Fullguardpestcontrol Reviews 

61
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We were alarmed to find that a squirrel had somehow seemingly got into our loft and it looked as though it might be preparing to nest there. I reached out to Full Guard to see whether they... See more

Rated 4 out of 5 stars

Michael was very informative and thorough and made this smooth process. As a children’s home, he really took into consideration of the welfare of our young people and discussed the effective strategie... See more

Company replied

Rated 5 out of 5 stars

Mike came to treat our drain fly problem today and was great. Listened, explained everything clearly, put up with my chemical anxieties and told us about the products he was using and what to expect.... See more

Company replied

Rated 5 out of 5 stars

Excellent service - fast and efficient. Michael was very helpful and informative and arrived on time for the appointment. We had reported noises in the loft which could have been rats or squirrels. Mi... See more

Company replied

Company details

  1. Pest Control Service

Written by the company

OUR APPROACH TO PEST CONTROL The best approach is to prevent them in the first place, which is why we focus on proactive measures. However, this is not always possible and in which case we need to provide treatment and control measures. How we treat the pest problem depends on the pest and the environment in which they are found. Our focus is always on minimising the risk to non-target animals, while dealing with the primary problem. After receiving the call out, we would assess the risk onsite and deal with it using a method that provides the least amount of distress to the animal.


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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4.8

All reviews

(61)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended - dealt with squirrel in loft

We were alarmed to find that a squirrel had somehow seemingly got into our loft and it looked as though it might be preparing to nest there. I reached out to Full Guard to see whether they could help and Charlie responded very quickly to say that they could & offering an appointment within 48 hours.

Andy reached out to us to let us know he had been allocated to our job and kept us fully updated re arrival time.

When he arrived Andy fully checked out our loft, confirmed it was a squirrel and then identified the initial entry point through a hole in the soffit as well as two further holes inside where the squirrel had run along the inside of the soffit and pushed through the insulation. He then set one trap in the loft and another on our fence next to our neighbours’ conservatory, which we suspected was the route the squirrel was taking before climbing up the final part of the wall to the soffit.

Having set the traps, Andy then fixed some wire mesh over the hole in the soffit to prevent any further entry.

Fortunately there was no squirrel trapped in the loft (we might have scared it off before Andy’s arrival by playing a talk radio station in there) but two, including a female, were caught in the fence trap. On each occasion, Andy was quick to respond to our text message and arranged a follow up visit to take place within 24 hours. Once again he kept us fully updated with his ETA.

Based on our experience, it is quite clear that the people at Full Guard are experts in their profession and we would happily recommend them. Incidentally, they didn’t ask us to leave feedback/a reference but we felt they deserved one.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Mike!

From start to finish Mike couldn’t have been more helpful. We had a real problem with some pests but Mike answered every question (and there were lots) with no problem. We couldn’t recommend these enough. Thank you Mike and the team.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Great company!

Mike came to treat our drain fly problem today and was great. Listened, explained everything clearly, put up with my chemical anxieties and told us about the products he was using and what to expect. Would happily recommend to anyone and will use again if needed (which I hope we won’t 😆). Customer service before was great too both on phone and messages. Thank you!

6 October 2025
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Hi Sarah,
Thank you for your review, we’re happy we could help. If you do ever need us in the future we would be more than happy to help!

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Everyone I dealt with was polite and professional throughout. Will did a great job in helping resolve the issue I had with a squirrel in the loft. The options were clearly explained and the work to seal up the entry point was done within the hour. The price was very reasonable as well

7 July 2025
Unprompted review
Rated 5 out of 5 stars

A very big shoutout.

A big shoutout for coming out at very short notice to solve our dead fox problem at 9pm last evening on our Allotment site. Great work Will. Highly recommend.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Ecellent

I have used them at least 4 times over two or three years and they have been brilliant every time. Very polite, professional and did the the job at a reasonable price.

23 August 2024
Unprompted review
Rated 4 out of 5 stars

Rodents in roof space

Mike was knowledegable and helpful. I did experience a problem with contacting Mike for a followup but that appears to have been due to an extended holiday for which he subsequently apologized.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Will was excellent from the start

Will was excellent from the start. Very knowledgeable, friendly and an asset to the company. I had an issue with rats, Will came over on time, assessed the situation and got to work immediately. I needed 3 visits, but now I’m rat free. I highly recommend this company, you will not be disappointed.

19 February 2023
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Hi Nick,
Thanks for leaving a review! I will pass on the message to Will!

Rated 5 out of 5 stars

Great job

Great job, sorted sensitively and speedily. Thanks!

16 July 2022
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Hi Jasmine,
thank you for taking the time to leave a review. I’m glad you was happy with our service.

