This is an amazing sup. For its money, it delivers good quality and a lot of functions! Windsurfing-compatible! Has two fins (one dagger fin in the center for learning). Light, inflatable, self-contai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company doesn’t stand by its policies of return and satisfaction with the product. The product quality is not as advertise. While the board is a typical vinyl, the pad has a really rough texture... See more
I love the FreeinSUP products! I own 2 all around SUPs and paddle almost everyday. After ordering my second board, my pup had a flare up of her liver issues and in anticipation of more med (more $),... See more
I just had the best customer service experience from freein sup. I bought our SUP 2 years ago from Amazon UK. Unfortunately a few weeks ago, the detachable fin was lost. I contacted freein through... See more
Company details
Written by the company
Freein is all about Inflatable stand up paddle board and SUP accessories. We offer high quality all-around paddle board, kids paddle board, stand up kayak, floating exercise mat and others. Find the best paddle boards here and have fun with water sport!
Contact info
United States
- info@freeinsup.com
- freeinsup.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love it what I purchased great paddle…
I love it what I purchased great paddle board for the whole family.it’s durable I used it 7 times and 6 hours each day . I haven’t yet had a no problem .its fun we even go scuba diving with it . I really recommend it .
I’ve had a paddleboard from FreeinSup…
I’ve had a paddleboard from FreeinSup for 4 years and the only thing that broke was the fin through my own negligence. I’ve recommended this company to all my friends and will definitely continue to do so!
Great for big people
I have giant adult sons - 6’6” lineman types. One of them can get on with a regular size person with no problem. It’s super stable and easy to control. They have truly enjoyed it. We haven’t seen how many we can get on it yet but I’m sure we’ll have fun trying.
Long lasting, kind employees and a super fun ride every time!!
I love the FreeinSUP products! I own 2 all around SUPs and paddle almost everyday. After ordering my second board, my pup had a flare up of her liver issues and in anticipation of more med (more $), I requested to cancel my order knowing it was a long shot… and these awesome folks honored my request AND responded with a heart felt email.
Packaging is well thought out, shipping was fast and this product is amazing especially for the cost!
Finally found the kayak for me.
The inflatable kayak that I purchased is awesome. The ordering process was very simple.
I needed a fin for my paddleboard
I needed a fin for my paddleboard. It was easy to order it on the website. Amazing service - I received my fin just a few days later. So pleased!
I ordered a new fin and was sent the…
I ordered a new fin and was sent the wrong one. As soon as I messaged customer service they got back to me right away apologizing and sent me the right one. Very pleased 😀
They sent the wrong item but they did…
They sent the wrong item but they did correct that mistake quickly and painlessly.
Important accessory
Easy to find on site. Reasonable price and free shipping. If you are going to use an air pump this is essential. Worth the money. Hooked up to mini air compressor and inflated in no time.
Great customer service and love my kayak.
I wish all companies offered the kind of customer service as I've received from FreeinSUP company. My order was shipped and arrived promptly. I contacted them about a missing piece and they asked appropriate questions to make sure they got the issue handled promptly and properly. I have used my Freein Explorer Kayak three times and look forward to the next time.
Freein SUP company rocks
Freein SUP company rocks! Our family purchased a Freein iSUP 3 years ago and the board is fantastic, well made and worth every penny! We had a couple of questions for the company, and very quickly they responded with solutions. Thankyou Freein!
I loved my Freein SUP so much I…
I loved my Freein SUP so much I purchased a second one. I thought I had lost a part and the customer service support was excellent. Great product, great company, great employees!
Good fin and good service, but a bit expensive
Good replacement fin and they are quick to respond whenever I have questions! Super helpful.
My only issue is how expensive these replacement fins are.
Amazing and thought-through product
This is an amazing sup. For its money, it delivers good quality and a lot of functions! Windsurfing-compatible! Has two fins (one dagger fin in the center for learning). Light, inflatable, self-contained for travel, thought through in terms of features (non-slippery surfaces, GoPro mount, straps for your sack etc). Highly recommend, my whole family enjoys it, including kids!
Board is exactly what I was looking…
Board is exactly what I was looking for, sturdy, balanced and versatile!
Great product
Great product, like or better then the originals ...and really fast shipping!
Thanks!!!
Thank you FreeinSUP!!!
I recently ordered an inflatable kayak/SUP from FreeinSUP.com and I've had a really good experience purchasing from them. The customer service has been excellent as they are responsive and very accommodating. I used my new kayak/SUP for the first time today and it was even better than I was expecting. It's lightweight but stable and it glides through the water beautifully. Also, it was easy to inflate and attach the fins. The price was right and I couldn't be more pleased. Thank you FreeinSUP!
Thanks you Free In For creating THE Super Sup
Thanks you Free In For creating something the the who crew can enjoy. It's eye catching and functional...the super sup my kids call it. The Megaladon! Sincerely though Ive had you inflatable sups for over 5 years now and wont look anywhere else but Free In. Thanks for your kindness and fast response to our costumer service request!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








