FREESKY eBike Reviews 426

Horlan assisted me with excellent customer service and detailed answers to all my questions.

Great company that builds a quality bike we really enjoy them our family has 6 bikes currently from Freesky. Whenever we need somthing there customer service has top notch I highly recommend Freesky

This is the first freesky bike I have had its the eurostar pro and I must say it's a very nice bike, the torque while peddling is amazing and there is nothing freesky won't do if you need help. I have done nearly 300 miles since January going to work and back and I have the speed unlocked and peddle assist 3 so I'm peddling at 23 miles an hour (I shouldn't but I do), the price is very good and I went for the dark green and it looks nice and everything is so easy to use on the controls side of it so buy one and you won't be sorry.

Had my warrior over a year now,did lots of research and from many questions asked and swiftly and expertly answered decided to place the order which was very swiftly delivered. done many many miles on this bike including rough terrain and it’s not missed a beat,being an engineer I also note the build quality and finish is superb,the bike and purchase including after sales is second to none-if you are unsure about these bikes -don’t be they really are superb you will not be disappointed!definately one of my best purchases!

I purchased a Freesky Swifthorse ebike and had a question about the nfc card. I emailed customer support and received the reply same day from Jensen. Solved my problem. Thanks

I have had my Alaska Pro M-520 for just over a week now and it’s been fantastic!
I’ve used it to commute to work all week on one charge covering just under 50 miles which cost me around 35p, where and how could you get cheaper transport?
It’s great to ride and has so much power, the little added touches such as auto headlights along with brake lights and even sequential indicators on the rear give the bike a quality feel. The cruise control on the throttle makes maintaining a comfortable constant speed effortless, who knew a bicycle could have cruise control?!
I’m so happy with the bike I feel it has given me my independence back as well as the confidence to ride on the road without being fearful as I know I have to power to get out of any situation I may find myself in.
Overall I would definitely recommend this bike to someone looking for an electric bike, you won’t be disappointed.

Fantastic service
Bike is great comfortable & smooth riding position well worth it best bike I’ve had 👍

I bought a Warrior Pro M-350 a year ago and use it to commute back and forth to work 4 days a week from April until late October. Have had zero issues with the bike mechanically and bike still feels like the first ride. I put 46km in all kinds of weather ( Edmonton) every work day, and I cannot say enough about the build quality of this bike. I am so glad I stumbled across the Freesky videos when I did!

Bought my swift horse pro last year. After a full year and many rides I’d say this e-bike had exceeded my expectations. From comfort to enjoyment, it’s a 5 star experience. Customer service is exceptional, answering any questions I had and providing help. I’d recommend anyone looking for a reliable e-bike to give freesky a go, you won’t be disappointed!

I purchased the wildcat, this by far is the favorite of several fat tire e-bikes I’ve owned! The rear shocks is a nice feature and makes the ride comfortable no matter street or trail.
Additionally, since I ride in traffic the turn signals and brake lights have also been a nice addition over previous bikes.
Very dependable for my daily ride to and from work as well as riding in the Arizona desert trails or trail making!

Great service , quick replies , diligent in resolving questions or concerns . Fast shipping . Thank you

My powerhouse ranger m-540,is fantastic, great to ride very comfortable ,very quick with brilliant battery range ,I go off road riding even though it’s a bit heavy doesn’t feel heavy round the dirt tracks ,love the metallic green colour ,customer service excellent I had concerns about the legality of y he bike but they put my mind at ease ,thanks very much FREESKY ,highly recommend them.

Hey. I must say the service has been stellar. My Warrior Pro is an amazing bike. It turns heads everywhere I go. My buddies are jealous. It is super smooth and rips. I have not put it through its paces with the two wheel drive but I am not sure I will need it. The bike is a beast and it stands out from the rest. The service has been amazing as I have changed shipping locations and they delt with the issues without a hiccup.
The craftsmanship is flawless and the new version comes with a rack and a rear light with turn signals. I would recommend this bike to anyone who has a need to push the limits off the pavement. It is heavy but all e bikes are.
The scan card system is great for security with a code backup. I feel it is not something that anyone would want to steal as it would be useless without the security card and the code. I love it and would recommend this company and the Warrior Pro to anyone who has some weight to them as this bike is made for us heavier folk.
Oh and Jensen. If you have not heard about him. He is a very attentive customer service rep and made all the difference when making the purchase. This product sells out fast and I had to wait for a few weeks but it was well wort it. Five Starts from this guy.