Rated 5 out of 5 stars

Excellent service

Excellent service. Found the squirrels' nest - not in the loft as we thought but tucked under the eaves - removed it and solved the problem. Courteous, professional and effective. Highly recommended.

10 May 2022
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Thanks very much for your kind review! Glad we could help.

Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company. I called Michael late in the evening on Sunday after hearing noises from my loft and from the first call he was very friendly and informative.

The service was first class - Michael arrived the next day and it turned out to be a mouse problem.

Found the entry point which was the garage after dilligently searching around the house. Returned for the second visit and found mouse's in the garage and blocked the entry point.

Have not heard any noise in the loft since. Michael provided us with advice on what to do - was very professional through out.

22 April 2022
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Thank you for your kind review, glad we assist you, great news you have heard no mice since!

Rated 5 out of 5 stars

I’d highly recommend Michael he was…

I’d highly recommend Michael he was polite and friendly and explained a million and one questions I had i’d definitely use Michael again brilliant service

20 April 2022
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Thank you for your kind review, glad we could help!

Rated 5 out of 5 stars

Amazing job done

Amazing job done. Very friendly lad. Very professional no Un answered questions would highly recommended to anyone

15 March 2022
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Thank you for your review!

Rated 5 out of 5 stars

Very prompt and professional service

Very prompt and professional service. Micheal managed to get rid of the rats which we found fantastic. He was very polite and was a pleasure to have in my house. He explained what he was doing as the process went along.
The service was done to an excellent standard.

15 March 2022
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Thank you for your very kind review! Glad we could help.

Rated 5 out of 5 stars

Excellent, prompt, professional service

Michael was so helpful when I called him panicked. He went out of his way to get to us sooner than I expect was convenient. He was thorough, knowledgeable, and I felt confident he could help us with what was living in the loft. He did, quickly without fuss. Thank you Michael. We are so grateful.

12 March 2022
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Hi Elizabeth,
Thank you for your recommendation! I’m glad I could come out and help you guys out.

Rated 5 out of 5 stars

Deffo use them 👍

Michael has been brilliant. He has gone over & above expectations to try & fix our rat(s) issues & he is a really knowledgeable & nice person.
I highly recommend him.

12 March 2022
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Hi Kate,
Thanks for your recommendations, I’m glad I could help!

Rated 5 out of 5 stars

Excellent service from Full Guard Pest Control

Fullguard Pest Control provided a professional, courteous service to remove rats from the cavity wall between us and our neighbours. Michael provided excellent advice and was very responsive.

22 February 2022
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Thank you for your review! I’m glad we could get your Rat problem sorted.

Rated 5 out of 5 stars

A1 level of service, professional, sympathetic, VERY QUICK RESPONSE, HIGHLY RECOMMEND

Absolutely over the moon with the level of service received from Michael. Sadly we realised we had a rat problem in our house we had tried to source help
Locally but to no avail. Was shocked to come home to a hole in the kitchen ceiling! My son phoned Michael and he was so supportive we both felt like he really cared. He dropped everything and came out the next day. Ended up being with us over 2 hours was so thorough and explained every step
Of the way what he was doing and the potential cause of our problem. He inspected all parts of the house and baited the best areas. Two weeks later he came back and refilled the bait stations, at this point we could hear the rat but it seemed to be slowing down. Today he came back for the third visit, we were pretty sure the rat was deceased as no noise and a distinctive smell coming from the loft, as always Michael was professional and very helpful. He located the deceased rat and removed. Sealed up the entrance burrow with concrete and left me feeling much happier. The service and support we received was 2nd to none, I WOULD HIGHLY RECOMMEND AND WOULD NOT HESITATE TO CALL AGAIN for any pest control solutions.

15 February 2022
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Hi Cathy,
Thank you For such a blinding review! I’m glad I could help you guys out. Hopefully you don’t need me again, but if you do, you know where we are.

Rated 5 out of 5 stars

Michael is very professional

Michael is very professional. The service is excellent and would highly recommend him. Thank you.

2 February 2022
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Thank you for your review, I’m glad you was happy with your experience. If you need assistance again just call.

Rated 5 out of 5 stars

I asked Michael @ Fullguard to help…

I asked Michael @ Fullguard to help with a wasps nest in my loft as the previous company left me with little confidence or advice going forward. Michael was very knowledgeable during my initial telephone enquiry and very clear about the course of treatment he would provide. I therefore asked Michael to treat the issue and would most certainly recommend his services to others.

14 January 2022
Unprompted review
Fullguardpestcontrol logo

Reply from Fullguardpestcontrol

Hi Julie,

Thank you for your review. I’m glad I could be of assistance! Any issues, you know where I am.


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