am pleased that a service like fundo does exist to help self employed individuals such as myself. It's a bit expensive, but still worth it when traditional financi... See more
it wasn't great but it wasn't bad. i was pre-approved for 2500.00 but then after speaking with the nice lady who walked me through the paperwork, they only gave me 1400. all of my cash deposits were n... See more
Company replied
Company details
Written by the company
Fundo provides merchant cash advances to independent contractors, 1099 gig workers, and small business owners to help them with their business capital needs.
Contact info
3323 NE 163rd Street, 33160, North Miami Beach, United States
- 1-866-393-8636
- support@fundo.com
- fundo.com
3.5
Average
212 reviews
Replied to 14% of negative reviews
Typically replies within 1 month
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Great Customer service
Great Customer service. ANGIE , VIRGINIA, AND Julian were very helpful 👏
16 July 2024
Reply from Fundo
Thank you for your kind words! 😊 We're thrilled to hear that Angie, Virginia, and Julian provided you with great customer service and were so helpful. We appreciate your support and look forward to assisting you again in the future!
Reply from Fundo
We're glad to hear you found our team very helpful. If you ever need assistance again, we're always here for you!
Was quick and fast and costumer service…
Was quick and fast and costumer service was amazing
10 July 2024
Reply from Fundo
We're glad to hear that the process was quick and easy and that our customer service team provided an amazing experience. We appreciate your support and are always here to help!
Reply from Fundo
We're thrilled to hear that you received your funds quickly and on the same day. We’re always here to provide fast and reliable support when you need it!
Reply from Fundo
We understand your concerns regarding the cost of the advance. Our goal is to provide clear and upfront terms so customers can make informed decisions before funding. If you have any questions about your agreement or would like to discuss possible options, please feel free to reach out to our support team at support@fundo.com. We're here to help!
Reply from Fundo
We're glad to hear that you found our website easy to navigate and that you received your funds quickly. We appreciate your support and are always here to help whenever you need us!
Reply from Fundo
We're thrilled to hear that you had a great experience with our customer service and received your funds within 24 hours. We appreciate your trust and look forward to assisting you again in the future!
They were there in my times of need…
They were there in my times of need financially. Even though I needed more finances at the time they did something. And something is better than nothing.
21 June 2024
Reply from Fundo
Thank you for your thoughtful feedback! We're glad we could be there for you in your time of need and provide support when it mattered most. While we understand you needed more, we’re happy we could help in some way. If you ever need assistance again, we’re always here for you!
it wasn't great but it wasn't bad
it wasn't great but it wasn't bad. i was pre-approved for 2500.00 but then after speaking with the nice lady who walked me through the paperwork, they only gave me 1400. all of my cash deposits were not used to determine my actual worth so after approving me for 2500.00 they then backed that off to only 1400. i still don't understand their reasoning behind it but other than that it was all good.
3 July 2024
Reply from Fundo
Thank you for your feedback! We’re glad to hear that you had a positive experience with our team and that the process went smoothly. We understand that adjustments to the approved amount can be frustrating, as funding decisions are based on various factors.
If you’d like more details on how your final offer was determined, we’d be happy to go over it with you. Please feel free to reach out, and we appreciate the opportunity to assist you!
Reply from Fundo
We're glad to hear that the application process was fast and easy for you. We appreciate your support and are always here to help whenever you need us!
Reply from Fundo
Thank you for your review! We're happy to hear that the process was quick and simple for you. If you ever need assistance, we're always here to help!
Takes a long time for them to respond…
Takes a long time for them to respond and you cannot talk to them on the phone. The person that finished the deal with me was fine now she got it done. I don’t expect immediate response.
2 July 2024
Reply from Fundo
We apologize for any delays in our response time and understand how important timely communication is. While we primarily assist through online support, we strive to address every inquiry as quickly as possible. We're glad to hear that your representative was able to complete the process efficiently for you. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help!
My loan was supposed to be for $500
My loan was supposed to be for $500. I was under the impression I’d receive an email stating when I would receive my deposit. I never received and email and $375 were deposited into my account. I sent an email yesterday asking for clarification and never heard back.
27 June 2024
Reply from Fundo
Thank you for your message. You were supposed to receive a welcome email but in checking the technical logs on your account there was a glitch in sending that out. While I do see that you spoke with an agent yesterday (we are closed on the weekends and were unable to reach to you sooner) and hope that she was able to provide you with the information you needed. Thanks again for the feedback.
It was easy and the deposit was fast
It was easy and the deposit was fast. The only thing I have a issue with is trying to get a balance that I owe. And support can't help with that. But overall it was fast.
1 November 2023
Reply from Fundo
We’re glad to hear that the process was easy and that your deposit was fast. We apologize for the difficulty you’ve had in obtaining your balance information and understand how important it is to have access to that. We’re continuously working to improve our support, and your input is valuable to us. Please reach out to us at support@fundo.com, and we’ll do our best to assist you with this issue. We appreciate your patience!
They prey on desperate people
Horrible I borrowed $5000 received 4600 after fees repaid the debt 20 hours later and got charged $5750. So this money cost me over $1100 for less than a day I could’ve borrowed money from the mob cheaper.
22 December 2023
Reply from Fundo
We’re truly sorry to hear about your frustration. We understand that the cost of borrowing can be a concern, and our goal is always to be transparent about the fees and terms associated with the loan. We take customer feedback seriously and would be happy to discuss your situation further to see how we can assist you. Please feel free to reach out to our team at support@fundo.com, and we’ll do our best to address your concerns.
Fast easy app
18 December 2023
Reply from Fundo
We're glad to hear that the app was fast and easy to use. We appreciate your support and are always here if you need any assistance!
Delivering funds on time...but take a…
Delivering funds on time...but take a pretty healthy sum out first
18 December 2023
Reply from Fundo
We’re glad to hear that the funds were delivered on time. We understand your concern about the fees and strive to provide clear information upfront so customers can make informed decisions. If you have any questions about the fees or the loan details, please feel free to reach out to us at support@fundo.com. We’re always here to help!
Reply from Fundo
Thank you for your feedback. We understand your concern about the interest rates and fees, and we always aim to be transparent about the terms before proceeding with the loan. We continually review our policies to provide the best possible solutions for our customers. If you’d like to discuss your situation further, please reach out to us at support@fundo.com, and we’ll be happy to assist you.
Thankful but too soon
I just don't like that the repayment starts so soon. The repayment could at least be three weeks after receiving the loan. I needed the money for a security deposit but I don't pay it until next Wednesday.
15 December 2023
Reply from Fundo
Thank you for your feedback. We understand that the repayment schedule may not always align with your needs, and we appreciate you sharing your thoughts. We strive to offer flexible solutions for our customers, and we’ll take your suggestion into account as we continue to improve our services. If you ever need assistance or have questions about your repayment options, please don’t hesitate to reach out to our team at support@fundo.com. We’re here to help!
They are killing people
21 December 2023
Reply from Fundo
We’re truly sorry to hear that you’re feeling this way, and we take your concerns seriously. Our goal is to provide financial support in a way that is helpful and transparent. If there’s anything specific troubling you, we’d like to address it directly. Please reach out to us at support@fundo.com, and we’ll do everything we can to assist and resolve your concerns.
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