Service and delivery is 5 stars, the trail X hub we purchased is 4 stars because we felt it could have benefited by having tie down points on both sides of the waterproof cover, apart from that the hu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great prices,Great customer service,Great communication. Was very easy replacing a faulty leatherman and purchasing my daiwa saltist rod that arrived very quick and was packaged so to not be damage... See more
Great product selection at good prices. Fast delivery after ordering. Great customer service to confirm order and colours.
Without a doubt the best customer service I’ve ever received. I had an issue with a product. They provided me with a store credit for the full value of the product without hesitation. Fast shipping. E... See more
Company details
Written by the company
Freddys have the lowest pricing guaranteed on all fishing, camping, boating, spearfishing, 4WD and all other outdoor products. Free shipping and easy returns available. Buy now and pay later with AfterPay available in store or online. Freddys, Australia's greatest outdoor retailer.
Contact info
2/229 The Entrance Rd, 2250, Erina, Australia
- (02) 4367 5555
- support@freddys.com.au
- freddys.com.au
4.5
Excellent
750 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product I ordered was listed as…
The product I ordered was listed as available for purchase then a week later I was notified of a refund. One Xmas present less for my partner.
17 December 2022
Great quality and quick delivery
22 November 2022
Quick easy purchase and a great price
Quick easy purchase and a great price. Thank you.
17 November 2022
Great product at a competitive price…
Great product at a competitive price and fast delivery.
Love the service at Freddys.
23 November 2022
you are as slow as a wet week
you are as slow as a wet week , I was told at Broadmeadow shop , if you order it today (Thursday ) , you will have it Monday , yeah right .
Your far too slow .
17 November 2022
Great..
Great... a little slow of themark but got here very quickly after a phone call...cheers.
20 October 2022
Absolutely terrible communication,
12 November 2022
Easy order and prompt delivery
Easy order and prompt delivery
Not used the tent yet but do have the Oztrail 10P fast frame and it’s fantastic, so trust the smaller one is just as good
1 November 2022
Easy and hassle free!!
They had exactly what I was after at a very reasonable price.
The item was shipped within a day of ordering it. Great hassle free service!
17 October 2022
Poor delivery
The product is fine but the postage was excessive and delivery time woeful. I had returned from the trip I ordered it for, prior to receiving it. Will think again before using Freddy's. Lots of options out there.
31 October 2022
Quick delivery ..
6 September 2022
Is a great pot
Is a great pot, can not wait to use it, well worth the money and would bye from this company again , very good and quick delivery 🥰
1 October 2022
Great work!
Great work! General manager named JP. Was super kind and caring for the customers
25 September 2022
Unprompted review
Great service
Great service. One item ordered had sold out so Freddy's called and offered a number of replacement choices at no extra cost.
1 September 2022
did not receive all my order than was…
did not receive all my order than was phoned o n the day that it was being delivered to tell me half the order was missing
1 September 2022
The service was awesome at Freddys
The service was awesome at Freddys . Had no trouble ordering online and received the goods so promptly . Thank you so much
1 September 2022
Great service!!
1 September 2022
Got the best price and my item arrived…
Got the best price and my item arrived soon after. Thanks team at Freddy's.
13 August 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.