I have ordered the "Genuine Thunderbolt 2 Cable 20Gbps Male to Male for Apple Macbook Pro Air mini Imac". The seller sent me a mini-DP cable, which obviously does not work as Thunderbolt 2. Dur... See more
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See what reviewers are saying
From placing the order to recieving it everything went as planed. My order was even delivered earlier than the origional ETA. It was also received in perfect working condition. I will have no hesitat... See more
Ordered a small item as a test and received a product that did not match the description at all, clearly a low-quality substitute. To their credit, Fruugo handled the refund relatively quickly... See more
I have got the original perfume for al very small price! I'm so happy!! The delivery took a few weeks, but arrived very well packed! Very pleased!!
Company details
Written by the company
Welkom op Fruugo een online marktplaats met een enorm scala aan producten op grote prijzen: schoonheid, gezondheid, sport, mode, elektronica, huis, tuin en nog veel meer.
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugo.nl
3.7
Average
25K reviews
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Goosd service from Fruugo
Item shipped quicky and payment due 1 month later. Shipping a little bit on the expensive side.
29 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I didn't get what I've ordered.I've…
I didn't get what I've ordered.I've ordered Total Relief) Soothing nerve formula, and you send me Nerve Relief. It's not te same name and package
26 November 2025
Unprompted review
Reply from Fruugo Nederland (NL) - fruugo.nl
Hello,
Thank you for your review. I'm very sorry to hear about this issue.
Unfortunately, without any order information, we're unable to locate your order.
A member of our team has already requested more details from you via Trustpilot, and we're waiting for your response there. If you need help with this, please provide the necessary information so we can reach out to you and assist further.
Kind Regards,
Delivery prompt and on time!
Dispite the fact that my goods came from the other side of the world, they were on time and correct.
24 November 2025
SCAM NEVER ORDER
SCAM, DO NOT ORDER
I just received retinal creams and I realize they are FAKE. No branding anywhere.
It's very DANGEROUS to order FAKE creams as it can have IRREVERSIBLE EFFECTS.
I will never order from that website and expect a refund.
21 November 2025
Unprompted review
Reply from Fruugo Nederland (NL) - fruugo.nl
Hello
Thank you for leaving a review.
I'm sorry to gear about the order you received.
Someone will contact you soon to assist you.
Kind regards
Simon
Easy ordering and fast delivery.
20 November 2025
The ordered item arrived in good…
The ordered item arrived in good condition and the time between ordering and delivery was sufficient.
4 November 2025
I am really satisfied, thank you.
I am really satisfied, but it would be better if we could send pictures to find the package we need.
16 November 2025
Whole process from ordering to…
Whole process from ordering to delivering was done well.
15 November 2025
Just an AliExpress middleman
I wanted to buy a product from a Dutch store but turns out to be just an AliExpress middleman.
I ordered window handles, they arrived after 2 weeks and they are very poor quality. The screws simply broke when I was mounting them and I had to use my own screws.
Bottom line: if you want to by a product from China, buy directly from AliExpress and you don't have to pay a commission to middlemen like fruugo.
13 November 2025
Unprompted review
Reply from Fruugo Nederland (NL) - fruugo.nl
Hello,
Thank you for your Review.
I am really sorry to hear this.
A member of our Customer Services will contact you today.
Kind Regards
It kept me posted about my order
It kept me posted about my order, although it took a while to get my order.
10 November 2025
Very good service
Very good service, received the product on-time, and package well , would definitely buy again!!!
7 November 2025
Counterfeit shampoo- no contact number for Fruugo
I’ve received counterfeit shampoo. I realised I was being scammed when I saw the shipment was coming from China. The product does not comply with the Cosmetics Directive . No PAO(period after opening), expiry not on primary packaging. Artwork not correct colour. Label poor quality. No manufacturer info. Funny can’t get hold of anyone at Fruugo! I’ve reported to Fraud and import/customs. Shocking! Why are companies like this allowed to operate?
7 November 2025
Unprompted review
Reply from Fruugo Nederland (NL) - fruugo.nl
Hello,
Thank you for your review and we are sorry to hear this.
A member of our customer care team has contacted you regarding your order.
Kind Regards,
First time order was good and delivery…
First time order was good and delivery was on the time given
5 November 2025
I have orders two filters from Samsung…
I have orders two filters from Samsung in September and after reclaiming the package in October I I have only received one and I'm reclaiming where is the another and Noone give me any answer. So it's a scam.
5 November 2025
Unprompted review
Reply from Fruugo Nederland (NL) - fruugo.nl
Hello,
Thank you for your review.
I'm very sorry to hear this.
A member of our customer care team will be in touch with you shortly.
Kind regards,
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