I received a different item from the one I ordered. I received a full refund without any difficulties but when I wanted to reorder the item I wanted, the price was increased so I couldn’t buy it with... See more
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Review summary
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Reviews shaping this summary
After checking the US producer's website for a product from the USA costing approximately $50, I was going to be charged tax, shipping and a 'passport tax???' that was more expensive than the actual p... See more
Yeah really good, one for one so far, ordered fila jacket claret and blue, you know the one, really well made so you know its legit and it come within 2 days which was fantastic also. I will definite... See more
Top experience. Item came from China but I was able to track progress regularly. Delivery time was pretty good. Item functioned as advertised. Would happily purchase through Fruugo again.
Company details
Written by the company
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo - The Global Marketplace
Written by the company
- Fruugo in other countries
- Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugo.co.uk
4.3
Excellent
57K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Very straightforward
Very straightforward.
3 of the same item ordered - three separate deliveries - possibly due to separate packing.
Excellent. Same product as three other suppliers - measurably cheaper 👍
3 September 2026
Great service always in contact with…
Great service always in contact with customer thank you
3 September 2026
The fudge experiance
It was packaged nice,and the taste was what I ordered,I couldn’t fault it
I,I will let my friends taste it and if they want some I will gladly recommend you,have
3 September 2026
Very good 👍🤩
3 September 2026
Straightforward ordering
Straightforward ordering, despatching and receiving. Thanks.
3 September 2026
What you get is great vaue for money.
What you get is great vaue for money, just as good as the originals at fraction of the cost and a very fast delivery.
3 September 2026
Very pleased with my purchase
Very pleased with my purchase, nice quality and delivery was free and didn't wait long for it to arrive.
3 September 2026
Owala water bottle
Good selection of products, however the delivery period is very long.
3 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Another cancelled order
Second time I have placed an order, waited 3 or 4 days to them be told my order is cancelled. Wouldn’t use again and wouldn’t recommend
3 September 2026
Unprompted review
Reply from Fruugo UK (GB) - fruugo.co.uk
Hello,
Thank you for your review.
I am sorry to hear this.
A member of the team has contacted you via email to help resolve this.
We are looking forward to hearing from you.
Kind regards,
Ellie.
Had never used this site before
Had never used this site before, but was very Happy 😊 with the lovely campervan advent calendar and arrived quicker than I expected.
Would definitely order again from them. Kept me updated and delivered by Evri.
Thank you. Carol from Aylesbury
3 September 2026
the delivery and comunication good …
the delivery and comunication good but my item a bit misleading if you buy you expect the same spec not different lens and not sure or the model they said is the same spec .. thank you
3 September 2026
Reply from Fruugo UK (GB) - fruugo.co.uk
Hello,
Thank you for sharing your feedback with us.
We are sorry to hear this.
A member of the team has reached out to investigate further.
Kind regards,
you lost the item
you lost the item, your communication non existent. if there was a 0 to choose i would have chosen that
3 September 2026
Unprompted review
Reply from Fruugo UK (GB) - fruugo.co.uk
Hello,
We are sorry to hear this.
A member of our team will contact you soon to assist you with this.
Kind regards,
The main positive was the excellent…
The main positive was the excellent communication keeping me up to date with the order delivery.
2 September 2026
The goods I ordered arrived promptly…
The goods I ordered arrived promptly and were exactly what I wanted .
I would certainly use Fruugo again .
2 September 2026
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