While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, citing significant delays and unfulfilled promises regarding payouts. Customers frequently reported waiting for months without receiving their earnings, with some accounts being blocked or payouts rejected for reasons that customers found unclear or unsatisfactory after long waits. The customer service was also a major point of contention, with users describing it as unresponsive, rude, and providing generic, unhelpful responses, especially concerning payment inquiries. Some people were dissatisfied with the company's service, mentioning issues with new rules being added frequently and a lack of transparency. Reviewers also noted problems with the product itself, including unexpected changes to leverage and accounts being closed or altered without adequate explanation.

What people talk about most

Payment

Consumers find payment to be negative, with many reporting significant delays and unfulfilled promises.... See more

Service

Users describe negative interactions with service. Many reviewers report an awful experience, citing that the... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers describe support as... See more

Response time

Reviewers express significant frustration with response times. Many customers report unresponsiveness from... See more

Product

People report ambiguous experiences with the product. Some customers found it to be a good option for... See more

Based on these reviews

Rated 2 out of 5 stars

This company is suitable mainly for practice rather than real profit-making. I used their affordable services to gain experience in managing larger capital and to learn how to handle the emotions th... See more

Rated 1 out of 5 stars

The company is most likely experiencing problems with lack of liquidity. As a consequence, there are unbelievable delays in payments. No one has received payment for over 80 days yet. At the same t... See more

Rated 1 out of 5 stars

This prob company hasn't paid people for 83 days! Any outrage on the discord server will immediately ban you for telling the truth! AVOID this dump and don't buy accounts! Since accounts can be sold a... See more

Rated 1 out of 5 stars

I can't recommend this prop company, my two payments were cancelled without any reason. Tech support responds with copied text, new rules are added every day, I advise you to look for something more r... See more

Rated 5 out of 5 stars

Completed the first phase and got my live account the very next day. The support team is amazing, always quick to respond and super helpful. The pricing is great too, especially with all the promos. A... See more

Rated 5 out of 5 stars

Good prop, accounts were issued when buying and when closing phases quickly. Scammers and gamblers are not allowed by the service. If you are a normal trader with a strategy, there will be no question... See more

Rated 5 out of 5 stars

As for me they paid all they promise,ni problems with this firm.

Company replied

Rated 1 out of 5 stars

I experienced a suspicious price spike on XAU/USD during the rollover period (00:00 UTC+2) on Fundead Masters' platform, which triggered my stop-loss and caused a loss. This spike, nearly 1%, did not... See more

Company replied

Rated 1 out of 5 stars

Underwater rules, payouts delays, rude customer support if it comes to payout delays questions. All that Dima CEO says about his product is a lie, and if you point on his lies you just get banned, be... See more

Company replied

Rated 1 out of 5 stars

The company's website states that payments are made within 3 days. As a result, I have been waiting for 55 days at the time of publication. The support feeds me with empty promises every time, reproac... See more

Rated 1 out of 5 stars

0 stars. All payouts were delayed. The last one has been processing since March 21 (already 6 weeks). Support is rude, and the so-called “rules” are just recommendations — until they decide to take aw... See more

Rated 1 out of 5 stars

I had a very disappointing experience with Funded Masters. After passing the challenge and trading consistently, they refused to pay out my profits. Not only did they delay communication, but they a... See more

Rated 1 out of 5 stars

They took away the first phase I had already passed, based on far-fetched rules like 'clear strategy, disciplined risk management, and trade diversification,' and then blocked the second phase they ha... See more

Rated 1 out of 5 stars

Scam company. They haven't been giving people payments since February. Constant discounts for encouragement, but in the end they still won't pay, or they'll find 100 violations to take... See more

Rated 1 out of 5 stars

3 months wait for payout, now decline and give me 1st stage and restrict account. Support say that their recommendations - rule and that's why blocked when i got funded and make profit Not recomme... See more

Rated 1 out of 5 stars

This is a scam company that hasn't paid me my reward for over 5 months. We don't recommend them, so be careful. They said they had a new provider and would transfer your accounts, but in the end,... See more

Rated 4 out of 5 stars

nice site, nice terminal but there are bugs and often need to be updated or it does it itself but the company said that it will fix it soon, as far as payments are concerned I can't say more

Rated 1 out of 5 stars

Don't even try to get an account in this "company". Loyalty is a non-existent word, even if all the trading rules are followed. My trading experience in this company always ended with earning certific... See more

Rated 1 out of 5 stars

I’m disappointed that I spent so much time on this company. The first time I passed the account challenge and got funded, they immediately told me I had violated some rules — rules that are nowh... See more

