My first attempt was thwarted by your website, which refused my card, so I started again & it worked. Unfortunately both finally went through, so I got 2. Finding this, reading bank statement, I co... See more
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Review summary
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Reviews shaping this summary
I was looking to buy some replacement consumable pads for my steam mop. Had never heard of fruugo. But hey, they were great, had exactly what I was after right down to the specific model number of my... See more
From the time I placed my order communication was excellent, delivery time very good. queries were dealt with promptly. Product was totally satisfactory but I purchased the wrong size for my situation... See more
The honda is a 2006 model. We bought it for our 17 year old grandson. Doing it's first service we got to the air filter, found a manufacture date on it, 28/04/2006, so it had never been replaced. A ho... See more
Company details
Written by the company
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo - The Global Marketplace
Written by the company
- Fruugo in other countries
- Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugoaustralia.com
4.5
Excellent
20K reviews
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poetry
The delivery was prompt and I absolutely love the scroll. I am planning on using it in a performance poem titled Hokey Pokey
3 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Never worked
Never worked - left it too long for refund. Still has water in it - so much for waterproof and solar charging. What a waste of money - purchased earlier this year
2 March 2026
Unprompted review
Reply from Fruugo Australia (AU) - fruugoaustralia.com
Hello,
Thank you for your review.
We are very sorry to hear this.
A member of our customer care team will be in touch very soon to request a little more information.
Kind regards,
Excellent product and service…
I appreciated the tracking information allowing me to understand where the delivery is. The package arrived safely, in good condition and deposited in a safe place. The item was exactly as described and with instructions supplied on the website, was easily implemented and perfect for the job. Thank you!
3 May 2026
I would not recommend purchasing from Frugo
I would not recommend purchasing from Frugo. I place a lot of on line orders and the item I ordered from Frugo took 2 weeks to leave the warehouse in China. I could have purchased a similar item at my local hardware store for a lesser price. The most important concern for me when I order on line is prompt delivery!
3 May 2026
Unprompted review
Reply from Fruugo Australia (AU) - fruugoaustralia.com
Hello,
We are sorry to hear this.
Fruugo is a global marketplace, allowing retailers based all over the world to sell their products to our customers.
Information regarding the delivery timescales of orders can be found under the 'Delivery & Returns' section on the items page on our site.
Please be advised that the 'Dispatch' time is not the same as the delivery time.
We do advise in the 'Delivery & Returns' section of each product page where you place your order, where the goods are being shipped from, for example, it states "Shipping from USA" so customers are aware if it is being shipped from overseas.
A member of our team will assist you with this soon.
Kind regards,
More time is required.
The experience was good, but I haven't had enough time to use the product and give an honest review.
2 May 2026
Easy purchase and reasonably quick…
Easy purchase and reasonably quick shipping from overseas.
2 May 2026
The good product good service but…
The good product good service but delivery little bit slow overall not too bad very happy thank you
2 May 2026
Delivery on time & correct parts…
Delivery on time & correct parts supplied , wouldn't hesitate to deal with them again. ⭐️⭐️⭐️⭐️1/2.
I've just placed another order & hope it's delivered in a similar time , thanks for you're service. !!
2 May 2026
Easy to order and parts fit for purpose, they are as described.
Easy to order. Fast delivery and the parts are as described. I have full confidence in useung fruugo again.
2 May 2026
Apart from the length of time between…
Apart from the length of time between ordering and receiving, service was good and eventually I received the opportunity to track the order. I am still reading the instructions as I only received it yesterday 1 May 2026.
2 May 2026
First time using Frugo
First time using Frugo. I was skeptical. Parts were not only cheap but quality I was hoping for. Delivery date was 12h May 26. Theu arrived 1st May. Really happy about that.
2 May 2026
Very Happy 😊 😃
It was very fast and the product was great. I think it is better built than the original Toyota spare part
2 May 2026
I trust your products now
I trust your products now. My first order was authentic then I few weeks later I ordered another supplement .
Keep up the good and honest company
2 May 2026
You are better than Temu and…
You are better than Temu and AliExpress. No complaints at all.
2 May 2026
The problem is not the product price
The problem is not the product price. The problem is the shipping fee which was much higher than expected. I should have reviewed that before I pushed purchase.
2 May 2026
Reply from Fruugo Australia (AU) - fruugoaustralia.com
Hello,
Thank you for your review.
I am very sorry to hear that the shipping costs were higher than expected.
All prices, including shipping, are set by our sellers and are as stated on the items page on our website.
We are sorry for any inconvenience caused this may have caused.
If you require any further assistance, please do not hesitate to contact us.
Kind regards,
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