Frilla Reviews 

11,513
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Clear and transparent website, making it very easy to place an order. The shipping was incredibly fast, even though I accidentally provided our old address! I was able to track the status of the pa... See more

Company replied

Rated 5 out of 5 stars

I placed my order on Sunday and it arrived midweek, exactly within the delivery time I was given. It looks great, works without any problems, and matches the description perfectly. A smooth experience... See more

Company replied

Rated 5 out of 5 stars

Onestly, I missplaced a lefter in my phone number, but they immediatly they sent me an email so I could correct my error. The package arrived pretty fast and in perfect condition. The phone is a very... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’m extremely happy with this car wash brush! It’s very practical, easy to use, and makes washing the car so much quicker and easier. The bristles clean really well without scratching the sur... See more

Company replied

Company details

  1. Online Marketplace
  2. also in
  3. Children's Store
  4. Christmas Store
  5. Household Goods Wholesaler
  6. Pet Store
  7. Swimwear Store

Written by the company

"Frilla – Elevate Everyday Living" At Frilla, our mission is to enhance your daily life by offering carefully selected, high-quality products that combine style, functionality, and value. From home essentials to lifestyle accessories, we provide practical solutions designed for modern living. We serve customers worldwide with fast, reliable shipping, secure payment options, and dedicated support to ensure a seamless shopping experience. Transparency and customer satisfaction are at the heart of everything we do. Frilla empowers you to make smart, confident choices for a better home and lifestyle—anywhere, anytime.

Frilla – Elevate Everyday Living

Written by the company

Frilla empowers you to make smart, confident choices for a better home and lifestyle—anywhere, anytime.
At Frilla, our mission is to enhance your daily life by offering carefully selected, high-quality products that combine style, functionality, and value. From home essentials to lifestyle accessories, we provide practical solutions designed for modern living. We serve customers worldwide with fast, reliable shipping, secure payment options, and dedicated support to ensure a seamless shopping experience. Transparency and customer satisfaction are at the heart of everything we do.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.7

All reviews

(11,513)

4,424 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, very confident and quick delivery

22 July 2026
Frilla logo

Reply from Frilla

Thank you! We truly appreciate your positive review.

Best regards,
Frilla Team

Rated 5 out of 5 stars

Good service

Good service, quick delivery, item as described. I am pleased with my purchase!

21 July 2026
Frilla logo

Reply from Frilla

Thank you! We’re delighted to hear that you’re satisfied with our shop.

Best regards,
Frilla Team

Rated 5 out of 5 stars

Fine

Fine, good! Good is very good.

14 July 2026
Frilla logo

Reply from Frilla

Thank you for your positive review.

We always appreciate your feedback.

Best regards,
Frilla Team

Rated 5 out of 5 stars

Item coming to me good

Item coming to me good. Thank Yoy !

9 July 2026
Frilla logo

Reply from Frilla

Thank you for your kind review.

We are pleased that you are satisfied with our product.

Best regards,
Frilla Team

Rated 2 out of 5 stars

Weak inside linings in document travel bag

I bought the grey Frilla document travel bag with various compartments. Unfortunately after using it on two trips the black inner linings broke lose pity the idea was good but I have had to discard the travel bag after only using it twice for two week trips.

17 July 2026
Unprompted review
Frilla logo

Reply from Frilla

I wanted to check your request, but unfortunately, without the order number or your name, I can't see whether you really placed the order through our online store. Please contact us via email. It's necessary to go through the contact form to get in touch with one of our support agents, who will be glad to help you.


Best regards,
Frilla Team

Rated 5 out of 5 stars

Sve pohvale za odlicnu…

Sve pohvale za odlicnu komunikaciju,brzinu slanja narudzbe i kvalitet narucenog proizvoda.

14 July 2026
Frilla logo

Reply from Frilla

Hvala vam na recenziji!

Uvijek nam je zadovoljstvo primiti ovakve povratne informacije od naših kupaca.

Ugodan dan.

Srdačan pozdrav,
Frilla tim

Rated 1 out of 5 stars

THE BIRD DOES NOT FLY

THE BIRD DOES NOT FLY

13 July 2026
Unprompted review
Frilla logo

Reply from Frilla

I wanted to check your request, but unfortunately, without the order number or your name, I can't see whether you really placed the order through our online store. Please contact us via email. It's necessary to go through the contact form to get in touch with one of our support agents, who will be glad to help you.

Best regards,
Frilla Team

Rated 1 out of 5 stars

Stay away from this company

I never received my products. They keep telling me that the parcel was returned to their warehouse because it could not be delivered, but I never received any notification from the delivery company that they were unable to deliver my package.

They keep flooding me with emails, but absolutely nothing happens.

Stay away from this company – they cannot be trusted. In my opinion, this is a scam from beginning to end.

13 July 2026
Unprompted review
Frilla logo

Reply from Frilla

Unfortunately, from what you have written, it is not possible to determine what is wrong with our products. We'd be happy to help, but you'll need to provide us with more details. Please contact us by email at the email address published on our site. To contact a Support Agent, it is mandatory to select a topic and submit your request through the Contact Form. Our customer support team will be happy to assist you.

With best wishes,
Frilla Team

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