French Touch Travel Reviews 

63
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TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We really appreciated the personal attention from our travel agents. It was so nice to be able to send a message if we had a question and get an answer right away. Anna contacted me frequently leading... See more

Rated 5 out of 5 stars

French Touch Travel exceeded every expectation. My wife and I are fortunate to travel, and usually manage our own plans. We decided to try this white glove service, and hoped for the best. Tr... See more

Rated 4 out of 5 stars

Most of the expected experiences were included and the guides were very knowledgable. Drivers were on time at expected locations.

Company replied

Rated 5 out of 5 stars

We recently returned from a trip that included days in Honfleur, D Day beaches in Normandy, St Malo, and Paris. The entire trip was created, planned, and supervised throughout by French Touch and... See more

Company details

  1. Travel Agency
  2. also in
  3. Cultural Tours Provider

Written by the company

At French Touch Travel, we’re all about creating travel experiences that feel personal and unforgettable. Whether you're dreaming of exploring multiple destinations, kicking back on an all-inclusive trip, or planning a private escape, we’re here to make it all easy, stress-free, and memorable. Thanks to our local know-how and trusted connections, we can hook you up with beautiful boutique hotels, authentic local spots to eat, incredible guides, and unique experiences that go way beyond the usual tourist path.. Your personalized itinerary. 📱 will be conveniently available on an intuitive mobile and web app, allowing you to follow every step of your journey with ease. Our commitment to unparalleled customer service means your dedicated personal agent will be with you every step of the way, offering 24/7 support while you travel🛎️. Backed by a team of seasoned experts who are passionate about crafting bespoke luxury travel experiences for English-speaking clientele, we combine industry expertise with genuine personal insights to design the perfect trip for you. At French Touch Travel, your journey is entirely yours, tailored to your interests, tastes, and preferences, with valuable recommendations drawn from our first-hand experience.💡 French Touch Travel is based in Bordeaux, France with corporate offices in Florida, USA. Sophie and Fabrice created the company after working as travel experts in France, and USA for 30 years.


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4.8

Excellent

TrustScore 5 out of 5

63 reviews

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4.8

All reviews

(63)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Trip to France …

My friend and I worked with this fabulous agency for our trip earlier this month to France. We spent 16 days in Paris, the Loire Valley, Burgundy and Lyon. They by and far exceeded our expectations. They were easy to work with in advance and tailored our trip to meet our needs, providing options for us along their recommendations for our free time and for dining. We had an online itinerary so it was easy to use and they stayed in touch throughout our journey. Olivia was our primary contact and she was a delight to work with! I have told everyone I have spoken with about our experience, and I hope they get lots more business as a result. I would absolutely love to work with them again for future travel!

8 September 2025
Unprompted review
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Reply from French Touch Travel

Dear Carolyn,

Thank you so much for your kind words and trust. We’re thrilled to hear that your journey through Paris, the Loire Valley, Burgundy, and Lyon exceeded your expectations. It was truly a pleasure tailoring this experience for you and ensuring every detail matched your travel style.

Olivia and the entire team are delighted to know your trip was memorable from start to finish. We would be honored to help you plan another adventure in the future.

Warm regards,
The French Touch Travel Team

Rated 5 out of 5 stars

We had a fantastic trip to France

We had a fantastic trip to Strasbourg, Paris, Bayeux and Amboise! French Touch Travel did an amazing job connecting us with high quality guides and activities. For example, while in Paris, we participated in a gourmet walking tour where we tasted wine, cheeses, breads and sweet treats from the best producers in the city. Our guide taught us how to recognize reputable patisseries and restaurants as she knew these were important to us. She even helped us navigate the Metro! We also enjoyed a picnic at both Versailles and Chateau Du Clos Luce that helped us appreciate the beauty of both estates. In each case we were accompanied by a guide, they were highly informative and had the ability to effectively communicate the history of the region. This made our visits to Reims, The D-day landing beaches, Mont St. Michel, the chateaus of the Loire Valley exceptionally memorable.

Our accommodations were well situated and comfortable. They were close to restaurants, attractions and public transportation. This really helped us enjoy each city. Alexia did a wonderful job planning all the details of the trip and regularly updated the Trip Plans App which helped keep us on track during our itinerary. We would highly recommend French Touch Travel to others who are planning a trip to France!

23 September 2025
Unprompted review
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Reply from French Touch Travel

Dear Pat,

We’re so glad to hear you had such a wonderful experience exploring France. It’s great to know you enjoyed the guides, activities, and special touches throughout your journey.

Thank you for your kind words and recommendation. We truly appreciate your trust and hope to welcome you back soon for another unforgettable trip.

