Won about £1200 can only withdraw £500 if that over a certain period. Then usually the withdrawal gets cancelled and have to start it all over again. Best thing they say your review isn't genuine... See more
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Review summary
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They are scammers..s... I deposited from my card they deducted from my card and didn't put money in platform..when I ask with customers service they said it will reflect in 2 hours and all ..until now... See more
Company replied
Thank you for contacting our Customer Support team. We are sorry for any inconvenience caused. We would like to confirm that your account has been closed. As previously mentioned, pleas... See more
Company replied
This is a disgusting website that does not take responsible gambling seriously at all. I can count maybe 50 times I begged this website to close my account permanently and they just don’t do it. I hav... See more
Company replied
Company details
Written by the company
Welcome to Funbet: the online sports betting site that will change the way you look at sports!
Contact info
Philippines
- funbet.com
1.9
Poor
278 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Funbet
Dear Luuk,
Thank you for your kind words! It is wonderful to see such a positive note, and we are thrilled to hear that you’re having a great time at our casino. We truly appreciate your support and are happy to know you’re enjoying your experience with us.
Happy gaming!
Best regards,
The FunBet Team
16 DAYS WITHDRAWAL
I have been waiting 16 DAYS for my withdrawal. Customer services are telling me the exact same copied and pasted messages I have been getting for 2 weeks. A joke I’m getting really frustrated and want my money I have won. 2 weeks is ridiculous
19 March 2026
Unprompted review
Reply from Funbet
Dear Demi,
We are sorry to hear about your recent frustration. We strive to provide a reliable and professional environment for all our players, and we appreciate your patience as we work through our necessary internal procedures. To ensure your situation receives the direct attention it deserves, please reach out to our team at support@funbet.com. We truly value your feedback and would like the opportunity to assist you further.
Best regards,
The FunBet Team
Hi everyone do not play here this is…
Hi everyone do not play here this is not good it take a week when u get paid
I been waiting for 6 days for my winnings and still nothing comes yet and to be honest here werry hard to win as well so do not waste ur money in here.
19 March 2026
Unprompted review
Reply from Funbet
Dear Csaba,
We are sorry to hear that you’ve had a frustrating experience recently. Our goal is to maintain a professional and enjoyable platform for all our members, and we truly value the feedback you’ve provided regarding your time with us. To ensure your concerns are looked into more closely, we encourage you to contact our dedicated team directly at support@funbet.com. We appreciate your patience and the opportunity to assist you further.
Best regards,
The FunBet Team
From skeptic to fan
I didn`t trust online casinos at first, but this one changed my mind. Payouts came through quckly, support actually responds, and the rewards don`t feel impossible to get. I started small, tried a few slots, and ended up sticking around.
20 December 2025
Unprompted review
Reply from Funbet
Dear Customer,
Thank you for sharing your journey!
We are absolutely delighted to hear that. It is wonderful to know that you found our support team responsive and that you’ve had such a smooth experience from your very first spin. We truly appreciate your trust and are so happy that you decided to stick around with us!
Happy gaming!
Best regards,
The FunBet Team
Fun without the stress
I like logging in for a quick spin after work. Sweet Bonanza and Money Train are fun, and the live tables mix things up a bit. Wins eren`t massive every time, but they`re enough to keep me coming back. Four stars feels about right.
1 March 2026
Unprompted review
Reply from Funbet
Dear Client,
Thank you for your kind words! It’s great to know that our live tables are adding that extra bit of variety to your sessions.
We truly appreciate your support and are happy to know you’re enjoying your experience with us.
Happy gaming!
Best regards,
The FunBet Team
Problem
I've been playing this casino for about a week now and we're both getting punished. When I enter the game and start playing, it doesn't return anything at all, as if it were blocked. It's strange that I can't win anything after over 100 spins. It just spins. When I write about the problem in the chat, I'm blocked
2 March 2026
Unprompted review
Reply from Funbet
Dear Piotr,
Thank you for reaching out and sharing your feedback with us. We are sorry to hear about the frustration you’ve experienced and that your recent sessions haven't been as enjoyable as you had hoped.
At Cazeus, we strive to offer a fair and entertaining environment for all our players, and it is never our intention for any customer to feel unsupported or unheard. We take your comments regarding your experience and the communication with our team very seriously, as we want every player to feel welcome and valued.
