FreeConvert.com Reviews 17,451

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the website easy to navigate and the service fast and efficient. Many highlight the product's quality and its ability to handle various conversions effectively, often exceeding expectations. People appreciate that the service is free for basic use and delivers on its promises. However, some people were dissatisfied with occasional issues like slow processing for larger files or the lack of information regarding compressed document size before download. A few users also reported instances of being redirected to other websites, and some experienced files getting stuck during upload or being empty after conversion.

What people talk about most

User experience

Consumers find the user experience to be positive. Many reviewers praise the ease of use, with comments like... See more

Product

Clients share positive opinions on the product, praising its effectiveness and ease of use. Many reviewers... See more

Website

Reviewers highlight positive aspects of the website, praising its user-friendly interface and extensive... See more

Service

Customers had positive experiences with the service, appreciating its speed, reliability, and free offerings.... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

FreeConvert.com helped me meet an almost impossible deadline. After trying all of its competitors who were not able to compress my big video fast enough, this one did. It's one of the best compressors... See more

Company replied

Rated 5 out of 5 stars

Really good website. I have never ever reviewed any company or site in trustpilot until now. I am reviewing them because they made really important and valuable tool free to use. On top of that, it... See more

Company replied

Rated 5 out of 5 stars

I have a DS-30 Olympus Digital Voice recorder that creates WMA files... When I want to play on my MacBook Air, I can use VLC. When I want to change the speed or play through an iOS device like an i... See more

Company replied

Rated 5 out of 5 stars

You did a great job converting a file that I urgently needed to convert from PDF to Word without paying a single penny. I would like to thank you for helping me when other websites insisted on immedia... See more

Company replied


Company details

  1. Software Company

Written by the company

Online file, unit, and time conversion SaaS application with a great API for businesses. We also provide world-class tools for compressing video, audio, image, and GIF files. Use the service for free up to 25 conversion minutes per day!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nice and great service

27 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 1 out of 5 stars

Remove your subscription because I’m…

Remove your subscription because I’m not upgrading because that's just wrong so i demand that you remove the subscription because nobody likes your subscription and no more upgrading

25 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Hello, we are sorry to hear about your negative experience. Can you please contact help@freeconvert.com with more info so that we can help you?

Specifically, to locate your payment, we would like to know one of the following:

i. The email you used to register on FreeConvert.com.

ii. The last 4 digits of your credit card or
Your PayPal email (if you paid via PayPal).

Thank you!

Rated 5 out of 5 stars

I had to convert an audio file from MP4a to MP3

I had to convert an audio file from MP4a to MP3 for an online song submission, and this site worked great! Super easy to use! And the quality was fine.

26 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 5 out of 5 stars

Fast and reliable

Fast, efficient and never fails. Totally reliable.

26 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 1 out of 5 stars

Subscription Based Converter.

I can't even convert 27 audio files without having to use a subscription. 0/10. Compression was decent at least.

26 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Hello!

FreeConvert offers 20 free conversion minutes per day. As a free user, each file can be processed for up to 5 minutes.

i. Audio, image, or document files: Convert up to 20 files per day.

ii. Video files: Convert 4 to 5 videos daily (up to 1GB per file, depending on input format and codecs).

If you need higher limits or faster processing, consider upgrading to a Pro plan to help support our server costs.

Let us know if you have any questions. Thank you! 😊

Rated 5 out of 5 stars

I needed to cover a sound file to OGG…

I needed to cover a sound file to OGG This app is good really good I give it a five stars

26 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 5 out of 5 stars

All features working as…

All features working as expected,,,Particularly enjoyed MP4 to MP3 converter

26 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 5 out of 5 stars

Amazing servis!

It is all working very fast and without troubles. Worthy. Thank you to the whole team for amazing work. I am definitely buying you coffee and donate. Admire you!

26 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 1 out of 5 stars

useless

I wanted to convert a PDF to mobi and it says rejected but I have the button to upgrade. This app is totally useless.

26 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Hello, we are sorry to hear about your negative experience. Can you please contact help@freeconvert.com with more info so that we can help you? Please be sure to describe your issue/error in as much detail as possible (steps to reproduce, screenshots, or any error messages are appreciated). Thank you!


Rated 5 out of 5 stars

This Website always works without fail

This Website always works without fail, great and easy to use.

26 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 5 out of 5 stars

Useful app

Wonderful app, works as expected, has different setting features and has a nice design!

25 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 5 out of 5 stars

Amazing converter

I convert long ass audio files (lectures from over 1h each) from M4A to MP3 and it works amazingly well! I didn't except such big files to be able to convert

25 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 5 out of 5 stars

I needed to show some Gifs for my…

I needed to show some Gifs for my classroom presentation, but It was almost very dificult to stop, resume and show them step-by-step them, so I decided to convert to MP4. This site is an EXCELLENT Tool!!!

25 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 5 out of 5 stars

Amazing

Amazing easy to use and doesn't mess with the quality

24 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 5 out of 5 stars

fast and easy

fast and easy

25 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 5 out of 5 stars

very useful and accommodating to use

very useful and accommodating to use, thank you for giving us this free tool.

25 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 1 out of 5 stars

got stuck at 42% never to move

got stuck at 42% never to move - no matter how many times I tried. Also the cookies ... seriously a million companies you have to manually turn off so your info isn't shared. Gave up and used another app.

25 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Hello, we are sorry to hear about your negative experience. Can you please contact help@freeconvert.com with more info so that we can help you? Please be sure to describe your issue/error in as much detail as possible (steps to reproduce, screenshots, or any error messages are appreciated). Thank you!

Rated 5 out of 5 stars

Best File Converter

This website is the best one-stop shop for all your file conversion needs. I've been using this site for years and I've never had a single issue. The process is always quick and easy, and gets me exactly what I need. So long as this site is running, it will continue to be my go-to.

24 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

Rated 5 out of 5 stars

The best online video compression utility

The best utility of its kind, because you can easily control the size of the finished mp4 file.

24 April 2025
Unprompted review
FreeConvert.com logo

Reply from FreeConvert.com

Thank you so much for your kind words! We are motivated to make this even better. Also, could you kindly share this with your friends and family? Have a wonderful day.

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