Rated 1 out of 5 stars

if it was possible to put 0 stars, then I would do so. you have to wait for payments for several months, if the support does not like even one of your words, then they immediately ban you. on challeng... See more

Rated 1 out of 5 stars

I went through the first phase for 3 months. I followed all the risk management rules. There was only one trade on gold where I made a mistake with the lot size, which resulted in a margin of 39%,... See more

Rated 1 out of 5 stars

waited my payout for three month and as a result they blocked my funded account and reject my payout. reason they decided I use more than 30% of margin meanwhile the biggest size was 7 lots on eurusd,... See more

Rated 1 out of 5 stars

Took account on second phase due to “high margin risk trading” In fact - risk on position was 1.8%, margin used less than 22% Couldn’t recommend anyone to choose this company

Rated 1 out of 5 stars

Terrible company, don't waste your time. They blocked my payout due to violations they supposedly found during the first phase — but only checked it a second time after I had already applied f... See more

Rated 1 out of 5 stars

NO PAYOUTS since February... They haven't paid for March, April, or May. In my case, I've been waiting since early April. Some people have been waiting for over two months. The last time they... See more

Rated 1 out of 5 stars

I do not recommend this company to anyone, if you do not want to lose your money and time, I waited for a payment for 3 months without writing to support because I understood that the company had prob... See more

Rated 1 out of 5 stars

The most disgusting company I have ever encountered. They will block you in discord if you write the truth or ask the wrong question. No rudeness or violations. Avoid them. 1/10 rating.

Rated 1 out of 5 stars

Empty promises! This is about the FM company. I have been waiting for the payment since March 20. The CEO of the company makes empty promises. The last time he promised on June 27 that he would pay... See more

Rated 1 out of 5 stars

Do not trust this company. They do not keep all their promises. The CEO constantly lies about payments, and for the last 4 months the company has not paid a single person. They try to lure people with... See more

Rated 1 out of 5 stars

waited my payout for three month and as a result they blocked my funded account and reject my payout. I didn't break the rules, they just wrote that you were too risky, even though I had a 1% risk on... See more

Rated 1 out of 5 stars

I bought my last account here more than 3 months ago. I traded with 1.5% risk. The first position involved 25% margin, the next 16%, 18% and 22% for the first phase. 2 stops and 2 take profi... See more

Rated 1 out of 5 stars

i waited for my payout for 3 months to be reviewed, past 3 months they sent me an email with fake block reasons, very bad prop firm with no future

Rated 1 out of 5 stars

The worst customer relations I've ever encountered! Don't fall for any words or advertising – this firm doesn't deserve attention. I do not recommend!

Rated 1 out of 5 stars

I went through two accounts with this company. On the first account, when I submitted a payout request, they suddenly found a couple of minor margin violations during the first phase and ban... See more

Rated 1 out of 5 stars

I had a challenge with this company and want to warn fellow traders about their practices. I reached an active phase with a +4.27% profit, but due to a software migration on their end, my profit w... See more

Rated 1 out of 5 stars

I didn't think this company would deceive me so blatantly. Under no circumstances should you become their client!

Rated 1 out of 5 stars

I waited for payment for three months, they said everything is fine, wait, I will receive it with a bonus, I got a live account ban

Rated 1 out of 5 stars

Unfortunately, my experience with Fundead Masters left a negative impression. The payment has been delayed for more than three weeks, while the support service responds in a template manner and does n... See more

Rated 1 out of 5 stars

I have got my 2 live accounts blocked here due to the "Copy trading", or at least their interpretation of this term and their rules. In their rules it is said that: "If you take a long posi... See more

Rated 1 out of 5 stars

What a shame that I wasted my time and money there, under no circumstances should you even try to work with them! They will stay in touch with you only as long as you keep paying them money.

Rated 1 out of 5 stars

constant delays in payments between payments about 2 months plus not very friendly technical support


Company details

  1. Alternative Financial Service
  2. Educational Institution

Written by the company

Creating world leading service for prop traders.


Contact info

1.9

Poor

TrustScore 2 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unreliable quotes and stop-loss hunting at rollover – avoid this broker

I experienced a suspicious price spike on XAU/USD during the rollover period (00:00 UTC+2) on Fundead Masters' platform, which triggered my stop-loss and caused a loss. This spike, nearly 1%, did not appear on any major brokers such as OANDA, ICMarkets, Forex.com, or Pepperstone. When I reported the issue, support gave copy-paste answers blaming market conditions, without addressing the fact that no other broker had such a candle. This raises serious concerns about price integrity and transparency. Use at your own risk.