To ensure your concerns are looked into thoroughly and to provide you with the assistance you need, please contact us directly at support@funbet.com
Our team is ready to review your situation and help resolve any misunderstandings.
Best regards,
The FunBet Team
Scam
Scam. Dont use this site.
They sent an SMS saying "place a risk free bet on a Premier league game". If the bet is lost, they said they would give a bonus matched to the stake on the bet.
Never got anything after the lost bet. Basically they are trying to get people playing with fake "free bets"
10 February 2026
Unprompted review
Reply from Funbet
Dear Joonas,
Thank you for sharing your feedback. We are sorry to hear that your recent experience did not meet your expectations. We strive to provide a high-quality and transparent environment for all our players and appreciate you bringing your concerns to our attention.
To ensure your case is reviewed and to discuss the details of your experience further, please reach out to our support team at support@funbet.com
Best regards,
The FunBet Team
I have not personally played at this…
I have not personally played at this casino, but it is operated by Lumina Holdings Limitada (Costa Rica), the same company behind other casinos where I had serious issues with payouts, VIP service, and live chat support.
Based on my experience with their other properties:
Responsible gambling requests were ignored
Payouts and cashback were not fully credited
VIP service was unhelpful
Live chat support was slow and deflective
Because this operator has a pattern of poor player protection and support, I strongly advise caution before depositing or registering.
2 February 2026
Unprompted review
Reply from Funbet
Dear Jan,
We are sorry to hear about your concerns and that your past experiences elsewhere have left you feeling cautious. We strive to provide a positive and professional environment for all our players, and we take all feedback seriously as part of our commitment to continuous improvement.
To help us address any specific questions you may have or to provide further clarity, please feel free to reach out to our dedicated support team at support@funbet.com
Best regards,
The FunBet Team
Absolutely appalling I have waited over…
Absolutely appalling I have waited over 7 days for my winnings and keep getting told the same thing over and over again.
2 February 2026
Unprompted review
Reply from Funbet
Dear Darren,
Thank you for reaching out and sharing your feedback. We are truly sorry to hear about your frustration regarding the wait time and that you feel your concerns haven't been addressed to your satisfaction.
We appreciate your patience and take your comments seriously. We would like to ensure your situation is looked into further, so we kindly ask you to contact our team at support@funbet.com
They will be able to provide you with more specific information regarding your account.
Best regards,
The FunBet Team
I won R15k but now i have to deposit…
I won R15k but now i have to deposit R350 to withdraw it how do i know this is not a scam and i dont have an actual bank account after i deposit the money how do i get the withdrawal
30 January 2026
Unprompted review
Reply from Funbet
Dear Tanatswa,
Thank you for reaching out and sharing your concerns with us. We understand that you want to be sure about the process and feel confident in your experience.
Our goal is to provide a secure and reliable environment for all our players, and we appreciate you giving us the chance to address your worries. To ensure you receive the most accurate information regarding your specific account and to help you with the next steps for your withdrawal, please contact our support team directly at support@funbet.com. They will be happy to guide you through the process.
Best regards,
The FunBet Team
DO NOT REGISTER TO FUN BET. THEY OWE ME £32,000
I like a bit of a gamble and that’s why I joined and I don’t go to far with it so it’s enjoyable and a thrill win or lose…. The reason I’m frustrated and outraged is nothing to do with the money (well a little but I’ll get to that)…. I got to level 5 vip status the highest level… and it just got worse, ignored everytime I had an issue, whilst being ignored by my vip manager getting vip bonuses with min deposit of £50 then when 7days later they choose to reply they’ll completely ignore my issue and also they only reply when I request ti close account. They’ll reply telling me how to close account with out mentioning my issue from the start….. now Saturday the 17th January 2026 I won on bonus game its was the minor prize of £50 which they paid (happy days) but the next time I got bonus “grand bonus” and won the exact same way I did with the minor so I’m jumping around thinking I’ve won £32,000 but when the total amount was added up at end of bonus game it paid £50 for the grand prize but I’ve got a screenshot of that and when I contacted live support theh told me to find on game history and suprise suprise I scrolled through the whole day and got to the time and no history was shown from that point so they knew full well I won grand prize so I strongly recommend that of you like a little gamble DO NOT REGISTER TO FUN BET
17 January 2026
Unprompted review
Reply from Funbet
Dear Tim,
Thank you for sharing your feedback and detailing your experience. We are sincerely sorry to hear about your frustration and that you feel let down by the service and support you received.
