Fridge Friend Reviews 

1,096
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report that the product effectively extends the freshness of vegetables and fruits, significantly reducing food spoilage and waste. Many highlight how items like leafy greens, strawberries, and avocados last much longer, often for over a week or two. Reviewers also appreciate the product's quality, ease of use, and excellent customer service. However, some customers noted that the product did not always meet their expectations, with vegetables still going limp or soft quickly, and felt it was an overpriced gimmick that showed no significant difference in freshness. Additionally, a small portion of people experienced issues with not receiving their orders.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers stating that it effectively keeps... See more

Quality

Reviewers highlight positive aspects of quality, noting that fresh produce, such as leafy greens,... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as simple,... See more

Value for money

People report positive experiences with value for money, with many reviewers stating that the product is... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

The fridge friend really works! Our food waste has dramatically decreased since using it - all those leafy greens that usually go limp after 3 days can last over a week and everything is fresher. On t... See more

Rated 5 out of 5 stars

Great customer service, I requested 2 green and 2 white when there wasnt really an option when ordering 4 pieces. This was no problem at all for the Fridge Friend staff, they were very helpful and I... See more

Company replied

Rated 5 out of 5 stars

Purchase was easy. Arrived within a week, and I live on an island off QLD. Access via water... All packaging was environmentally friendly. Fantastic. Thanks Ordered two, giving one to Dad's wo... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,096)

326 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome thanks guys

Awesome thanks guys

13 May 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Debbie,
Thank you for taking the time to provide this 5-star review.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

This product really works! Yes, really :-)

This product really works! Like many reviewers here, I was initially sceptical of the ads on my phone. However, the "buy one, get one free" offer was enough of a discount for me to give the product a go after checking review sites. This was some 12 months ago, and the difference is obvious.

Fresh produce lasts notably longer, especially things like strawberries, mushrooms and capsicums, and there is no odour. The upfront cost is significant but they definitely reduce waste. Highly recommended.

2 July 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Roland,

Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 4 out of 5 stars

That it is working as described in ad

All working well, appreciate the reminders too. Fresh food in crisper is definitely lasting longer. Thank you.

13 June 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Wendy,
Thank you for taking the time to provide this 4-star review. What could we have done to get 5? :)

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Happy Fridge Friend owner over 3 years

I purchased my original Fridge Friend three years ago and have definitely noticed the incredible benefits over that time. It kept my food fresh for so much longer! Since my first unit finally reached its three year mark, I just purchased and installed the freshness refill. The replacement process was incredibly easy, and the unit is already back to work keeping my fridge fresh. I absolutely love this product and highly recommend it!

26 April 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Anthony,

Thank you for being part of the Fridge Friend family and for taking the time to leave this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 3 out of 5 stars

I'm not overall happy with the product…

I'm not overall happy with the product and don't believe it works or maybe the two I got were faulty? I have followed the instructions on how to maintain them every month and set a reminder but I don't think they work.

10 June 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Tahlia,

As a small, Aussie-owned, family business, we take all feedback seriously.

I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

Every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.

Please email me at hello@fridgefriend.com.au, and I will work out a solution for you personally.

Cheers
Jonathan
Co-Founder

Rated 4 out of 5 stars

Helpful reminders to reset.

Helpful reminders to reset.
So far so good! Looking forward to using in the caravan!

31 July 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Nat,
Thank you for taking the time to provide this 4-star review. What could we have done to earn 5 stars? :)

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

The product is great

The products do what they advertise. The big test was with strawberries, they lasted a lot longer than usual.
The delivery was fast.

2 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Valerie,
Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 5 out of 5 stars

Using for just over a month and food is…

Using for just over a month and food is lasting longer and no odours in the fridge. Super easy to recharge.

6 June 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Kim,

Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 4 out of 5 stars

I am excited to use my fridge friends.

I am excited to use my fridge friends.
We are in the process of renovating so I have not started to use my Fridge Friends yet.
I shall do that as soon as my new fridge arrives..
Thank you for all the reminders and information emails, they are really appreciated.
Great job Fridge Friends!

2 June 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Vicki,

Thank you for joining the Fridge Friend family and taking the time to provide this detailed 5-star review.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 5 out of 5 stars

Works like magic..

Works like magic... (we'll, it's actually science but magic to me).
Would recommend.

4 May 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Johan,

Thank you for taking the time to provide this 5-star review.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

It does exactly what it says does.

It does exactly what it says.
I have 2 veggie drawers so need 2 fridge friends but smaller if possible???

10 May 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Susie,

Thank you for taking the time to provide this 5-star review.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

They actually do work.

I have had only 1 in a 360L fridge for 3 years. It really works. It slows down fresh fruit and veggies from rotting quickly and if you do forget about something too long it tends to dry out instead of rotting/moulding and spreading through the rest of the fridge! I now keep my bread in the fridge which used to go mouldy in a couple of days now I can finish the whole loaf before any sign of mould. I would've saved heaps of food with this! They also send reminders when its time to refresh the fridge friend which is quick and easy. I recommend cleaning out your fridge and sanitising before adding your first one and you will notice the difference they make.

28 May 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Eddy,

Thank you for joining the Fridge Friend family and taking the time to provide this detailed 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 5 out of 5 stars

A terrific product

A terrific product. Have not seen anything like this in the market and so far has worked as expected for many months. I’d recommended to others to avoid spoiled food.
Quick delivery, see instructions and monthly reminders are amazing

10 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Olya,
Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 5 out of 5 stars

The fridge friend was recommended by my…

The fridge friend was recommended by my mother, it's absolutely amazing I cleaned my fridge put all fresh stock activated my little fiend and let it do it's work and that's exactly what it done. I now have a healthy fridge with products lasting until my next shop.

6 May 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Sammie.

Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 5 out of 5 stars

Vegetables pods

What an amazing product it’s keeping my fruit and vegetables fresher for longer

6 May 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Joanne,

Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Fridge friend

All it is claimed to be.

6 May 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Mark,
Thank you for taking the time to provide this 5-star review.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 2 out of 5 stars

They dont work as well as the…

They dont work as well as the advertisment.
for the price you pay, i found it a dissapointment

23 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Inca,

As a small, Aussie-owned, family business, we take all feedback seriously. I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

Every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.

Please email me directly via hello@fridgefriend.com.au, and I will look into your concerns personally.

Cheers Jonathan.
C0-Founder

Rated 5 out of 5 stars

Very happy with the purchase

Very happy with the purchase. Keeps the produce fresh for much longer. Highly recommend.

10 February 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Chan,

Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 5 out of 5 stars

Fresh fruit & veg

Been using fridge friend for about 6 weeks & produce definitely stays fresher & lasts longer. Cut avocados now stay green, not brown & yuk! Have done one recharge, hopefully they will last a long time .

25 May 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Andrew,

Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

And don't worry, every Fridge Friend comes with a 3 year replacement warranty :)

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

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