25 April 2025
Unprompted review
Fundeadmasters logo

Reply from Fundeadmasters

Hello Orest! Firstly, thank you for your feedback.
We want to clarify that currently we're investigating a possible huge rollover anomaly on our platform with our liquidity partners. In case if it really was a technical mistake, we will notify our users about it via our discord\email and will offer a proper solution of this mistake.
Hope for your understanding on this matter.

Rated 2 out of 5 stars

Very inconvenient terminal

Very inconvenient terminal, no option to choose another one.

20 April 2025
Unprompted review
Fundeadmasters logo

Reply from Fundeadmasters

Thank you for your feedback. We sincerely apologize for the inconvenience caused by the current terminal options. Please be assured that we are actively working on introducing new solutions that will offer greater flexibility and improved usability very soon. We appreciate your patience and understanding.

Rated 1 out of 5 stars

0 stars

if it was possible to put 0 stars, then I would do so. you have to wait for payments for several months, if the support does not like even one of your words, then they immediately ban you. on challenges they throw off your accounts and cut the leverage for unknown reasons. in general, this is crap, do not buy

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Just another scam prop firm

Underwater rules, payouts delays, rude customer support if it comes to payout delays questions. All that Dima CEO says about his product is a lie, and if you point on his lies you just get banned, because nobody wants to hear truth at this company. Dima thinks that 50+ 1 star reviews its just haters that only want to offend him, so good luck with that type of business development

22 April 2025
Unprompted review
Fundeadmasters logo

Reply from Fundeadmasters

Thank you for your feedback. We're sorry to hear that you feel this way. We’re always open to constructive criticism and continuously work to improve our products and services. Our rules are transparent and available for review before trading begins, and any decisions regarding accounts are always accompanied by detailed explanations. We value honest dialogue and respectful communication. Also we're doing our best to fix payout issues asap. If you think that our customers support was rude or not enough polite with you, please, follow up your case to hos@fundeadmasters.com (en or ua language)

Rated 1 out of 5 stars

extremely unreliable

I can't recommend this prop company, my two payments were cancelled without any reason. Tech support responds with copied text, new rules are added every day, I advise you to look for something more reliable than this.

20 March 2025
Unprompted review
Rated 1 out of 5 stars

Nie wieder!

I can’t recommend this prop firm. Payouts come with a delay of at least 2 months—if they come at all. Most likely, your payout will be canceled without any notice, your account will be slashed, or even completely banned for violating rules that were made up just “yesterday.” Support does respond, but they just copy-paste the same generic message every time.
I don’t recommend wasting your time, let alone your money.

11 April 2025
Unprompted review
Rated 1 out of 5 stars

Better not to work with

1. Rude customer service
2. Rude CEO. If u ask about payouts delay - banned. You follow a discord channels with trading communities he doesn’t like - banned
3. Payouts delay
4. Payouts cancelling
5. If you are profitable and not breaking the rules - welcome to low leverage account

11 April 2025
Unprompted review
Rated 1 out of 5 stars

I do not recommend this company at all.

I do not recommend this company at all.
I passed the 1st phase, passed the 2nd phase and after passing the 2nd phase they said that there was one transaction that went beyond the 50% margin rule for total open trades, by 1%... the rules state that such transactions are canceled and they canceled my phase, returned me to the beginning of the 2nd and reduce the leverage from 100 to 30, and recommended using 20-30% margin per trade, risk 1-1.5% and risk/reward at least 2 for good conservative trading.
as a result I went through the 2nd phase again, but I was again denied waiver because one of the trades had a 31% margin (despite the fact that they reduced my leverage by 3.4 times and now I need to deposit more margin, I made sure that there was not even a 40% margin) and in response they told me that the guess was for 31% margin, and since I did not fulfill the recommended conditions, they are canceling my phase again and now require me to use up to 20% margin on the deal and a leverage of 15...probably after passing the third phase of the 2nd phase they will tell me to trade with a $1 risk and earn $10,000 by opening deals only during the full moon... don't waste your time, this is a scam company that if you start winning from them will find some stupid reason out of thin air to refuse you, since they can't offer anything but a scam.

10 April 2025
Unprompted review
Rated 1 out of 5 stars

DEADPROPFIRM

The worst company I have ever worked with.
At first there were delays in payments of about 2 months.

1 April 2025
Unprompted review
Fundeadmasters logo

Reply from Fundeadmasters

We're sorry, that you have encountered with our delays regarding payouts. However We're doing our best, so there won't be any of delays in the future.

