I’ve had an excellent experience from start to finish. The Gareth is always quick to respond to emails, making communication really easy and stress-free. Every member of staff I’ve dealt with has been... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Luke Tyndall is truly exceptional. He responds immediately and always goes the extra mile to support our organisation. On one occasion he managed to update my order when my deadline to provide changes... See more
Company replied
Quick response to any queries or amendments we have. Helpful Account Manager. We wanted to amend our breakfast order, this was not an issue at all. Fruidel supply our milk, Breakfast items and wee... See more
Company replied
What a wonderful responsive and friendly team! Special mention to Luke who has been such a fantastic part of the Fruidel team who has supported me and my team in providing for our clients for a long t... See more
Company replied
Company details
Written by the company
Nationwide Office Fruit and Milk Delivery Service. From farm to office, we prioritise ethical sourcing and sustainable practices to bring you the finest fruits and milk to your office or workplace.
Contact info
Fruidel House, City Works Business Park, M11 2NB, Manchester, United Kingdom
- 0330 202 1200
- enquiries@fruidel.com
- fruidel.com
4.6
Excellent
314 reviews
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Callum Roberts - amazing accounts manager
Callum Roberts is super efficient, helpful and friendly with myself and our team. It is always a pleasure speaking to Callum, as he really does go above and beyond for us each week. So reliable and trustworthy, thank you for all of your help and support Callum!! :)
21 November 2024
Unprompted review
Reply from Fruidel
Hello, Kem! 🌟 Your 5-star review has truly brightened our day!
It’s wonderful to hear that Callum has made such a positive impact
- he is over the moon to read your kind words! Thank you for choosing Fruidel!
Best wishes,
Fruidel
Amazing service
Callum Roberts was very helpful and sorted out an issue we were experience straight away. A massive THANK YOU to Callum!!!
21 November 2024
Unprompted review
Reply from Fruidel
Hi, Nina! 😊 We’re thrilled to receive your amazing 5-star review!
It’s fantastic to hear that Callum made sure that your experience with Fruidel has been smooth and enjoyable.
Thank you for your support, and we can’t wait to keep delivering fresh fruit to your team!
Warm regards,
Fruidel
Polite friendly very efficient
Callum at Fruidel is very efficient easy to contact and gets straight back to you if you need to amend your order. Our milk is delivery is always on time . Overall i would recommend this company and give 5 stars.
20 November 2024
Unprompted review
Reply from Fruidel
Hello, Lorraine! 😊 Your 5-star review truly brightened our day!
We’re delighted that Callum has helped make a difference in your office! Feedback like yours motivates us to keep providing the best service possible.
Thank you for your kind words and for choosing Fruidel!
All the best,
Fruidel
Great Support
Very grateful to Becky Susca for all her help sorting our milk deliveries.
20 November 2024
Unprompted review
Reply from Fruidel
Hey, Corinne! 🌟 We’re ecstatic to see your 5-star review!
Your positive feedback means the world to us, and we’re so glad that Becky could make a difference in your office.
We look forward to keeping your workplace stocked with refreshing milk!
Best regards,
Fruidel
Becky was extremely efficient at…
Becky was extremely efficient at updating our company's order, I really appreciated all her help yesterday.
18 November 2024
Unprompted review
Reply from Fruidel
Hi, Georgina! 😊
Thank you for your kind words! We’re so glad Becky could assist you with your order. Your satisfaction means the world to us!
Best regards,
Fruidel
Steve Lee (Account Manager) was…
Steve Lee (Account Manager) was extremely helpful and found a resolution to our issue very quickly. Dealt with in a professional and courteous manner. Pleasure to do business with Fruidel! Recommend!
14 November 2024
Unprompted review
Reply from Fruidel
Hi, Glenda! 🌟
We’re so pleased to hear that Steve provided a quick and professional resolution for you!
Thank you for recommending Fruidel- it’s always a pleasure to work with you.
Warm regards,
Fruidel
Reply from Fruidel
Hello, Val! 😊 We’re absolutely delighted by your amazing 5-star review!
It’s wonderful to hear that our timely deliveries have helped keep your office stocked with the freshest fruit.
Thank you for your trust and for sharing your positive experience with us!
Best wishes,
Fruidel
Such a great service
Such a great service, Callum was super helpful!
14 November 2024
Unprompted review
Reply from Fruidel
Hello, Lydia! 🌟 Your 5-star review just made our day!
