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Frias Properties of Aspen Snowmass Reviews 

994
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly staff and wonderful concierge services that always go above and beyond to make every stay entirely comfortable and effortless from booking until departure. Visitors also love the incredible locations, frequently noting convenient walking access to ski lifts, vibrant local restaurants, and breathtaking scenic mountain views right outside their windows. However, some people mentioned minor issues with specific apartment facilities, such as malfunctioning appliances, difficult heating controls, or broken window blinds. Others noted that carrying heavy luggage up the steps was quite challenging because certain properties lack elevators.

What people talk about most

Staff

Consumers find staff to be positive, highlighting attentive and accommodating service from the concierge,... See more

Location

Reviewers highlight positive aspects of location, expressing immense satisfaction with the convenient... See more

Service

Customers had positive experiences with service, frequently praising the excellent cleaning, helpful check-in... See more

Facilities

Users describe ambiguous interactions with facilities, as while some reviewers praised the thoroughly cleaned... See more

Quality

Customers consistently note ambiguous experiences with quality, highlighting that the property is beautiful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful condo in the perfect location for all on and off mountain activities. The concierge was responsive and helpful whenever our group needed anything. This is our 4th stay at Fasching Haus and #... See more

Rated 5 out of 5 stars

Property location was outstanding with easy walking access to skiing and restaurants and close parking space for car. Happy that the pool was the hot tub while the small hot tub was out of commission.... See more

Rated 5 out of 5 stars

Great time at Enclave Snowmass. Booking process was very easy and thorough, Elena and Iowa helped us step by step all the way. During our stay, staff was very attentive at all times, they helped with... See more

Rated 5 out of 5 stars

Another great vacation with friends and family. I have been using Frias for over 10 years and they never disappoint us. They go above and beyond to make our stays amazing , from great gift baskets wit... See more



Company details

  1. Vacation Home Rental Agency
  2. also in
  3. Property Management Company

About Frias Properties of Aspen Snowmass

Written by the company

Celebrating 50 Years of Excellence in Aspen Snowmass

In 2024, Frias Properties of Aspen Snowmass marks 50 years of serving local homeowners and global visitors. Under the leadership of Chuck Frias, Tim Clark, and Ben Wolff, the company has become a cornerstone of the Aspen Snowmass community, managing hundreds of properties and welcoming thousands of guests annually.

Expanding into Snowmass Village

Located at 730 E Durant Ave in Aspen, Frias Properties expanded into Snowmass Village in 2023, taking on property management for Chamonix, Homestead, The Enclave, and Owl Creek Homes. Their Snowmass base is at The Enclave, 360 Wood Road.

Comprehensive Services

Vacation Rentals: Offering 130+ rentals, including downtown Aspen condos, Aspen Highlands homes, and Snowmass properties, Frias Properties delivers seamless stays with complimentary perks like Aspen airport transfers, health club passes, concierge services, and 24/7 support.

Property Management: Providing attentive care for individual homes, vacation rentals, and HOAs, Frias ensures homeowners receive quality service and peace of mind.

Real Estate: As Aspen Snowmass Sotheby’s International Realty brokers, Chuck Frias and Tim Clark help visitors turn vacations into homeownership.

For half a century, Frias Properties has exemplified the Aspen spirit through exceptional service and community commitment.

Locally Owned, Internationally Loved

Written by the company

Vacation Rentals | Property Management
Frias Properties of Aspen Snowmass presents an impressive selection of over 130 vacation rentals in the Aspen Snowmass area, catering to a wide range of preferences. With a rich history spanning five decades of serving visitors from around the world, we are committed to providing our guests with a seamless and enjoyable stay. +++ As part of our dedication to guest satisfaction, all Frias Properties guests enjoy a host of complimentary services and amenities. These offerings encompass complimentary transportation to and from the Aspen Airport, access to a full-service concierge for personalized assistance, entry to local health club facilities, and the peace of mind that comes with 24/7 support throughout your stay. Your comfort and convenience are our top priorities.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

994 reviews

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4.6

All reviews

(994)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding stay at ski -in/out condo in Snowmass (Chamonix)