Warm regards,
The French Touch Travel Team

Rated 5 out of 5 stars

From the planning to the actual trip

From the planning to the actual trip, everything was done perfectly! We plan to visit Paris again and will definitely use French Touch Travel!!!!

5 September 2025
Unprompted review
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Reply from French Touch Travel

Dear Martina,

We’re so pleased to hear that every part of your journey, from planning to travel, was seamless and enjoyable. It means a lot to know we met your expectations. We can’t wait to assist you again on your next Parisian adventure!

Kind regards,
The French Touch Travel Team

Rated 5 out of 5 stars

Trip to South of France

We started in Nice as a base, then went to Antibes, Avignon and the Luberon area of Provence. Olivia and Keji at French Touch Travel organized excellent guides, drivers and activities every step of the way. We loved the cooking class in Nice and our trip to 3 countries in one day-Monaco, Eze and Ventimiglia. Having the private driver/guide enabled us to cut short visiting the market in Ventimiglia in order to spend more time in Monaco and Eze. We loved our 5 star beach hotel-Cap d’Antibes where we were treated like honored guests. Olivia made many restaurant reservations at places that were special. The hotel in Villenueve des Avignon was , in a word, amazing and a short ride to Avignon . We loved our full day trip in Provence with our guide who was so passionate about the history and charming at the same time. Every guide and driver arrived promptly and were sincerely helpful. I recommend French Touch Travel and would use their services again.

3 September 2025
Unprompted review
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Reply from French Touch Travel

Dear Leslie,

Thank you for sharing your wonderful experience exploring the South of France with us. We’re delighted to know you enjoyed the itinerary, the guides, and the special touches throughout your journey, especially the cooking class and time in Provence.

It was truly a pleasure to design this trip for you, and we look forward to welcoming you back for another memorable escape.

Warm regards,
The French Touch Travel Team

Rated 5 out of 5 stars

Everything was as advertised

Everything was as advertised - Transfers, tours, hotels. The hotel in Bilbao was excellent, only 2 bocks from the Guggenheim Museum. The tour through the Basque country was excellent. The hotel in Paris was excellent, particularly the location - walking distance to both the Eiffel Tower and Noter Dame Cathedral and two blocks from the Seine.

27 August 2025
Unprompted review
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Reply from French Touch Travel

Dear Richard,

We’re so pleased to know everything was as promised and that you enjoyed both the Basque country and Paris. Our team takes pride in selecting the finest locations, and we’re thrilled these hotels were a highlight of your trip

Kind regards,
The French Touch Travel Team

Rated 5 out of 5 stars

Excellent communication and attention…

Excellent communication and attention to detail from start to finish.
Also a very special thank you to Alexia, who from the 1st phone call to the very last day of our wonderful trip, was with us every step of the way.
Many thanks!

17 August 2025
Unprompted review
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Reply from French Touch Travel

Dear Julie,

Your kind words mean so much to our team. Our goal is always to deliver the highest level of service, and it’s wonderful to know that Alexia made your journey truly special. Thank you for entrusting us with your travels

Best regards,
The French Touch Travel Team

Rated 5 out of 5 stars

Fabulous Family Trip to France!

From the initial planning conversations with French Touch Travel to the "on-the-ground" needs during the trip, French Touch Travel was top notch. Their model of experts for different parts of the trip resulted in a great trip planning process and outstanding support during the trip. We had a family of 5 kids and a grandparent on the trip, so various needs were involved and everything went smoothly. We had an ABSOLUTE blast in Paris and various spots through the south of France. Thank you French Touch Travel!

29 July 2025
Unprompted review
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Reply from French Touch Travel

Dear Michael,

We are thrilled to hear that your family had such an amazing time in Paris and throughout the south of France.
It was a pleasure supporting every aspect of your trip, from planning to the on-the-ground details, and we are delighted that everything ran smoothly for your family.
We look forward to assisting with your next European adventure!

Warm regards,
The French Touch Travel Team

Rated 5 out of 5 stars

Loire Valley, Paris, London

The three women we worked with were so competent, knowledgeable and responsive. Between them, they set up an itinerary that worked well for us. We were in the Loire Valley, Paris, and London. They managed all of the details of a trip with many parts.

13 July 2025
Unprompted review
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Reply from French Touch Travel

Dear Connie,

Thank you for sharing your experience.
We are delighted that your travels through the Loire Valley, Paris, and London were smooth and enjoyable. It was a pleasure to organize each part of your journey and ensure every detail was thoughtfully handled.

Warm regards,
The French Touch Travel Team

Rated 5 out of 5 stars

Perfectly balanced trip for our family!

