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Free the Sheep Reviews 204

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 197 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, describing them as soft, comfortable, and well-made, often exceeding expectations. Many find the items perfect for their needs, providing warmth, comfort, and even helping with anxiety. The overall user experience, from product fit to the feel of the material, is highly regarded by consumers. However, some people were dissatisfied with the delivery service and order fulfillment, experiencing significant delays and a lack of communication regarding shipping updates. A few other people also felt that some items were a touch small or had issues with specific design elements like a small neck hole or an unnecessary tag.

What people talk about most

Product

Customers had positive experiences with product, often describing it as comfortable, warm, and high-quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the exceptional softness, comfort,... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast delivery and... See more

Order

Consumers find order to be ambiguous, with many reporting significant delays and issues with receiving their... See more

User experience

Customers consistently note positive experiences with user experience, finding the product comfortable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As someone who has recently had a superpubic tube installed (direct to bladder) I'm essentially living in this thing for the next 4 months while I recover. It's really perfect for my situation, and I'... See more

Company replied

Rated 4 out of 5 stars

I canceled my order before they sent me the tracking number, since the delivery time would be a bit too long for what I needed. The first reply was “we can’t because your order is already in the que... See more

Rated 5 out of 5 stars

I recieved my package missing an item, but they took care of it right away, very helpful nd friendly staff, nd the quality is top notch! If youre hesitant on ur purchase i can vouch as a non bias cons... See more

Company replied

Rated 5 out of 5 stars

In an attempt to reduce the constant headaches and worries of the future that I have been experiencing lately (and also because I'm a Star Wars fan), I came across Free the Sheep in my news feed and... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.


Contact info

3.9

Great

TrustScore 4 out of 5

204 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 3 out of 5 stars

Shipping took longer and there were no…

Shipping took longer and there were no updates . I had ordered some ponchos from Ecuador (south america) a day after I ordered from California. The ponchos arrived a good 2 or 3 days before I finally got an update on the eden hoodie. The hoodie itself feels nice and soft , has that factory smell which is normal . My biggest gripe is the unnecessary leather tag they sew onto the hood .. just why ? It looks so goofy and out of place. I just unstitched it off but ended up pulling a few strands from the hood itself. All this is avoidable if there's an option to not have it there in the first place

12 April 2026
Rated 1 out of 5 stars

Delivery issues. No answers.

Delivery costs exhorbitant. I asked to cancel the order and got no answer. No reimbursement. Delivery seems to be on the way, but there's no tracking, and it's been two weeks. Terrible.

12 April 2026
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Reply from Free the Sheep

Hi Alexandre,
We’re sorry for the inconvenience. Upon checking, your order got shipped before we could cancel it.
If you need any further assistance, please feel free to email us and we’ll be happy to help.

Rated 5 out of 5 stars

The Perfect Wearable Blanket Cloak

Wow it arrived so fast!! And my Eden Hoodie (big cozy wearable blanket cloak snuggle fest) is perfect. It is the most gorgeous blue color and the fit is perfect. I wasn't sure if the weighted part would be as nice when just walking around, but nope, it's not a problem. It keeps it from going places you don't want it to actually. And when you sit or lay down, it drapes over you so wonderfully and you can easily retreat under it with only your head poking out if you want. And so soft...I am a happy happy happy, and warm, delighted customer.

9 April 2026
Rated 5 out of 5 stars

Versatile and comfortable.

Repeat purchaser. My Aether Hoodies and Sweatpants are an exact color match to my Eden Hoodies. I wear the Eden Hoodie over them for added warmth and comfort, or separately. Well crafted, great quality. Unique. Highly recommend.

20 April 2026
Rated 5 out of 5 stars

The hoodie is so soft and comforting to…

The hoodie is so soft and comforting to wear. I initially ordered based on my height, received it and immediately wished I had gotten a larger one. The company was super easy to work with to exchange the item. I will definitely order more in the future.

10 April 2026
Rated 4 out of 5 stars

Love the product

Love the product. Had some issues due to late response from their customer support team. Double check that your shipping info is right everyone!

31 March 2026
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Reply from Free the Sheep

We're glad you love the product! We apologize for the slow response from our support team. We appreciate your feedback and the reminder to double-check shipping information.

Rated 3 out of 5 stars

Loose stitching

I just opened it and there’s 2 spots that have loose stitching.

14 April 2026
Free the Sheep logo

Reply from Free the Sheep

We appreciate your feedback and we're sorry to hear about the loose stitching. We will look into this to ensure better quality.

Rated 5 out of 5 stars

Love the Sheep

The quality of the clothing and blanket are great!👍Also love that they ship quickly. 😄Definitely will be back!

14 April 2026
Rated 5 out of 5 stars

Great products

Great products, very comfortable. Really enjoy the Eden hoodie! Aether hoodie is great, Skywalker socks are amazing!

1 February 2026
Rated 5 out of 5 stars

I bought the lavender hoodie as a…

I bought the lavender hoodie as a birthday gift for my boss. She said she didn’t want any gifts, but she really liked it.

She’s always working hard from home, so this is one of the best gifts I could give her.

31 March 2026

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