We had an outstanding stay at this slope-view ski-in/ski-out condo — everything about it made our mountain getaway effortless and relaxing. The direct access to the slopes meant we could step out, clip in, and be on fresh runs within minutes, which saved time and added so much convenience to each day.
Large windows offered beautiful slope views and plenty of natural light. Free on-demand shuttle made getting to nearby restaurants and shops effortless.
Overall this was a great experience: convenient, comfortable, and perfectly suited for a ski-focused vacation. Frias provided excellent services from booking to staying on the property with great support team when we needed anything. Property manager Eric was awesome — very quick with responses and extremely helpful whenever we had questions. They even helped me to clean my car after blizzard to make sure that i am OK to drive to the grocery store!
We’ll definitely use Frias services again.

14 February 2026
Rated 5 out of 5 stars

Dealing with Frias Properties was a…

Dealing with Frias Properties was a dream come true. We had serious challenges when our plans suddenly changed leading up to our trip and the company was extremely responsive and helpful in making alternate lodging arrangements to accommodate our needs.

21 February 2026
Rated 3 out of 5 stars

You normally do great

You normally do great, but the apartment we stayed this time has a few issues like; just hot water from faucet, fridge did not work. It seems like this apartment is not really your priority.

26 February 2026
Frias Properties of Aspen Snowmass logo

Reply from Frias Properties of Aspen Snowmass

Thank you for your feedback and for your loyalty. We’re very sorry to hear about the hot water and refrigerator issues in your apartment. This is not the experience we aim to provide. Our team is addressing these concerns immediately, and we appreciate you bringing them to our attention.

Warmly,
The Frias Properties Team

Rated 5 out of 5 stars

Great Stay & Location

From booking, to check-in, the stay, and check-out, I had a fantastic experience staying at this Fasching Haus propertie. Frias properties and their staff are friendly, attentive, and helpful throughout the process, and always available if questions or needs arise. The room was spacious enough for 2 adults, nicely decorated, and steps from the lifts, Snowlodge/St. Regis, and all of the activities and action in town. Would definitely stay again!

12 February 2026
Rated 4 out of 5 stars

Staff at Frias were great.

Staff at Frias were great.
Cleaners were still there when we arrived ....but no problem.
Some thoughts: didn't know that Frias arranged pick up at airport. Maybe I missed that.
Shades on rooms were not blackout
Would have been nice to have some USB plugs to plug into.
Fireplace was a bit odd...had the cord for the apparatus coming out through the front.
Some paint in master bedroom could do with touch up
Would be nice to have some coffee stuff ready to go (maybe I missed it)
TV in the master was tiny. Not a big deal but should be bigger.

22 February 2026
Frias Properties of Aspen Snowmass logo

Reply from Frias Properties of Aspen Snowmass

Thank you for your feedback; we will share with our larger team. We look forward to hosting you again!

Rated 4 out of 5 stars

Good staff and shuttle but very difficult to net to the apartment

Staff was very helpful and the shuttle service is amazing. I would recommend all properties to have humidifiers in every room. It mas the first time that we stayed in an apartment without humidifiers.
The only Big issue was that even though our apartment was on the second floor, we bad to take an elevador and then 3 additional stairs, so very difficult to Bring groceries and luggage.

14 February 2026
Frias Properties of Aspen Snowmass logo

Reply from Frias Properties of Aspen Snowmass

Thank you for your feedback; we will share with our larger team. We look forward to hosting you again!

Rated 5 out of 5 stars

This is my fifth time staying at a…

This is my fifth time staying at a condo managed by Frias properties and I have zero complaints. They are responsive, efficient, prepared for me to arrive, always extend early check-in if possible. They are so easy to work with on the condo is a perfect location for our family. All of the personnel at Frias have been extremely helpful and friendly.

12 February 2026
Rated 5 out of 5 stars

Everything was seamless

Everything was seamless. The concierge team provided great service, from the moment we arrived to Aspen to the time we left we had excellent service. We really appreciated the transfer, grocery delivery, luggage storage, and house keeping.

19 February 2026

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