We wanted to plan a once in a lifetime trip to Europe and French Touch Travel went above and beyond to help us do that! Everyone we worked with listened to our needs and requests and together we created the perfect itinerary for our family, which included something for everyone! We had all of the information we needed to make us feel comfortable and prepared, and we also knew they were there for us if we needed anything during the trip itself. We fit so much into this trip- saw sights we have always wanted to and had unforgettable experiences together as a family! We will treasure these memories forever and we have French Touch Travel to thank for that!

We loved getting a mix of history and culture, along with some family fun and adventure! Some of our highlights included getting to stand in a courtyard to hear Big Ben ring, seeing Buckingham Palace, taking in the views from the Eiffel Tower and the top of the Arc de Triomphe, walking the Chapel Bridge in Lucerne, taking a gondola ride in Venice and visiting the rooftops of the Duomo di Milano...but also visiting the Harry Potter Studios, Disneyland Paris, the Lindt Chocolate factory and Jungfraujoch, "The Top of Europe!" It was the perfect balance for our family and there are honestly too many amazing memories to list!

Thank you French Touch Travel for all of your help and support- we loved working with you and we loved our trip!!

21 June 2025
Unprompted review
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Reply from French Touch Travel

Dear Amy,

Thank you for your wonderful feedback.
We are delighted your family’s European journey was both seamless and unforgettable, perfectly balancing culture, history, and fun. It was a pleasure creating an itinerary with every detail in mind, and we would be thrilled to assist with your next adventure.

Kind regards,
The French Touch Travel Team

Rated 5 out of 5 stars

Paris and London

We had a truly wonderful trip. Olivia and the team were very responsive. They thought of all sorts of small details (early arrival to busy places, transport, etc) and accounted for us traveling with two children 11 and 14. The excursions they set up for us were perfect. Highlights of the trip were Dinner Cruise on the Seine, Bustronome dinner in London, and Gourmet walking tour in St. Germaine. Would recommend and use again

27 July 2025
Unprompted review
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Reply from French Touch Travel

Dear Pete,

Thank you for your kind words.
We are delighted that your family enjoyed Paris and London, and that every experience was memorable. It was a pleasure to craft a journey with every detail carefully considered, especially for your children.
We would be honored to plan your next bespoke adventure.

Best regards,
The French Touch Travel Team

Rated 5 out of 5 stars

I cannot say enough good things about…

I cannot say enough good things about French Touch Travel!

I worked for months in advance with Alexia of FTT to plan a vacation for myself and my small family (husband and grandson). I explained to her the kind of vacation I envisioned: a week in Paris followed by a week in Provence, accommodating a thirteen year old boy and his interests. Alexia did a spectacular job! She made suggestions of things we might like to see and do, and I made further suggestions and requests. Together, we developed an incredible itinerary. Then, she made the magic happen.

I can honestly say that I have never had a better vacation (and I have traveled quite a bit!). Alexia arranged drivers to pick us up at our hotels, made all reservations, arranged tickets for all our activities, and chose impeccable guides for all of our private tours.

Let me tell you about our trip. We had a private cooking class in Paris; we rode e-bikes to Versailles; we “solved a mystery” at the Louvre; we had a gourmet food tour of Montmartre; we went to the top of the Eiffel Tower; and we had a sunset dinner cruise an a beautiful boat on the Seine.

After this delightful week in Paris we took the high-speed train to Avignon, where we were met by our guide Sarah who is one of the most delightful people on the planet.

We spent the week with her, as she drove us through the south of France. Sarah showed us Avignon, Gordes, Arles, and Roussillon. She took us on a private tour of a bull ranch in Camargue, followed by lunch at a charming restaurant on the beach. (Our grandson swam in the icy Mediterranean Sea after lunch, and Sarah braved the water up to her knees!). She took us to see the most spectacular villages, to a lavender field (oh, the photos I took!!!), and to a light show of Monet and Rousseau inside an old limestone quarry. All of these things were seamlessly coordinated by Alexia at French Touch Travel.

Without a doubt, the highlight of the trip was having a ride in a hot air balloon to watch the sunrise over the Provençal countryside! I will cherish that day for the rest of my life.

Our hotels were fantastic, as were the restaurants, many of which were recommended by Alexia. We always had assistance available when we needed it via the agency’s app. Alexia kept us informed each day as to arrangements, including flight delays or changes, who would be driving us, and providing online tickets to our planned events. There was a contact person available to help us 24-hours a day online.

Five stars do not seem adequate to describe what was the very best vacation ever.
Thank you, Alexia (and all our guides, drivers, chefs, and balloons pilots.). This was the BEST!

