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FTMO Reviews 42,232

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the smooth and straightforward user experience, from the initial challenges to obtaining funded accounts. Many highlight the efficiency of the service, particularly the quick and reliable payout process, with several people reporting receiving their payments promptly and without issues. The customer service is frequently described as helpful, responsive, and professional, with staff providing real support and quick assistance. However, some people were dissatisfied with the customer support, mentioning instances where their specific issues were not adequately addressed, receiving what they perceived as generic, copy-pasted responses. A few customers also noted concerns about the lack of clear, measurable thresholds for certain rules, leading to what they felt were arbitrary decisions regarding their accounts.

What people talk about most

User experience

Consumers find the user experience to be positive. Many reviewers highlight the platform's ease of use,... See more

Service

Users describe positive interactions with service, highlighting its professionalism, reliability, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the support team is often very... See more

Payment

Customers had positive experiences with payment. Many reviewers praise the fast and smooth payout process,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the best I have ever used, I don’t think I’m using no other Prop firm anymore. I never thought I could get paid by any Prop firm and as a matter of fact this is my second pay out with FTM... See more

Rated 5 out of 5 stars

Everything from doing the challenges and obtaining the funded account was smooth and straight forward. I have received my first ever payout with FTMO and couldn't fault them at all. The whole process... See more

Rated 5 out of 5 stars

I’ve just received my second payout from FTMO and I’m really grateful for the opportunity. Everything has been smooth and professional from start to finish. FTMO is honestly changing my life by a... See more

Rated 5 out of 5 stars

FTMO operates with Totally Transparent Rules! I took several of their free trials, then i went ahead to purchase a challenge on 31.Dec.2025. I passed phase-one on in one month (Jan.2026) and the... See more


Company details

  1. Educational Institution

Written by the company

FTMO developed a unique 2-step Evaluation Process for traders. This Evaluation Process consists of an FTMO Challenge and a Verification and is specifically tailored to discover trading talents. Upon successful completion of the Evaluation Process, you are offered to trade on a demo FTMO Account with a balance of up to 200,000 USD. Your journey to get there might be challenging, but our educational applications, Account Analysis and Performance Coaches are here to help you on the endeavour to financial independence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42K reviews

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Rated 1 out of 5 stars

scam

Not a good experience.

Rules may seem clear at first, but in practice they are very strict and can work against you. The daily loss is calculated on equity in real time, so even a temporary spike can trigger a violation and close your account.

I followed my risk management, but still lost the account due to conditions that are very hard to control.

Support did not provide clear or helpful explanations.

Be careful before investing your money.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and responsive customer support

Title:
Helpful and responsive customer support

Review:
I had a very good experience with FTMO customer support.

I contacted live chat to confirm which Japanese documents are accepted for KYC verification. The staff clearly explained that a Japanese driver’s license is not accepted, that a Japanese certificate of residence can be used as proof of address, and that a Japanese My Number card should be accepted as a National ID.

Later, when I noticed that I had saved incorrect personal details in my KYC form, the support team responded quickly and forwarded my case to the relevant department for correction.

Both Younes Brown and Tiago Reynolds were polite, clear, and helpful. Their support gave me confidence in the process.

Overall, I appreciate the fast and professional assistance.

30 April 2026
Rated 5 out of 5 stars

Excellent firm

Excellent firm, responsive chat, responsive support, fast payout, really good and trusted prop firm. Swing acc is the best for me. And guys it is possible to make it in trading. Just believe in yourself.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Ftmo challenge to funded

Challenge stage, was good. Spreads seemed fair. Minimal slippage on DAX during LDN hours.
Funded process good so far, I have received one payout quickly. Looking forward to more.
I definitely would recommend FTMO

30 April 2026
Unprompted review
Rated 5 out of 5 stars

FTMO Pay's never had any issue with…

FTMO Pay's never had any issue with over 50k payout now.

It may be expensive compared to other firms, but would you rather risk not getting paid by saving a few dollars? It's not worth it.

If you want CFD prop firm, you can never go wring with FTMO

Thank you for the Team.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

FTMO is the GOAT

FTMO is widely considered the industry-leading prop firm, and based on my experience, I have to say that this accolade is well-deserved.

Friendly customer service, and my very first payout was processed quickly. Challenge fee was also reimbursed swiftly.

If you are looking for a tried and tested prop firm, I would recommend FTMO without any reservations at all.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Best experience in trading

The best experience I ever had in trading.
Great communication via e-mail answering all the doubts and everything on time.
The most important thing for me is I asked a payout/reward and I got it on my bank account in the same day.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently received my reward from FTMO…

I recently received my reward from FTMO and can confirm the process was smooth and professional. They fulfilled all their obligations without any issues. Great experience overall — I highly recommend FTMO to any serious trader looking for a trustworthy prop firm.

30 April 2026
Unprompted review

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