FreshBet 

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Rated 5 out of 5 stars

Just like to say I was wrong about freshbet not wanting to pay out. In all honesty at first it seemed impossible to make a withdrawal using Sepa and other payment methods but ever since they introduce... See more

Rated 1 out of 5 stars

Quick to take your money, but it takes days for them to actually pay anything out. There are withdrawal limits that they use to coerce you back into gambling away your winnings, they make sure that an... See more

Rated 5 out of 5 stars

By far the greatest online casino. customer support are amazingly friendly, fast and efficient. I have tried many casinos and have left many questioning the integrity with results not complying with s... See more

Rated 5 out of 5 stars

By far the greatest online casino. customer support are amazingly friendly, fast and efficient. I have tried many casinos and have left many questioning the integrity with results not complying with s... See more

Company details

  1. Gambling Service
  2. Casino
  3. Online Casino or Bookmaker

Written by the company

Fresh-Bet offers the best gaming content for players. We use the latest technology and creativity to provide enjoyable games. We strive to have a positive impact on customers with fair gambling, exclusive mini games, secure and variety of payments, multi currency, 24/7 support. Our main goal is costumer's satisfaction!


Contact info

Breach of guidelines

All reviews

(648)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fresh-bet casino

An awesome UK friendly casino offering a wide variety of games with promotions available with no deposit bonus offers includes Fiat and crypto deposits definitely one to give a try :)

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Solid withdrawal and support

I’ve had a solid experience with Freshbet the site is easy to use, has a good variety of sports and games, and offers several withdrawal options and customer support are really great .

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish put 35 pound in and it left my…

Rubbish put 35 pound in and it left my bank and won’t show up been over a hour and still not showing up I would avoid betting through this company messaged on live chat & still no reply or anything to resolve this matter wish I went elsewhere to use my money

25 February 2026
Unprompted review
Rated 1 out of 5 stars

If you deposit money with this casino

If you deposit money with this casino, you are not simply gambling with an unlicensed offshore site. You are actively sending money to what independent financial crime investigators have formally identified as "Europe's Most Sophisticated Illegal Gambling Network." That is not an opinion. That is the documented finding of FinTelegram, a respected financial crime intelligence organisation, published in a full compliance report on Santeda International B.V. — the company that owns and operates this site along with Rolletto, Velobet, MyStake, GoldenBet, CosmoBet and DonBet.
These are not separate businesses. They share the same company, the same corporate registration, the same infrastructure, and the same Curaçao licence (OGL/2024/1798/1048). They are one criminal operation wearing six different masks. Whichever brand brought you here, you are dealing with exactly the same organisation.
Here is how they steal from you without you noticing:
They do not process your deposits under their own name. Instead they route every transaction through a rotating network of 15 fake foreign merchant names — including DOCEAN, SYVISION, BLITSTRIKE, XOR VISUAL LAYER, ZNTRQ, ILVMNL, CHSWAPPER, HEXO LAND and others. These names are specifically chosen to look like technology or software companies so you cannot identify gambling charges on your bank statement, cannot trigger your bank's Gambling Block, and cannot easily raise disputes. FinTelegram documents this practice as bank fraud, payment processing fraud, and anti-money laundering violations.
It gets worse. Because every one of these processors is registered as a foreign merchant, your bank applies a foreign transaction fee on top of every single deposit. You are being charged extra, repeatedly, without any disclosure. The more you deposit, the more you haemorrhage in hidden fees — all flowing into the same criminal network.
You can't even play half the games you deposited for.
Because this network operates without a UK Gambling Commission licence, a significant number of casino games are blocked and unavailable to UK players — banned by the game providers themselves who refuse to allow their content to be served through unlicensed operators in regulated jurisdictions. You will find yourself staring at a library of games you simply cannot access after handing over your money.
What does their customer service tell you when you raise this? Rather than acknowledging that the site is operating illegally and cannot legitimately offer these games to you, they actively encourage you to use a VPN to bypass the regional restrictions. Let that sink in. A company's official customer support is advising you to break the law to access content that is banned in your jurisdiction. Using a VPN to circumvent geographic gambling restrictions is illegal under UK law, puts your personal data at serious risk, and voids any remaining terms and conditions you might otherwise rely on to protect yourself. They do not care. They want your money and they will tell you whatever it takes to get it.
This network has no UK Gambling Commission licence. It does not comply with British financial law. It does not comply with British consumer protection law. The Australian government has issued formal warnings against them. Multiple regulatory and law enforcement complaints have been filed across jurisdictions.
When players raise complaints, they are met with identical template refusals from compliance staff instructed to deny everything. No evidence is engaged with. No regulations are acknowledged. The operation is designed from the ground up to take your money and make it as difficult as possible to get back.
Before you consider depositing, go to Google and search: "FinTelegram Santeda International illegal gambling network" — read every word of that report and ask yourself whether you are comfortable putting your money there.
Every deposit you make funds bank fraud. Every deposit you make funds money laundering. Every deposit you make funds a network that regulators across multiple countries are actively investigating.
Do not deposit. Tell everyone you know not to deposit. If you have already deposited, contact your bank immediately and request a chargeback on the grounds of merchant fraud and foreign transaction misrepresentation.
You are not a customer here. You are a target

