It’s a bit hard to understand the data that is displayed in the portfolio tab. The cash table that shows how much cash you have in Eur and USD, how much you can invest and take out - i don't understan... See more
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Your portal is easy to use and information is displayed clearly. It is far easier to invest than any Italian bank that I use, so I rely more and more on Freedom24 also it is cheaper to compare with my... See more
Company replied
Very good platform and overall experience!!!The only thing I hope to be able to do in the future is to buy part of an etf!!!
Company replied
Nice EU broker with some unique features. Wide range of stocks, options and bonds in small lots. Low and transparent trading fees. Local office in Sofia and support in Bulgarian language is also an ad... See more
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Company details
- Investment Company
- Finance Broker
- Financial Institution
- Investment Service
- Non-Bank Financial Service
- Stock Broker
About Freedom24 by Freedom Finance Europe
Written by the company
What is Freedom Finance Europe?
We are an international online stockbroker Freedom Finance Europe Ltd, known under the Freedom24 brand. We provide clients from the European Union with everything they need for successful investments — direct access to the world's largest stock exchanges, professional securities analytics, convenient trading applications and responsive customer support in your language.
European part of global business
Freedom Finance Europe is a subsidiary of the international investment group Freedom Holding Corp headquartered in Kazakhstan and USA. The holding's shares are traded on the Nasdaq stock exchange, and its activities are regulated by the US Securities and Exchange Commission (SEC).
Around the Globe
Official representative offices and agents of the company are located in Germany, Netherlands, Belgium, Austria, Italy, France, Spain, Greece, Poland, Bulgaria and Cyprus. We are trusted by hundreds of thousands of clients from EU countries and beyond, who make daily transactions with securities.
Contact info
Christaki Kranou 20, C Tower, 5th Floor, Germasogeia, 4041, Limassol, Cyprus
- +35725257785
- info@freedomfinance.eu
- freedom24.com
4.1
Great
1K reviews
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23 days still waiting for the funds to appear
Still waiting for 23 days now for the funds I sent through bank transfer, to show up into my account. The answer of their representatives on repeat is "we are waiting for the relevant department to reply ". Are they using my money in the meantime? Has anyone had a similar experience?
11.8.25 update
Funds finally returned into my account, minus 65 euros for various bank transfers... Deutsche Bank was the intermediary bank that rejected the transaction due to regulatory reasons (possible explanation as per my bank: Kazakhstan which is the recipient country is suspicious for money laundering and Deutsche Bank rejected the transfer). 1 month and 65 euros lost, cause Freedom24 does not inform properly its customers not to use their Kazakhstan account...I do not think I will try any other account of Freedom24 after this.
23 July 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear client,
We are really sorry for the delay you have experienced.
If possible, please share you brokerage account ID as requested, in order to investigate further the case.
Please be informed that Freedom24 is a strictly regulated firm.
We encourage you to read the relevant documentation in the link to below to realize the transparency of all transactions:
https://freedom24.com/documents
We remain at your disposal.
Best regards,
Freedom24 team
Fast, efficient, ready to respond and solve problems!! Congrats!
Fast, efficient, on the spot answers! Great overall support!
11 July 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
The best team very helpfull
18 June 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Absurd
1. The fees of this broken is absurd. I dont know any broker that takes such a high fees for depositing and withdraw.
2. The website is superunsafe, it was shuted down with no explanation for 1week, they where trying to say that it was maitenance job and it will be reopened in a few days. But it didint. It lasted for one week. In reality we all understand that that kind of jobs are planed and last not for a week. My guess is that webiste was hacked with all the personal data of people.
3. The support responses are very slow.
4. They locked the account or something, so you cant transfer your money to d account from trading account, cant exchange from dollar to euro. After asking what was the reasson the question was unresponded for few days. But money was needed now.
5 Final REASON TO LEAVE PLATFORM IS YOU CANT WITHDRAW UR MONEY, AVOID AT ANY COST THIS PLATFORM
Best decision is to take your money out to any more safe platform to save ur data and trade with much lower fees plus to have support 24/7.
7 June 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear client,
We appreciate you sharing your experience. We're sorry to hear about the high fees, website downtime and issues withdrawing funds. We take your concerns seriously and will investigate these issues thoroughly to improve our services and security.
Please be informed that our Support department replies usually within 20 minutes during business days and hours.
As regards our company's transparency we strongly recommend you to read carefully the Regulatory framework that we comply with. You can visit the link below for more details: https://freedom24.com/documents
We remain at your disposal for anything further needed.
Best regards,
Freedom24 team
The customer service was eager to…
The customer service was eager to support me for every Issue i had. The app is very friendly-user
4 June 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
I am really disappointed by the…
I am really disappointed by the platform's behavior in paying dividends. It pays them but all with delay, which I imagine is a scam that they are being used in the meantime for the same purposes, which really scares me and I am thinking of withdrawing from this possible fraud soon.
22 May 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear Nikolaos,
We really understand the disappointment of dividend payments delay, however, they can occur due to multiple factors that are not under our control.
As regards the transparency of any transactions, we strongly recommend you to read carefully all the Regulatory framework that we comply with. You can find relevant information in the link below:
https://freedomfinance.eu/documents
If you need any further assistance or any clarifications, do not hesitate to contact our Support department.
