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See what reviewers are saying

Rated 1 out of 5 stars

This is such a rip off and i've lost so much transacting with them, how come i owe taxes to funds i can't even access, ridiculous taxes and support has offered no explanation as to an alternative opti... See more

Rated 1 out of 5 stars

Non-existent customer support. Made a test transfer to ftx.us of $100 USDC and carefully checked and matched every setting, my transaction went through properly, but was never credited on the excha... See more

Rated 5 out of 5 stars

I usually don't write reviews but my experience with them was exceptional. Never had any problems withdrawing or depositing. I made a big mistake 2 days ago and entered the wrong memo when depositin... See more

Rated 1 out of 5 stars

Unprofessional crypto exchange run by a bunch of crooks. They ask for your selfie for every step. They ask for a selfie for deposit, for withdrawal, for linking bank, trading and for every other step.... See more

You should know

1.6

Bad

TrustScore 1.5 out of 5

58 reviews

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Rated 1 out of 5 stars

AVOID this site

AVOID this site. It's the fifth time I have been denied payout with no clarification. Support kept mute and never replied to all my complaints. They don't pay. I have moved on with # Crop#Mines.....# and all my payouts are constant and timely.

12 April 2026
Unprompted review
Rated 2 out of 5 stars

I have been using ftx for a few years

I have been using ftx for a few years, though only very rarely. Using it just now I was concerned to read so many recent negative reviews but it is my understanding that these are caused more by problems with ID verification than with ftx information themselves. I made a transaction and then tried to withdraw as a bank transfer; it was stuck at "pending" all weekend, but on Monday morning I got an email from ftx-exchange.com customer services, telling me to re-confirm my account address details which I did by merging the account . I did this and then the transfer went through within half an hour. I think ftx-exchange.com are trying hard to operate within the very strict legal and regulatory framework in each country they are operating in, and this necessarily means they have to follow strict internal procedures. Be patient people, do everything they ask you to in full, and wait for them to process it. I am happy to play along with all of their hoops and obstacles which help them to stay registered and legally permitted to operate. In my experience, the system works exactly as it is meant to hence giving it a 5* review.

27 May 2025
Unprompted review
Rated 2 out of 5 stars

This is no joke

This is no joke. Their website really does it.
If you merge your account with them on ftx-exchange.com you can reactivate your account.Doing that gives you full access to your account and you can make withdrawals.Avoid reaching people privately on instagram.

30 September 2023
Unprompted review
Rated 5 out of 5 stars

He had a good intention

He had a good intention. He was only naive. It was his first experience of bitcoin and he never thought it could go down or crash. He will do better if he eventually gets back into it. My advice to Sam is to trade for himself and get his profits out as he trade and don't involve any one else because if it goes wrong, they all turn against you. He is not in anyway a scammer.

2 April 2024
Unprompted review
Rated 1 out of 5 stars

FTX was heavily pumped by Tom Brady who…

FTX was heavily pumped by Tom Brady on TV and elsewhere who is now being sued by the many ppl who lost money (as much as their life savings) when FTX stopped all withdrawals and filed Chapter-11 Bankruptcy earlier this month. I lost my money too but just by luck not a lot.

P.S. Don't trust any cryptocurrency business, many if not most are corrupt, frauds, ponzi schemes or worthless projects and tokens. Get out o crypto NOW, and if new do not enter!

11 November 2022
Unprompted review
Rated 4 out of 5 stars

FTX Customer

FTX Customer service 9O82353OO4 Available on 24 Hr.
Claim and resolve fund issue on fingertips.
Industries Leaders have a look closely this financial issue

14 November 2022
Unprompted review
Rated 1 out of 5 stars

Making the whole crypto industry look…

Making the whole crypto industry look bad, the poster boy for how not to do things. Only had a few undred $ there but still, the continuing stories coming out it just keeps getting worse.

3 November 2022
Unprompted review
Rated 1 out of 5 stars

ftxusp.vip

ftxusp.vip

Is this a legit company ?????
Or is it a scam ??????
I have been told to withdraw money from another platform and transfer to this link ........????
Am I being scammed
Or set up in some way ??
Please help me know the truth before I get in any deeper ???????

22 October 2022
Unprompted review
Rated 1 out of 5 stars

This is such a rip off and i've lost so…

This is such a rip off and i've lost so much transacting with them, how come i owe taxes to funds i can't even access, ridiculous taxes and support has offered no explanation as to an alternative option so i couldn't use my funds for weeks until pandrex.co extracted them. ftx can simply not be trusted and it remains to be seen how they plan to pay other users in my position

8 June 2022
Unprompted review
Rated 1 out of 5 stars

FTX.us is a SCAM

FTX.us is a company of thieves. They take their fee when you purchase crypto but won’t allow you to transfer the crypto outside of their system. It’s a joke. Be careful with this company. They will steal from you. Their customer support answers no questions and does nothing but stall. I have the screenshots of customer support conversations and I will share them with whoever wants to see them.

6 October 2022
Unprompted review
Rated 1 out of 5 stars

Their support is almost non existent

Their support is almost non existent. They had funds deposited by wire transfer for more than 5 hours, even acknowledged receipt and still didn't get them credited to my account. They're are more reliable options out there - DYOR

6 October 2022
Unprompted review

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