COPY PASTE AND LEAVE AS MANY REVIEWS AS YOU CAN WHEN YOU SEE THIS MESSAGE, SO PEOPLE ARE AWARE OF THIS SCAM. I LEFT COUPLE REWIES ABOUT THIS CASINO IN THE PAST AND THEY ARE TAKING IT DOWN.

25 February 2026
Unprompted review
Rated 4 out of 5 stars

Hopefully 5 star soon.

Really enjoying the site so far, overload of games. Vpn needed if some games don't launch in the UK. Customer service great. Only concern at the moment is pending withdrawal, processing through S€PA a different method to what you deposit with. Will be 5 star 🌟 once withdrawal is processed.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

I'm writing this to warn other players…

I'm writing this to warn other players about Fresh-bet's misleading advertising and questionable regulatory standing.

On 12 February 2026, I requested deposit limits via live chat and email, citing Curaçao's Responsible Gaming Policy which requires licensed operators to provide daily, weekly and monthly deposit limits. Over five days, three different staff members (support agents Ophelia and Kethrine, then Compliance Officer Kira Carter) confirmed that Fresh-bet does not offer deposit limits and can only disable deposits entirely or suspend accounts.

Yet in their response to another Trustpilot reviewer as recently as 28 January 2026, just two weeks before my request, Fresh-bet's team wrote: "We offer self-exclusion options, deposit limits, and account restrictions directly through our platform." This is demonstrably false.

Fresh-bet's Responsible Gaming page explicitly lists "Account limits" as a feature they provide, but when customers actually request these tools, staff confirm they're not available. When I raised this contradiction with compliance (Case ID #54), they refused to answer and simply directed me to read their Terms & Conditions, which contain no mention of deposit limits whatsoever.

Their Terms state "Ryker B.V. is is pending application by the GCB" and the Curaçao Gaming Authority registry shows their licence OGL/2024/1800/1049 as "In Assessment" as of February 2026, raising serious questions about whether they hold valid authorization to operate. Their dispute resolution page lists Curaçao eGaming as their ADR contact, but Curaçao eGaming ceased licensing operations in October 2024 and their website is currently under maintenance.

Curaçao's Responsible Gaming Policy (effective 17 April 2025) explicitly mandates that operators provide deposit limits. Fresh-bet is 10+ months past that policy publication and still hasn't implemented these mandatory features. For an operator whose licence is "In Assessment," this failure to meet basic responsible gaming requirements is particularly concerning.

Fresh-bet publicly claims to offer deposit limits in Trustpilot responses and on their Responsible Gaming page, but they do not actually provide this feature. If you need proper responsible gambling tools like deposit limits to manage your play, look elsewhere. Be very wary of an operator whose licensing status is unclear and whose advertised features don't match reality.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam site!

Absolute scam site!! Doesn't have any of the games they advertise, they take money off your deposit and make it very difficult to withdraw. Allows you to deposit money by card but doesn't let you withdraw to the same card and tries to make you withdraw in crypto! Absolute joke of a site so avoid at all costs!@

15 February 2026
Unprompted review

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