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Fresh Prints Reviews 

93
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the products, noting that the soft materials feel comfortable and the custom graphics match their expectations perfectly. Consumers also appreciate the exceptionally helpful support team, who guide them through custom options and make the overall ordering process smooth and easy. Some reviewers were not happy with the sizing, mentioning that items sometimes felt too small, stretched out easily, or differed noticeably from the provided samples. A few people also noted occasional delivery delays or unexpected fulfillment hiccups experienced during their busy ordering periods.

What people talk about most

Product

Clients share positive opinions on product quality, praising the soft materials, amazing designs that match... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the thick materials, clean... See more

Order

Users describe positive interactions with order processes, frequently highlighting helpful representatives,... See more

Staff

Customers expressed great satisfaction with the staff, frequently mentioning that representatives were very... See more

User experience

Reviewers mention positive feedback about user experience, highlighting great communication and a seamless... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We purchesed 3 shirts. The sizes and material are great but one shirt, the small ordered for our daughter in the sorority has a hole in the arm pit

Company replied

Rated 5 out of 5 stars

I enjoyed working with Fresh Prints. They provided options for designs, were patient with me while we found the right one, and made the adjustments for my specific design. I appreciated Reese being my... See more

Company replied

Rated 4 out of 5 stars

great communication, and quick response times. The quality of products is great; I just wish there were more options for few/no minimum orders! Super easy to bring any design to life, and they also ha... See more

Company replied

Rated 4 out of 5 stars

Sizing is a little small, but other than that, nice shirt

Company replied



Company details

  1. Custom T-Shirt Store
  2. also in
  3. Clothing Store
  4. Digital Printing Service
  5. Men's Clothing Store
  6. T-Shirt Store
  7. Women's Clothing Store

About Fresh Prints

Written by the company


Merch shouldn't be the hard part of your job. That's where we come in.

Fresh Prints is a custom apparel company based in New York City. We've been doing this since 2009, when a few college students figured out how to make great merch without the usual headaches. Today we work with teams and companies worldwide, and the mission hasn't changed: make merch easy, make it good, make you look great doing it.

Here's what we handle so you don't have to. Design, printing, and everything in between: tees, sweatshirts, bottles, and whatever else your team will actually want to wear. No confusing process. No chasing quotes. No merch that ends up forgotten in a drawer.

You get a partner who knows what works and tells you straight. We'll guide you to the right picks, keep things moving, and deliver quality that holds up. That's why teams, schools, and companies keep coming back.

We're also an officially licensed vendor through Affinity Licensing and the Collegiate Licensing Company, so everything's above board and ready to go.

Good merch shouldn't break the bank or your schedule. Let's make something your team will actually keep.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(93)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BEST SHIRT EVER!!!

The shirt didn’t take long at all to come in, and it is great quality and fits perfectly on me. Probably my favorite shirt now.

18 September 2026
Unprompted review
Fresh Prints logo

Reply from Fresh Prints

AWWWWWW!! <33 Thanks for the feedback, Calum!

Rated 5 out of 5 stars

Wonderful service

I missed the deadline to order, and they were so helpful to work with me to order 2 t-shirts
I was so happy with how helpful and nice they were to work with

9 September 2026
Unprompted review
Fresh Prints logo

Reply from Fresh Prints

Hi Mallory! So glad we could help you squeeze those last two shirts in :)) Thanks for the sweet review!!

Rated 5 out of 5 stars

Easy Order and Great Quality

It was easy to order and the t-shirts we received were as expected. Good quality shirts and printing.

23 September 2026
Fresh Prints logo

Reply from Fresh Prints

Thanks for sharing this with us, PG!!

Rated 3 out of 5 stars

Good and bad.

I like the design tool and prompt delivery as well as ease to navigate the platform. HOWEVER. Your sales people contacted me multiple times a day unnecessarily, urging me to make the purchase when my organization was still working on our design. I do not want to be texted 3 times daily by a sales person and pushed to order earlier than my team is ready.

25 September 2026
Fresh Prints logo

Reply from Fresh Prints

Hi Mer! Thanks for calling this out. Glad the design tool and delivery worked well, but sorry the follow-ups felt pushy. That’s not how we want the process to feel, and we’ll take this back to the team.

Rated 5 out of 5 stars

No complaints!

The T-Shirt quality was great, the design looked even better in person than in the image, and arrived perfectly on time!

25 September 2026
Fresh Prints logo

Reply from Fresh Prints

Sweet! Thanks for the review, Rebecca!!

Rated 5 out of 5 stars

Appreciative for Fresh Prints

I enjoyed working with Fresh Prints. They provided options for designs, were patient with me while we found the right one, and made the adjustments for my specific design. I appreciated Reese being my partner through the process and found her very helpful. The t-shirts we received were exactly what we wanted and everyone loved them.

7 September 2026
Unprompted review
Fresh Prints logo

Reply from Fresh Prints

This means A LOT to us, Marley!! Thanks for this feedback. So happy the shirts felt worth it and that everyone loved them 💙

Rated 5 out of 5 stars

My fresh prints design came on top and…

My fresh prints design came on time and exactly what I ordered. They are true to size and good quality. Would highly recommended!

18 September 2026
Unprompted review
Fresh Prints logo

Reply from Fresh Prints

Hi Brooke, love to hear this!! So glad everything came in on time and turned out exactly how you wanted. Thanks for the feedback 💙

Rated 4 out of 5 stars

One shirt had hole in arm pit

We purchesed 3 shirts. The sizes and material are great but one shirt, the small ordered for our daughter in the sorority has a hole in the arm pit

12 September 2026
Fresh Prints logo

Reply from Fresh Prints

Hi JD, glad the sizing and material worked out, but definitely sorry about the hole in the shirt. Shoot us a message at hi@freshprints.com or give us a call at +1 (929) 565-6850) and we’ll take a look.

Rated 3 out of 5 stars

just okay

just okay...

14 September 2026
Fresh Prints logo

Reply from Fresh Prints

Hi Ee, thanks for sharing this. We’ll take the feedback on board and keep working on making the experience better. :)

Rated 5 out of 5 stars

Best MERCH EVER

Our merch turned out amazing! The designers were great, and they matched our vision perfectly. I am so thankful!! I would order again and recommend others too as well.

3 September 2026
Unprompted review
Fresh Prints logo

Reply from Fresh Prints

Hi Naya! So glad you loved how everything turned out!! Thanks for the sweet review 💙

Rated 1 out of 5 stars

Over a month late.

14 September 2026
Fresh Prints logo

Reply from Fresh Prints

Hi Millie! Really sorry about the delay. Being over a month late is not okay. Please reach out to us at hi@freshprints.com or +1 (929) 565-6850 so we can take a look.

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