Freestylelibre Reviews 88

Really bad , I bought the sensor . They told me my phone was compatible with the app . Well it’s wasn’t , I could not connect my sensor with the app therefore I wasted 70 euros . I called 4 different times to ask for a refund and they told me that they won’t refund me, thats it’s not their fault … well yes it is their fault sonce they told me my iPhone was compatible with their sensor before buying it , TERRIBLE CUSTOMER SERVICE

Struggle to get the sensors on the NHS but do find them useful when travelling. Paid £50 and fell off after 5 days not what i was expecting. Now back to finger prick testing. The app doesnt allow for reporting of faulty devices unless you are based in the US. Pretty useless all round.

Me he comprado un tcl40se, con NFC y SO android 13. He intentado utilizar el sensor Freestyle de Abbott con este terminal y genera error. Les he solicitado resolución de la incidencia y me indican que no es compatible. La lista que tienen de compatibilidades está obsoleta, y con muy pocos terminales del mercado. El servicio de atención al cliente de TCL me indica que han contactado con Abbott y les han comunicado que no es compatible con Android 13.
Es un sistema de salud, y no son capaces de crear una APP que funcione con cualquier teléfono que tenga NFC. Acaso las app más comunes se crean para unos teléfonos y no para otros?
Precisamente no son baratos, cuando acabará su monopolio y alguien creará un sistema mejor y más eficiente?

The sensor itself works fine, but reaching customer service is not easy and becomes impossible when traveling even within Europe. The Hotline is not callable from another European country, emails are ignored. Tried calling the Abott hotline within the country I am but they can not do anything! In my case the sensor came off, you can not scan a new sensor without customer support resetting the app. Since 4 days I'm pretty much an unmanaged Diabetic cause the support refuses to reset the app when my wife even called in! This is DANGEROUS and UNACCEPTABLE