Good loafers for a nice price
Good loafers for a nice price. Bought two pairs of the Como Loafers and have to say I am very pleasantly surprised. Sweet discount too for ordering multiple pairs.
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Fresh Label Amsterdam is een jong en fris fashionbedrijf dat stijl en comfort moeiteloos combineert. Wij geloven dat je er goed uit kunt zien én je goed kunt voelen in wat je draagt. Met oog voor detail en een passie voor mode, brengen we moderne looks die perfect passen bij de lifestyle van nu.
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Good loafers for a nice price. Bought two pairs of the Como Loafers and have to say I am very pleasantly surprised. Sweet discount too for ordering multiple pairs.
DON"T ORDER, READ ALONG:
To be fair, customer service was responsive and provided clear answers—they seem to know their policies well.
However, my main issue is with the overall experience. The webshop presents itself as an Amsterdam-based brand, but after ordering, the tracking showed the package shipping from China. The two shirts I received had the typical low-quality fit and feel, and the material was polyester rather than the cotton I expected.
I decided to return the items immediately, only to find that the return costs were €30, which feels unreasonable given the circumstances.
Fresh Label Amsterdam should recognize that this creates a poor customer experience and is far from sustainable. Transparency about shipping origin and product quality would make a big difference.
I would advise others to be cautious before ordering here.
I bought the Marcus Jacket for my father and he loves it! Great quality products! Definitely recommend.
Had two good experiences ordering from here. The latest Matthijs wollen jas fits comfortably and feels good. Price/quality is pretty impressive. Would recommend to anyone

Reply from Freshlabelamsterdam
DONT ORDER! I was misled by the many positive reviews. I now suspect that these have been bought or are at least fake reviews.
Product looks nothing like the images on the website.
Also, it’s just dropshipped from China without any quality control.
I ordered a pair of pants and the button could not even be closed since the hole was too small.
I contacted the shop for a return as soon as i saw the pants. They then told me it was on me to send it back, as well as the costs.
They expect me to pay €18 to return a €40 pants…

Reply from Freshlabelamsterdam
This is my third order from Fresh Label, and once again the experience has been excellent: great prices, high-quality products, and reliable service. I highly recommend them.

Reply from Freshlabelamsterdam
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