We're appreciate your feedback

Rated 3 out of 5 stars

Got low leverage

Got low leverage, however reached for my payout, don't think that I deserved Low Leverage acc, at least got payout. Not sure about continuing to work here.

5 April 2025
Unprompted review
Rated 1 out of 5 stars

no different from pips

I came to this company because I believed in the golden promises that everything would be better than others, and at first it was like that until a certain point. I'll start with the downsides because there are more of them:
1) I went through the 5th challenge and at the end of the challenge they lowered my leverage and limited the amount of margin that I could use, after which they didn't give me a live account and told me to go through the challenge again (with the reason "Your trading looks like gambling addiction and looks like "All or nothing"", although I had gone through 4 challenges before and there were no problems and my trading strategy didn't change). 2) The second disadvantage of the prop company is that all the rules are written down "on the knees with a pencil" since the rules for trading and managing a deposit are written both on the website and on the server in Discord, and they differ (and at any moment they can present you with the fact that you have violated something) and if you try to file an appeal or dispute, they will say that everything is in the rules (although in fact it is not). 3) If you are a member of the discord channel and look through the feedback thread, then they clean up a lot there in terms of negative comments (with the reason that I wrote something untrue)
On the positive side:
1) there are a lot of discounts on account purchases, etc.
2) technical support responds very quickly (it is not a fact that they will help you with all questions)
3) Quite fast payments (if there are no problems with their systems)
4) they seem to promise a high-quality and convenient terminal
If any questions or doubts arise, then I have all the proofs

9 April 2025
Unprompted review
Fundeadmasters logo

Reply from Fundeadmasters

Hello, thank you for your feedback. We want to clarify that we don't have any difference between our FAQ site and discord. Discord is only announcement platform for any of rules changes. They're same both in the Discord and fundeadmasters.kb.help

Rated 1 out of 5 stars

Regular SCAM company.

I bought a $100K challenge, and at first, everything seemed fine. But after I passed Phase 1 and received an account for Phase 2, I got an email saying that my Phase 2 account was blocked and that I had to retake Phase 1 with significantly reduced risk parameters.

This happened because I mistakenly opened two trades with increased risk, even though I manually closed both at a loss. The support team completely ignored all my explanations. It’s clear the company is just looking for any excuse to take your money.

After reading various chats, I realized there are plenty of similar cases. There are also many reports of payouts being delayed for no reason — sometimes up to 1.5 months.

Don’t fall for Dima’s discounts. It’s better to work with more expensive but reliable firms (FTMO, The 5%ers, etc.) than with this one. I’ve never had any issues, even with funding pips. Honestly, you probably have a better chance of getting a payout from a casino than from Funded Masters.

4 April 2025
Unprompted review
Fundeadmasters logo

Reply from Fundeadmasters

Thank you for your message.

We understand that mistakes can happen, and we appreciate your willingness to share the details of your case. However, please note that regardless of intent, any breach of the established trading rules—including those related to risk limits—constitutes a violation. These rules are clearly outlined and agreed upon prior to account activation to ensure fairness and consistency for all participants.

We assure you that all cases are reviewed with due diligence, and decisions are based strictly on the terms and conditions in place. If you believe there has been an oversight, we encourage you to submit a formal appeal with supporting evidence for further review.

Thank you for your understanding.

Rated 1 out of 5 stars

1) Delay in payment for several months

1) Delay in payment for several months, followed by refusal to pay.
2) blocking accounts because you wrote something wrong in support or wrote something to the founder of the company
3) I have passed 2 accounts identically, but they gave me an account for 10 thousand, and blocked the account for 100 thousand.
4) the support team does not know how to communicate with users, they are constantly rude
5) blocking for rules that are not described in the rules themselves on the company's website.
6) they give big discounts on purpose to attract as many people as possible, and then they block them or don't pay out money.
The worst prop company ever, never buy an account there!!!

4 April 2025
Unprompted review
Rated 1 out of 5 stars

The worst company I have ever worked…

The worst company I have ever worked with.
At first there were delays in payments of about 2 months.
after 2 payments, they refused to pay me without explaining the reasons, removed me from the Discord server, and the support on the site stopped responding.
The founder blocks people who ask questions about payments, I do not recommend this company in any way

7 April 2025
Unprompted review
Fundeadmasters logo

Reply from Fundeadmasters

Hello Yurii! We see that you're still on our discord server, so please contact customer support to clarify this issue.
We would also like to clarify that we always send a clean explanation regarding rejections, if you didn't receive it - please contact our customer support via livechat or discord. We are aware of the payment delay, but as we said in our discord - it'll be fixed soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look