Fullypaid Clothing  Reviews 187

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers consistently praise the high quality of the products, noting that items feel well-made and durable, with excellent material and fit. Reviewers often express satisfaction with the overall service, highlighting quick and friendly customer support that makes them feel valued. Many appreciate the brand's reliability and the consistent quality of their offerings over time. However, some people were dissatisfied with various aspects of their experience. A portion of customers reported issues with product quality, such as emblems peeling off, colors changing after washing, or items falling apart at the seams. There were also complaints regarding customer service, with some experiencing unhelpful responses, difficulties with returns or exchanges, and misleading information about order status or delivery times. A few customers also mentioned receiving incorrect sizes or items that differed from their online descriptions.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality. Many customers praise the amazing quality,... See more

Quality

Customers had positive experiences with quality, often praising the care in design, material, and fit of the... See more

Order

People report ambiguous experiences with their orders. Many customers express satisfaction, highlighting... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the quick, friendly, and helpful... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the customer service,... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve been ordering from this brand for so many years and they honestly never disappoint. The quality is always consistent, the service is reliable, and there’s always something new that I look for... See more

Rated 5 out of 5 stars

Thank you so much for my purchase, I’m absolutely over the moon with the quality of the tracksuits I received today! The material and fit are both fantastic. I also really appreciate the quick and f... See more

Rated 5 out of 5 stars

I almost didn't buy from fullypaid when I looked at the reviews but I'm glad I did as the tracksuits are of good quality and suits me really well and delivery was quick too. I love it! Now I'm gonna g... See more


Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

187 reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

So…I bought my normal size but felt…

So…I bought my normal size but felt like the next size up would be better and I was a bit stressed as I needed the item for an airport trip…however… the customer service was way above what I expected in a positive way , got a phone call after sending an email, replacement item sent and I’m super happy now that is what I call service as not even the Big retailers call so I’m super impressed and will DEFINITELY shop with Fully Paid again .. thank you 🥰

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect fit….

Needed help with the sizing for my partner on the Cargos as we struggle with most fitting him especially his thighs. I reached out to them and the team helped straight away.
The cargos are amazing quality you can tell a lot of care has gone into the design and finish.
Perfect fit, very please and will be ordering more from them.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Great company 10/10

Best customer service I’ve seen out of all of the underground brands. Clothes pretty good quality and good prices. Super fast deliver and good at resolving issues. I will 1000% be purchasing again from this company.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service,

Terrible customer service,
Ordered a tracksuit not true to size requested to return they tell me I can’t get money back had to be a voucher, then agree wait a week for them to reply so I can send it back & I am told it’s passed the 14 day return policy, crap material crap service avoid!!!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Care for Customers, Quality and Community!

This is one of the only brands thats has truely supported me with the work I do with the young people and community. They have provided and supported with many of my projects.

Away from the support, it is one of the only casual clothing brands I wear and actually have kept on using their hats over the last few years down the the quality and time they last.

The clothing especially the dreams tracksuits are of very high quality and a nice comfortable fit. Ive been wearing fp over the last few years from socks, bags, jackets, tracksuits and hats and will always be.

Brand that cares for customers, quality and community!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Had a t-shirt that was too big for me

Had a t-shirt that was too big for me, messaged the page and got an instant response on how to return my order for a different size nice and easy. Normally waiting 2/3 days and having to go through hoops and loops with other companies!
Thanks guys

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been ordering from this brand for…

I’ve been ordering from this brand for so many years and they honestly never disappoint. The quality is always consistent, the service is reliable, and there’s always something new that I look forward to adding to my collection. Every piece feels well made and timeless.

I also really love what this brand stands for. you can feel the care and intention behind everything they do. And most importantly, I always feel confident and put together in every single piece I’ve purchased. The fits are clean, flattering, and effortless.

This is one of the few brands I truly trust and keep coming back to. Highly recommend! Thanks FullyPaid👍🏽

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much for my purchase

Thank you so much for my purchase, I’m absolutely over the moon with the quality of the tracksuits I received today! The material and fit are both fantastic. I also really appreciate the quick and friendly customer service.it means a lot to feel valued as a loyal customer. Thanks again
`

5 February 2026
Unprompted review

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