At Fruidel, we’re dedicated to ensuring your office enjoys the freshest and most nutritious fruit every time. We’re so glad that Callum was able to provide great service and we appreciate you for taking the time to share your satisfaction.
Best regards,
Fruidel
Steve was a great help
Steve was a great help, very informative.
Totally recommend Fruidel and the customer service is super.
15 November 2024
Unprompted review
Reply from Fruidel
Hi, Debbie! 😊 We’re over the moon with your wonderful 5-star review!
It’s fantastic to hear that Steve made sure your experience with Fruidel was super.
Thanks for your kind feedback, and we look forward to delivering to you again in the future.
Warm regards,
Fruidel
Steve was very helpful in supporting us…
Steve was very helpful in supporting us change dates for Christmas deliveries. Thanks Steve!
14 November 2024
Unprompted review
Reply from Fruidel
Hello, Megan! 😊 Your 5-star review truly brightened our day!
We’re thrilled that Steve was able to solve your Christmas fruit deliveries. We pride ourselves on flexibility and we're delighted to hear we could support your office!
Thank you for choosing us and for your generous feedback!
All the best,
Fruidel
Steve Lee was a great help and offered…
Steve Lee was a great help and offered quick and useful service when we needed it!
14 November 2024
Unprompted review
Reply from Fruidel
Hey, Con! 🌟 We’re ecstatic about your 5-star review!
Your positive feedback means a lot to us. Steve is delighted to hear your kind words!
Thank you for taking the time to share your experience, and we look forward to delivering to you again!
Best regards,
Fruidel
Great customer service received off our…
Great customer service received off our Account Manager, Steve Lee at Fruidel. Very helpful, informative and friendly service.
14 November 2024
Unprompted review
Reply from Fruidel
Hi, Jane! 👋 Thank you so much for your fantastic 5-star review!
We’re thrilled to hear that Steve was able to deliver great customer service! We always aim to deliver fruit as efficient as possible, and it is wonderful to know that Steve succeeded in doing that for you.
We appreciate your kind words and look forward to delivering to you again in the future.
Warm regards,
Fruidel
Steve Lee
Steve Lee is the account manager for my business, and helped me update my orders within an hour of getting in touch! Thanks Steve!
13 November 2024
Unprompted review
Reply from Fruidel
Hello, Isabella! 😊 We’re absolutely delighted by your amazing 5-star review!
It’s wonderful to hear that Steve was able to provide speedy help! He is beaming having read your kind words.
Thank you for your trust and for sharing your positive experience with us!
Best wishes,
Fruidel
Great customer service today from…
Great customer service today from Callum, helped with my query and an overall lovely person!
8 November 2024
Unprompted review
Reply from Fruidel
Hello, Abbie! 🌟 Your 5-star review just made our day!
We’re so glad that Callum could assist you with your query, and we can't help but agree with you that he is lovely!
Thank you for choosing Fruidel!
Best regards,
Fruidel
Highly Recommend
We receive fruit and milk each week from Fruidel for 50 plus staff. Account Manager Callum is always very helpful and checks to see if we are happy with the service we receive. Would recommend this company.
8 November 2024
Unprompted review
Reply from Fruidel
Hi, Nattina! 😊 We’re over the moon with your wonderful 5-star review!
It’s fantastic to know that Callum has been helping you throughout your office fruit journey!
Our mission is to make fruit delivery as easy as possible while ensuring your team enjoys the best quality produce.
Thanks for your kind feedback, and we look forward to delivering to you again in the future.
Warm regards,
Fruidel
Great, friendly service
Fruidel have been a client of ours for years and supply our London city office with regular fruit and milk.
Special thanks to Callum for his friendly service and for kindly arranging a fruit basket donation for our work charity raffle!
17 October 2024
Unprompted review
Fantastic Service
Great service thanks to the help of Callum the accounts manager.
Highly recommend
26 September 2024
Unprompted review
Deliveries always on time with…
Deliveries always on time with excellent service - cheers to callum for being a great account manager!
13 September 2024
Unprompted review
Deliveries are great
Deliveries are great
Service is brilliant
Callum is a amazing Account manger
24 September 2024
Unprompted review
Amazing service thanks to callum!
Amazing service thanks to callum!!
Couldn't have been more helpful thanks so much
13 September 2024
Unprompted review
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