Functional Aid Reviews 902

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Swelling ankles and fatigue were main issues for me & not pain. But using mostly at night and on airplanes and some days working in garden and on feet a lot, they make a world of difference! Love them... See more

Rated 1 out of 5 stars

My socks eventually arrived on Saturday 21st June! ordered some products in the closing down sale on 24th May 2025 and received a shipping update with the tracking number on 27th May 2025. The order s... See more

Rated 4 out of 5 stars

Wearing the socks overnight has made an enormous difference to me. Prior to wearing them I was having to go to bed about an hour at the most after my compression stockings and wraps off by my carer. N... See more

Rated 5 out of 5 stars

Since wearing the Functional Socks I don’t get the trickling of water sensation down my lower part of my leg anymore which was annoying. The pain in my toes has reduced. The sensation of burning in my... See more

Company details

  1. Medical Supply Store

Written by the company

GIVE YOUR FEET THE RELIEF THEY DESERVE. You’ve probably experienced the pain and discomfort of tired & achy feet. Tried everything from expensive physical therapy, expensive foot massagers OR worst of all, just put up with the pain. Now you don’t have to with Functional Aid


Contact info

3.6

Average

TrustScore 3.5 out of 5

902 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Nothing don’t work

Nothing, no impact, no improvement- just £20 socks that can’t be used as socks! So sorry these don’t work in any way!

8 December 2024
Unprompted review
Rated 1 out of 5 stars

Have been waiting for these socks to…

Have been waiting for these socks to arrive for a month now! Tracking showing they are waiting to arrive at the depot! Little help from customer service! Not impressed with this company at all!! Would not recommend buying from them!

8 December 2024
Unprompted review
Rated 1 out of 5 stars

Service lacking

Slowest delivery. Still waiting after 8 days. When I do email just get the same answer that they are with the delivery company but the tracking is showing that they haven’t even been picked up by the delivery company.
Service is key to me being a customer and at this point it’s seriously lacking. As a runner I kind of wanted the product quickly for obvious reasons. Disappointing.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Perfect You need to get some for yourself

Fast easy transaction with fast postage.
But the best is that they are awesome wearing socks, so comfortable perfectly fitting and do exactly as they were described to do, my feet already feel so much better couldn't be happier

7 December 2024
Unprompted review
Rated 1 out of 5 stars

Deceiptful and dishonest order process.

Deceiptful and dishonest. As you go through your ordering on their website and before (or as you believe) you have clicked pay they give you the chance of what looks like a better deal. In other words this is a form of entrapment a very sneaky way to trap the customer into so say changing their order for what appears a better deal. Instead your original payment has already gone through and you pay again for a second order. I emailed immediately I realised the trick but they said the order had already been dispatched and a refund could not happen. I am yet to receive any products at all. If they had a conscience or any interest in the customer they could easily have refunded the order I was tricked into; I was not asking them to refund what I originally wanted.
I have ordered once before from this Conmpany received what I wanted and it was ok.
Now however I am wondering if they are not the same company.
All messages are AI generated. You do not get anything back from a human with a brain.
I would love to hear from a UK rep if they even have one.
DO NOT order from them.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Severe pain in both feet is my problem…

Severe pain in both feet is my problem and I have found the socks provide relief in a very short time.
Initially I was sceptical but thought to give the socks a go at my partners urging and am very happy I did.
I was so pleased with the pain relief that I purchased additional Functional Aid socks to have as back up.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Best socks ever.

The functional socks have helped relieve the pain in my feet. I wear them all day & to bed some days. I even bought a pair for my sister. I highly recommend the socks to anyone having pain in their feet.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

I have peripheral neuropathy in my feet…

I have peripheral neuropathy in my feet which started earlier this year and was told by my podiatrist and my GP that there was no cure.
I happened to see an add for your socks on the internet and ordered 4 pairs.
Have to admit, they have made a huge difference alleviating the burning and tingling sensation in my feet.
Have subsequently ordered another 4 pairs. Love them!

30 October 2024
Unprompted review
Rated 1 out of 5 stars

Customer service dreadful

Customer service dreadful. Ordered the socks for myself size small and large for my husband. They were really big. Mine were baggy. They asked me to send photos which showed how baggy they were. Then told me they had sent the right size. Really are they blind. Comunication stopped. Con merchants

1 November 2024
Unprompted review
Rated 4 out of 5 stars

It is my first time wearing the socks

It is my first time wearing the socks, and so far, I have noticed a good reduction in some of the pains I have been getting in my feet. They have not completely gone, but I have noticed a reduction. I sleep in socks at night and have seen a reduction, in night pain. The pains have not completely left my feet, but I can tell you that they have been reduced. I wish the socks came up to my knees.

26 October 2024
Unprompted review
Rated 1 out of 5 stars

This is an absolute con

This is an absolute con. I was tricked into buying more pairs, when I immediately emailed to say it was a mistake I was told they had already shipped. This was a lie as I did receive an automated email the next day when they had shipped. This is NOT A UK COMPANY - you have to send back to China. Disgusting customer service and really deceptive.

17 November 2024
Unprompted review
Rated 5 out of 5 stars

My feet are always cold

My feet are always cold
but since wearing these
my feet have been so much better-
in fact my friends laugh when they see
my new socks don't cover my toes
but my feet are warmer ...
Thankyou

14 November 2024
Unprompted review

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