FreePrints Photobooks Reviews 

8,609
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 8,347 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, including photo prints and books, highlighting their clarity and professional presentation. Many find the creation and editing process very easy and quick, appreciating the wide range of layout choices. Reviewers also frequently mention the speedy and reliable delivery, often receiving orders promptly. However, some people mentioned delivery issues, reporting orders arriving late or not at all, and occasionally receiving empty packages. A few customers also noted product inconsistencies, such as blurry pictures, incorrect content, or books with blank pages or unexpected covers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality of photo books,... See more

Quality

People report positive experiences with quality, consistently praising the excellent print quality, clarity,... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of use for... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and speedy delivery of... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering various items like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The app is so easy to use. Everything is thought of from background themes and font design and size. The photos are printed to an excellent standard. I also benefit from a free photo booklet each mont... See more

Rated 5 out of 5 stars

Such a lovely way to capture memories made with my family. Adding my favourite photos to a cute little book to carry round with me and share with family and friends, is so much better than having to g... See more

Rated 5 out of 5 stars

It was my dads 84 birthday- he has everything he needs and always says he doesn’t want anything. I thought I wonder if he’d like a photobook. I selected a mixture of photos from my phone of his grea... See more

Rated 5 out of 5 stars

For each family occasion, weddings, holidays etc I make a photo book to mark our memories. It is a lovely way to select all your special memory pictures, adding wording, borders etc to display them a... See more


Company details

  1. Photo Printing Service
  2. Photo Lab
  3. Photography Service

About FreePrints Photobooks

Written by the company

Get a free 7x5" or 6x6" photo book every month with FreePrints Photobooks! Just pay delivery.

With FreePrints Photobooks you can capture all your favourite memories in a beautiful photo book - perfect for sharing with your loved ones.

Everyone loves photo books, but making them has always been cumbersome, time-consuming and costly. The FreePrints Photobooks app changes all that with the fastest, easiest way to create beautiful photo books—right on your iPhone, iPad or Android device.

All of our books feature premium papers, vivid colour & long-lasting laminate covers.

Our turnaround is quick - have your book in your hands in just days.

What’s more, there’s no subscriptions and no commitments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.7

All reviews

(8,609)

8,516 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality memories

A book a month from all my favourite life events, for a lot less money than it would cost elsewhere. Whats not to love. These books are great quality, kids have memory books and delivery, very quick.

28 June 2026
Rated 5 out of 5 stars

Freeprints

We have been ordering Photobooks and other products with FreePrints for a number of years. We wouldn’t use any other option. The range of customisation is excellent and the books always look and feel great. Also, the quality of the Photobooks is obvious when they arrive, with sturdy spines and quality paper. Highly recommended.

29 June 2026
Rated 1 out of 5 stars

I still have not received the book

I still have not received the book
I’m not sure where it has gone to
Can you look into this for me please

22 June 2026
FreePrints Photobooks logo

Reply from FreePrints Photobooks

Hello Tammy, we're very sorry  for the delay and frustration with your order. While we can see that you were assisted with one of our support, we sincerely apologize for all the inconvenience this has caused. Please rest assured that we are working closely with our partnered carrier to ensure all orders are delivered as quickly as possible. For any further questions or concerns, we kindly ask to please contact us at pbsupportUK@freeprintsapp.com, and our team will be happy to assist. We truly appreciate your patience.

Rated 5 out of 5 stars

Perfect

Greta quality high spec stuff not even ripped off at postage ! So genuine company! I’ve upgraded a few time to the larger picture and stuff all have been amazing

12 April 2026
Rated 5 out of 5 stars

Ease of use for the app

Ease of use for the app. No confusing instructions just clear progression through the various stages. Opportunity to review and edit. End result was well presented, and of good quality

29 June 2026
Rated 5 out of 5 stars

Very good quality photobook

I do a photobook every year with this company and find it very easy to do. Love the ability to caption the photos. Printing and delivery is very quick and efficient and the quality is excellent. Very good value and love having the year’s highlights in an easy to view book format rather than stuck on a phone. Can recommend.

28 June 2026
Rated 5 out of 5 stars

Loving my phonebooks

Have started deleting photos from my phone and putting them all in photo books instead. It's so lovely to have hard copies of them and they're great quality - I particularly love the hardback ones.

28 June 2026

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