Holly W.
Lexington, SC

1 July 2025
Unprompted review
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Reply from French Touch Travel

Dear Holly,

Thank you for such a heartfelt review. Alexia truly enjoyed working with you and is so pleased to hear the trip turned out exactly as you had envisioned.
We’re glad you felt supported every step of the way and that the experience was so special for your family. It’s wonderful to know the memories you made will stay with you for years to come; that’s exactly what we hope to create.
We’d be honoured to help plan your next adventure whenever the time is right.

Warm regards,
The French Touch Travel Team

Rated 5 out of 5 stars

With You Every Step Of The Way

French Touch Travel, particularly Tenley and Alexia, helped us to experience a trip of a lifetime. We worked with FTT to design the perfect tour of Switzerland and France for us that included once in a lifetime experiences like the women’s Euro championship, the Tour de France and being in Paris for Bastille Day. FTT painstakingly worked on details and kept us up to date on progress. During the trip, Alexia was there virtually to help with every issue and make arrangements for us like getting tickets to visit Notre Dame cathedral and help with restaurant reservations. No detail was too small. We have used many travel companies and French Touch Travel is right at the top.

19 July 2025
Unprompted review
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Reply from French Touch Travel

Dear John,

Thank you for your thoughtful review. Tenley and Alexia truly enjoyed working with you and are so pleased to hear the trip was everything you hoped for.
We’re glad you felt supported throughout, both during the planning and while you were travelling. It’s wonderful to know the details we worked on together helped make your journey so memorable.
We’d be delighted to help with your next adventure whenever the time is right.

Warm regards,
The French Touch Travel Team

Rated 5 out of 5 stars

Care-Free, Elegant Travel Adventures

We recently returned from an unforgettable family trip through Italy and France, expertly arranged by French Touch Travel, and we couldn’t be more pleased with the experience.

From the very beginning, the team demonstrated exceptional care and attention to detail. Keji took the time to truly understand our goals for the trip, crafting an itinerary that reflected our interests and expectations. Her thoughtful suggestions for accommodations and sites to visit were spot-on, balancing comfort, culture, and convenience.

Olivia was equally outstanding, handling the final arrangements and providing ongoing support throughout our journey. She clearly understood our family’s travel style and helped us experience the best of each destination. When we discovered new experiences we wanted to add mid-trip, Olivia was quick to assist, making seamless arrangements that enhanced our adventure.

We visited Rome, Florence, Venice, Paris, Bayeux, and Normandy, and every stop was enriched by the excellent tours French Touch Travel booked for us. The guides were knowledgeable, engaging, and passionate about their cities. We especially loved our guides in Paris, who led us through a gourmet food tour and provided insightful, memorable experiences at the Louvre and Versailles.

Overall, French Touch Travel delivered a personalized, stress-free, and enriching travel experience. Their friendly service, flexibility, and deep understanding of our needs made this trip truly special. We highly recommend them to anyone planning a European adventure!

23 June 2025
Unprompted review
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Reply from French Touch Travel

Dear Jeff,

We are so grateful for your lovely feedback and truly happy to know that your journey across Italy and France was everything you hoped for and more. It means the world to us that you felt supported, understood, and inspired throughout your trip. Keji and Olivia are especially touched by your words. Helping you experience each destination in such a personal way is exactly what we aim for.
Thank you for sharing your experience and recommending us, we can’t wait to help you plan the next chapter of your travels.

Best Regards,
The French Touch Travel Team

Rated 5 out of 5 stars

A Definite Recommendation!

Clement, Julie, and the French Touch Travel Staff,

I want to thank you for all of your assistance and guidance throughout my week-long stay in Paris. You and your staff made my stay stress-free and provided that extra layer of comfort and security--especially when I couldn't find my tour meeting place or the way back to the hotel! I really appreciate the patience and professionalism displayed by everyone during my stay in Paris.

I would recommend and already have, in fact, recommended French Touch Travel to others.

Best Regards,
Teresa Unseld

5 July 2025
Unprompted review
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Reply from French Touch Travel

Dear Teresa,

Thank you for your thoughtful message.
We’re so glad that we could help make your time in Paris as smooth and enjoyable as possible. Your comfort and peace of mind are always our priority, and we're delighted you felt that throughout your stay.
We truly appreciate you recommending us and look forward to helping you or your friends in the future.

Kind Regards,
The French Touch Travel Team

Rated 5 out of 5 stars

Top Notch

Every detail was considered and our trip was better than we had imagined. The transport, guides, experiences were all top notch. We are seniors and have traveled extensively, and this was one of the best trips of our lives.