Two of the kickstand bolts had vibrated loose and fell off. Customer service was responsive to my parts requests and did not charge for the parts. Thank you Freesky for a good experience. Todd

Well I definitely made a friend along the way. I've been working with Jacob for a while now because of a twist throttle issue. What great line of communication he had with me especially being over halfway around the world. I was a bit frustrated but never stressed because I knew that we would figure this out and he had my back all the way through, which he did. This bike is the best bike out there for the money bar none. Thank you so much Jacob you are the man!

Ordered the Swift Horse Pro Ebike as an early Christmas gift for myself, and I am very pleased with my purchase. The bike arrived quickly and was easy to assemble. I have been riding the bike every weekend for the past few months, and I can say it is fun to ride, comfortable, has plenty of range for long rides, and is also very fast. I reached out to support about 4 weeks after my purchase with some questions, and they were courteous and quickly addressed my concerns (Carl was great). I would highly recommend Freesky Ebikes to anyone in the market for an electric bicycle.

I bought the wild cat in November. Love the bike. I've put 600 miles on it now,no problems.

Fantastic customer service great quality bike so far super happy with my purchase and hope to get thousands of miles of enjoyment thanks freesky

I’m now in my mid 60’s and am a big guy at 6’4” and 18 stone but I am still pretty fit and have cycled all my life. I have toured the highlands on cycle trips and want to continue riding, but with a little less effort. My friend recently bought a similar bike for £3k but it has less power and much less range than the FREESKY RANGER which was virtually a third of the cost at £1199. I thought I’d struggle to find a good bike at a reasonable price because of my size and ALL bike shops I enquired with wanted too much money, This bike seemed too good to be true but I ordered it anyway.
PACKAGING:- A big heavy box arrived and it really needs two people to unpack but I managed on my own in 30 minutes. It took a further 40 minutes to assemble ( you require to remove the brake lever to fit the horn/ throttle unit) All tools and a manual are provided. Unfortunately my controller unit had come apart in transit so I emailed seller who apologised and posted a replacement immediately.
PERFORMANCE:- I was concerned my size would reduce enjoyment but not at all… it is superb. Five PAS settings and 7 manual gears are all you need and you quickly find a setting to suit you. Steep up hills become downhills, it is brilliant, UK road legal PSA speed is 25km/h but one switch on the control pad can override that, so you can really power the bike ( in a safe environment ) Lights come on automatically and the indicators are very useful for safety.
Everything is so easy to operate and I would be confident of going on a 100km PAS run without exhausting the battery. (If I were only 12 stone) However I do appreciate that I won't achieve that but I did achieve 60 km before the battery level dropped to one bar. This machine is heavy if you push it in and out of a shed but there is a push mode button to assist and a very sturdy stand.
I have already taken it onto mud, snow and ice and quickly realised how stable this bike is. I have fallen off my old bike several times due to ice but I felt really safe on this.
Note:- If you run constantly on TWO motor mode and unrestricted speed control, you will probably lose half your range capability but single motor is more than enough for most runs.
CHARGING:- It comes with a charger and I reckon 6 -8 hours from 0 to full charge. The display clearly shows charge and power status along with speed and distance. I HAVE REACHED 60 km/h on a safe road descent and climbed steep hills easily without battery suddenly depleting, which was a potential fear. I purchased a battery storage bag for safety issues as I store the bike in a large shed. (That's just me being cautious). I also purchased a battery cover for when in use. I did get a rear wheel puncture whilst unavoidably travelling through a freshly cut section of really thick Hawthorn bushes. However, I managed to change the tube quite quickly. (There is one cable to disconnect and a few cable ties to cut before removing the wheel but the Fat tyres can be removed and replaced easily without tyre levers)
There is nothing else to say about this wonderful bike other than it has given me a new lease of life for fitness. You can give yourself a really good workout and rest when you want. You can go much further than you might have done previously, I laugh at steep hills now!!
CUSTOMER SERVICE:- Immediate and excellent response to my issue. I can’t praise the seller high enough,
If you are thinking about going to a cycle shop for an E-bike… I would advise, for price and quality
SIMPLY BUY THIS !
Paul Greig.

We’re thrilled with the Freesky Wildcat e‑bike we bought for our daughter. It’s powerful, smooth, and well‑built, with great battery life and a comfortable ride. She loves it, and it’s been an excellent value and a fantastic purchase overall.