Best regards,
Freedom24 team
No spam, just real support
I just opened my Freedom24 account and immediately got a message in chat. Not an ad - just checking if everything worked fine. That kind of attention tells you you’re not just another number here.
12 October 2024
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Options made simple
I had some trouble at first with options. But my manager explained everything clearly. No pressure, no sales pitch — just real help. Now I’m testing strategies on my own and feeling confident. That kind of support makes a big difference 💪
4 June 2024
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Found Kazakhstan on the map
I've been with Freedom24 for about a year now. I found out I could trade on the Kazakhstan exchange — something you rarely see elsewhere. Great way to diversify beyond the typical EU and US markets. And it’s all on the same platform, which is super convenient.
20 May 2025
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
No need to be a big fish
Love that I can buy bonds in small chunks. Previously, I either had to team up with someone or miss the opportunity. This time, I just picked up $2K worth and slept fine. You don’t need to be a “big investor” to use solid tools.
7 May 2025
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Yep, the Greece office is real
The office in Greece actually works! I was nearby and decided to drop in. Got to speak with someone face to face, which was great. Honestly didn’t expect it to be a real, functioning office, not just for show.
12 April 2025
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
FREEDOM24, YES IT IS A GREAT PLATFORM
What can I say? Great professional company.
Low fees. Could be better, especially with lower values and small priced stocks. Never had an issue in 2,5 years. Whenever was a problem, it was immediately handled. Super helpfull stuff from my experience. The company is trustfully supervised. Also cash withdraw is super fast the recent month, but the 7 Euros fee could be percentaged by the value.
22 May 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
No customer support and fake answer
The companies customer support is so bad that I have not found another worst broker than this. No chat option, no call receiving, no email replies after another request. long delay to response while opening accounts.
Do not make fool to clients. my account is not verified yet,I cannot sign-up new account. Give time to customers not on reviews to maintain star. You will automatically get good reviews.
17 April 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear client,
Unfortunately we cannot reach your account by the account number you have provided.
However, we would like to inform you that all our clients can contact us via tickets, phone or chat.
The account opening process should take you no more than 5 minutes. If you face any difficulties, do not hesitate to contact us.
Our Support department is available from Monday to Friday, during working hours. Our response time is no longer than 20 mins.
Thank you very much.
Freedom24 team
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
D-Accounts Swap Program will be discontinued
Am 12. Mai bekam ich folgende Meldung "we would like to inform you that the D-Accounts Swap Program will be discontinued, effective 12 May 2025." Am nächsten Tag wurde mein Dollarguthaben in Euro umgetauscht. Das zu einem Zeitpunkt, wo der Dollar vermeintlich schwach ist. Danke für den Verlust.
13 May 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Sehr geehrter Kunde,
vielen Dank für Ihr Feedback!
Beim Übertrag der Guthaben vom D-Konto auf das Handelskonto wurde von unserer Seite keine Konvertierung vorgenommen und die US-Dollar stehen auf Ihrem Handelskonto weiterhin als solche zur Verfügung. Wenn Sie dazu Fragen haben, oder ein Problem aufgetreten ist, kontaktieren Sie bitte unser Kundenservice per Ticket - auf diese antworten wir zu üblichen Geschäftszeiten im Regelfall innerhalb von 20 Minuten - oder per Mail an clients@freedom24.com , wir sind bemüht, Sie bei allen Anliegen bestmöglich zu unterstützen.
Mit freundlichen Grüßen
Ihr Freedom24-Team
You need to spend some time to learn…
You need to spend some time to learn how to use it!
6 May 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Very bad experience, waste of money
They decided to remove long term deposits, and also d-accounts, which were the only reason why I had my money there.
They also have shady fees.
Only lost money since then.
12 May 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear Emmanuel,
As we informed you, the company has stopped all products based on swaps programs, that is, both the D account and the long-term placements but we still offer 1 million financial instruments and access to the world’s most important stock exchanges for those who want to continue their investing journey with us.
Regarding our fees, there is nothing shady about them. They are published openly in our web for everyone to see before they join us. Here is the link again for you to review all our fees. https://freedom24.com/anketa/price
Regarding your claim that you only lost money with us, we don’t intervene in the investment decisions of our clients so if you have made the wrong choice or have been affected by current market situation, we are not the ones to blame. We invite you to learn more about investing in our Freedom Academy.
Should you have any more questions or need any clarification, you are welcome to contact us through the app in menu and support.
Kind regards,
Freedom24 team
Support in tax issues
Very fast response and very reliable.
All the files I needed were on the platform ready. Very good guidance to find them
6 May 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Ignored for Over two Months – No Support for Tax Report Error
I've been trying to get support from Freedom24 for over two months now regarding an erroneous tax report that still hasn’t been corrected.
I initially contacted their support team via ticket, received only copy-paste replies like “we’re looking into it,” and was then told to email another email address — which was completely ignored.
I also contacted info(at)freedomfinance.eu, the same address their PR team keeps pointing people to in review responses — but that, too, went unanswered.
Since the company has failed to acknowledge or resolve the issue, I’ve now filed a complaint with BaFin.
If you expect reliable service or accountability, I’d strongly recommend looking elsewhere.
20 March 2025
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