22 May 2025
Unprompted review
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Reply from French Touch Travel

Dear Susan,

Thank you so much for your wonderful feedback.
We are delighted to hear that your trip exceeded your expectations and that every detail contributed to such a memorable experience.
It was truly a pleasure to assist you, and we sincerely hope to work with you again on another journey.

Warm Regards,
The French Touch Travel Team

Rated 5 out of 5 stars

London-Paris 2025 French Travel provided a seamless…

French Travel provided a seamless experience incorporating all that we asked and more. Everything from accommodations convenient to all points of interest, skip-the-line tickets, private transfers, and 24 hour availability made for a stress free vacation.

15 June 2025
Unprompted review
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Reply from French Touch Travel

Dear Karen,

Thank you for your thoughtful review.
We’re happy to hear your trip from London to Paris was easy and stress-free. Making sure every detail is taken care of so you can enjoy the moment is what we strive for. It means a lot to know you felt well supported along the way.
We look forward to helping with your next adventure.

Kind Regards,
The French Touch Travel Team

Rated 5 out of 5 stars

Exceptional Trip!

From the moment we reached out to French Touch Travel and started working with Olivia, the entire experience, from planning to our fantastic France trip, was exceptional! We visited Paris, Bayeux, Annecy, Lyon, and Nice over three and a half weeks. The drivers, tour guides, hotels, etc. were amazing! Their electronic app made it so easy to know what our plans were for the day, including maps so we could walk around each city and not get lost! On the app we could text questions or make a last minute change to our itinerary and Olivia and the team immediately responded and updated our itinerary. We didn’t have to worry about a thing! We highly recommend French Touch Travel!

22 May 2025
Unprompted review
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Reply from French Touch Travel

Dear Joan,

Thank you for your fantastic review!
We’re thrilled to hear that your trip across France—from Paris to Nice—was exceptional. Olivia and the team are delighted that the planning, guides, drivers, and accommodations all met your expectations. It’s great to know the app made your travels smoother and that we could assist you promptly with any changes.
Your recommendation means a lot to us, and we look forward to helping you plan your next unforgettable journey.

Best Regards,
The French Touch Travel Team

Rated 5 out of 5 stars

A trip of a lifetime

Our trip was so special. We went to the places of great artists and art. French Touch Travel, with our input, put together a wonderful experience for us. Guides were knowledgeable, helpful, accommodating and on-time.

17 May 2025
Unprompted review
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Reply from French Touch Travel

Dear Michael,

Thank you for your thoughtful review.
We’re delighted that your trip turned out to be such a memorable experience. It was a pleasure incorporating your interests into the itinerary and ensuring everything flowed smoothly. We’re also glad the guides’ knowledge and attentiveness enhanced your journey.
We look forward to helping you plan your next adventure.

Best Regards,
The French Touch Travel Team

Rated 5 out of 5 stars

Best of Best

We have used multiple travel agents (sourced by Zicasso Global Travel) over the last few years and Olivia (and team) at French Touch Travel is by far the best. Truly white glove planning and service during the trip. I highly recommend using FTT to plan your next trip. It was nice to have a combination of email back and forth and live/virtual meetings during the planning process. She had someone "on call" 24/7 during the trip - even on weekends. We did have occassion during the trip to contact them and each time we got an informed response from someone familiar with our exact itinerary within minutes. The top notch service allowed us to fully enjoy every moment of travel.

9 May 2025
Unprompted review
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Reply from French Touch Travel

Dear LeAnn,

Thank you for your wonderful feedback.
We’re honored to be recognized as your top travel partner among many, and we’re thrilled that Olivia and the team could provide the white-glove service you deserve. It’s important to us that our clients feel fully supported both during the planning process and throughout their journey.
Knowing that our availability and personalized attention helped you enjoy every moment means a great deal. We truly appreciate your recommendation and look forward to planning your next unforgettable trip.

Warm Regards,
The French Touch Travel Team

Rated 5 out of 5 stars

Excellent Travel Service

We had great assistance in planning our fabulous anniversary trip with French Touch. French Touch also stayed in contact with us throughout our trip in country - and was available to us at all times. We highly recommend French Touch.

29 May 2025
Unprompted review
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Reply from French Touch Travel

Dear Ingrid,

Thank you for sharing your experience.
We’re thrilled that our planning made your anniversary trip so memorable. From the first steps of designing your itinerary to the details along the way, we aim to create journeys that truly reflect our clients’ wishes.
It means a lot to us that you felt supported throughout the process. We look forward to the opportunity to plan another unforgettable trip for you.

Kind Regards,
The French Touch Travel Team

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