We take your comments very seriously, as we strive to ensure every player feels heard and valued. To allow us to look into the specifics of your account and the technical points you've raised, please contact our support team at support@funbet.com
Best regards,
The Funbet Team
Live games are awesome
I mostly play roulette and blackjack here. They`re fun to switch between, and my withdrawals went through without issues so far. Getting into a game is easy, and I enjoy it.
14 January 2026
Unprompted review
Reply from Funbet
Dear User,
Thank you so much for the positive feedback! We are thrilled to hear that you are enjoying our live games.
It is also great to know that your withdrawal experience has been smooth and that you find the site easy to navigate. We work hard to ensure that both the entertainment and the payment processes meet our players' expectations.
Best regards,
The FunBet Team
Been around online casinos for years
Been around online casinos for years, and this one`s close to the top for me. They run tournaments and promos all the time, which keeps things interesting. I did notice the site lags a little on mobile during busy hours, but nothing deal-breaking. Made top 10 in a weekend challenge once - that was a nice surprise. Solid 4/5 experience.
6 January 2026
Unprompted review
Reply from Funbet
Dear Alex,
Thank you for sharing your experience! Your feedback means a lot to us, and we are thrilled to be ranked near the top of your list.
It’s great to hear that you’re enjoying our tournaments and promotions! We aim to keep the competition exciting and rewarding for our community.
We also appreciate you mentioning the slight lag on mobile during peak hours. We are constantly working on performance updates to ensure a seamless experience across all devices, and your input helps us prioritize those improvements.
Happy gaming!
Best regards,
The FunBet Team
Won a 1k bonus never received then when…
Won a 1k bonus never received then when u try withdraw they take days get back sometimes weeks same if u wanna close your account
1 January 2026
Unprompted review
Reply from Funbet
Dear Andrew,
Thank you for sharing your feedback with us.
We are sorry to hear that your recent experience didn't meet your expectations. We aim to provide a smooth experience for all our players, and we regret any frustration these delays may have caused you.
To ensure your concerns are looked into and addressed as quickly as possible, please reach out to our dedicated support team at support@funbet.com
They will be able to assist you further.
Best regards,
The FunBet Team
This is a scam
This is a scam.
They acceptad a wrong acount with only 5 digits now they dont want to refund and is rude.
I have a sickness in my hands and did not complete my acount number now i must deposot again to be level 3 to be able to make changes....
I wanted to withdraw they twll me i mist be vip 1 then i do deposit they tell me i must be level 2 and now with this mistake i musg be level 3 please assist o jave all the chats and everything i want to open an case
11 January 2026
Unprompted review
Reply from Funbet
Dear Roedi,
We're sorry for the trouble you're experiencing. Please reach out to our support team at support@funbet.com so we can assist you in resolving this issue as soon as possible.
Best regards,
Funbet Team
Try to close my account several times.
Try to close my account several times.. sent many emails they answer back yes, but anyway its possible to log in.
1 December 2025
Unprompted review
Reply from Funbet
Dear Customer,
Thank you for your feedback. We take your concerns seriously and want to assist. Please reach out to our support team at support@funbet.com so we can address your account closure request and any other issues.
Best regards,
FunBet Team
Smooth and good platform
Smooth and good platform. No issues at all. All worked as stated in their rules.
4 January 2026
Unprompted review
Reply from Funbet
Thank you for your stars! We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming! Best regards, Funbet Team
i got a sign up gift played won alot of…
i got a sign up gift played won alot of money and now when i wanted to withdraw my winnings now i must deposit 350to get it worst online casino game ever
29 December 2025
Unprompted review
Reply from Funbet
Dear Gawie,
We understand your frustration regarding the deposit. We appreciate you sharing your experience, as we aim to be as clear as possible about our promotional terms.
We would like to help you understand the specific requirements for your account. Please reach out to our support team at support@funbet.com so we can review your case and guide you through the process.
Best regards,
The FunBet Team
Reply from Funbet
Dear Pauli,
Thank you so much for the kind words! We are thrilled to hear that you had a positive experience and that our team was able to assist you so well.
We take great pride in our team, and we will be sure to pass your compliments along! Our goal is always to provide helpful and friendly support to all our players.
Best regards,
The FunBet Team
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