My case is really nicely printed. I designed and customised the case myself. The only issue I had was it took me 2 weeks for my case to arrive. According to customer service this is due to backlog fro... See more
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Company details
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Founded in 2012, Fun Cases set off on a mission to provide the young teenagers of the world with super cool phone cases, and we're certainly on our way to doing so! Fun Cases is proudly a family run business, with a very hard-working team. We specialise in YouTuber phone cases, being named the home of the YouTuber phone cases. Having sold over 50,000 cases, satisfying hundreds of customers on a daily basis, we're one of the fastest growing phone case & accessory retailer in the UK.
Contact info
United Kingdom
- 01344 231239
- hello@funcases.com
- funcases.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 19% of negative reviews
Typically replies within 1 month
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Had a custom made phone case made…
Had a custom made phone case made quality was good but the text was upside down on the case so my son won’t use it
Stunning phone case
Fast, reliable website. The cases are good and sturdy and well printed for a excellent price.
Just great
Great service
Loves us to the name, really fun phone cases
Great quality, exceptional service
Bought the phone case as a Christmas present for my son, and he loves it. Great quality and the service is exceptional. I will definitely be a returning customer.
Really love my purchases
Really love my purchases. Lando No1 merchandise. Really well made. Would highly recommend.
Amazing company
Amazing company. Great communication before delivery and a great product will definitely order from them again
Very easy to order and manage
Very easy to order and manage. Quick delivery. All fine and on time. I highly recommend this page for shopping and I will use no ones in the future.
A masterclass in customer service
Exceptional customer service from start to finish. When my hoodie order was delayed due to supply issues, Michael (the founder) personally emailed me with complete transparency about what was happening and when I could expect delivery.
The item arrived before Christmas as promised, and I was genuinely touched to find a chocolate selection box and personal note included as an apology.
In today's world of automation and AI, this level of personal care and attention is incredibly refreshing. The product is great, but it's the customer experience that's truly outstanding.
I highly recommend Fun Cases.
Fantastic
Placing an order 2 weeks before Christmas, from the UK to Australia, I figured I'd see the order some time after the new year, knowing the Christmas rush was well and truly in full swing. How amazing that my order arrived 2 days before Christmas! Great quality, super fast shipping, fantastic customer service, second to none, best online shopping experience I've ever had, thank you!
They were absolutely amazing
They were absolutely amazing. They had no stock of the grey hoodie I ordered but because I had mentioned in an email it was a Christmas present they sent a white one to make sure I had it on time for Christmas (of course with the option of returning and waiting for the grey one) and a box of chocolates to make up for it. The customer service is so friendly and helpful. Truly an amazing business and I’m so grateful for all that they’ve done.
Amazing
Amazing customer service and prioritised my order when asked. Really great experience.
Received incorrect product, poor quality
Received incorrect product, contacted customer service but not received a response. The other products I ordered were very poor quality, not as good as they appear on the website. I wouldn't order again.
Great
Ordered from Australia and came promptly and a great product. Super helpful customer service team too, when I had a concern about my order. Everything was resolved immediately. I’d definitely recommend and order again <33
Delivery and customer service bad
Ordered an item on 10th December still nothing. No dispatch/est delivery. Tried to contact numerous times and have not heard back. It was a Christmas present. The website said delivery before Christmas very misleading.
The case smells inky
The case smells inky. I've aired it since it arrived, but still the same problem. Paid out for a gift i can't use. Reported the problem and they simply said they'll pass on the info to the team. It may be fine for phone cases but I don't think the printing process is appropriate for laptop covers.
Poor quality product
Poor quality product. Ordered 2 phone cases. Both started pulling apart after only 6 weeks of use. They're not cheap so really disappointed with the quality. Company contacted and informed and refused refund.
Very helpful staff and swift delivery
5* customer service
I am giving this small company 5* even though I haven't received my order yet. They have been completely transparent with me explaining why there is a delay. What they are doing to rectify it and what plans they have in place to ensure it reaches me by Christmas. It's very refreshing to receive such honesty from a company when often you either get an automated reply or the issue is completely ignored. Well done Fun Cases 🙌👏
Aviod if you are buying a hoodie
Purchased a hoodie, and didnt receive any info on delivey date
Emailed and was told it was printed and ready for despatch, aweek later told that they dont even have the hoodies in stock .
Honesty would have been nice due to it being a gift for xmas. Now to late to order one from elsewhere.
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