Bought budget VPS of theirs for personal purposes. 4€ for one based in Germany (I live in Poland soo that isn't an issue for me), 100GB of storage and like 4GB of RAM (if I remember correctly about t... See more
Company replied
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Review summary
Based on reviews, created with AI
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Based on these reviews
Fast server setup, easy to navigate panel, good connectivity/uptime. My 'enshrouded' server .json file was outdated though, so i had to rewrite that by myself.
Company replied
Company details
Written by the company
Web & Game Hosting Provider
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- +44 115 7940794
- admin@freakhosting.com
- freakhosting.com
4.1
Great
384 reviews
Replied to 95% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worth it!
Support Team was very fast to reply & Vlad Answered all my questions!!
16 April 2025
Unprompted review
Reply from FREAKHOSTING
Thanks a lot for the positive feedback! We’re glad our support team, especially Vlad, could assist you quickly and clearly. We're always here for your next questions too!
Awful
The support for this company was awful they didnt help me once i made multiple tickets and they just told me things i already knew/tried wouldnt recomend this to anybody wanting a fivem server there are better VPS than this one
11 April 2025
Unprompted review
Reply from FREAKHOSTING
Hi,
Thank you for taking the time to leave a review. At FREAKHOSTING, we aim to provide helpful and responsive support to all of our clients, including those using our services for game servers such as FiveM.
We were unable to identify any specific case matching the details provided, but we always encourage users to clearly describe their setup and steps taken so our support team can offer more targeted assistance. We rely on accurate information from customers to effectively troubleshoot any issue.
If you are an actual client and still require help, feel free to reach out to us through your client portal with full context so we can look into your case properly.
bad support
8 April 2025
Reply from FREAKHOSTING
Hi,
Thank you for your feedback. We’re committed to providing quality support and service to all our customers.
Unfortunately, this review does not include any specific details we can reference to investigate or improve your experience. If you are a genuine client and need assistance, please don’t hesitate to reach out through our official support channels so we can help resolve any outstanding concerns.
I recommend any of the services
I recommend any of the services, they offer the best quality and support I have ever seen. Thank you for your work.
12 April 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for recommending all our services! We're honored to receive such praise and truly value your support. Always happy to have you with us.
Good value
The purchased service did not fully work, but the support quickly fixed the issue
8 April 2025
Reply from FREAKHOSTING
Thank you for your feedback! We're sorry the service didn’t work perfectly at first, but we’re very glad our support team was able to resolve the issue quickly for you.
We truly appreciate your patience and understanding, and we’re always here if you need anything else in the future. Your satisfaction means a lot to us!
Vps is good and fast
Vps is good and fast . Unfortunately in the span of 1 week it got down 3 times, and sometimes i had to start it manually, and this is bad for my app that is used 24h/24
8 April 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your honest review. We’re glad to hear that you found the VPS fast and reliable in terms of performance, but we're genuinely sorry about the unexpected downtimes you experienced. We understand how critical uptime is for applications running around the clock, and this isn’t the experience we aim to deliver.
We’d like to investigate what caused the interruptions and ensure it doesn’t happen again. Please reach out to our support team with your VPS details so we can review the logs and offer a solution, whether that’s improving stability, implementing auto-recovery settings, or migrating you to a more resilient node.
Great respectful fast communicative and…
Great respectful fast communicative and super supportive, appreciate you Vlad!
6 April 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your kind words! We’re glad you appreciated the fast and supportive communication.
Reply from FREAKHOSTING
We’re sorry to hear about your experience. We are unable to relate to the issue described on our end. Please contact our support team so we can investigate and assist you further.
Create Customer Service took them a…
Create Customer Service took them a while to reply but they Eventually helped me
4 April 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your feedback! We’re glad we could help resolve your issue, and we’ll keep working to improve our response times.
Great servise
Support was very friendly providing a lot of useful explanation on my issue and even fixed it.
Very friendly and professional approach.
3 April 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your review! We’re happy our team could provide clear explanations and fix the issue quickly.
Excellent
Excellent service, quality support, 5 stars from me. I highly recommend.
2 April 2025
Unprompted review
Reply from FREAKHOSTING
We truly appreciate your recommendation! It’s great to hear you value our service and support.
Everything was great.
2 April 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your feedback! We’re glad you had a great experience with us.
Outstanding Service and Incredible Support!
Outstanding Service and Incredible Support!
I’ve been using FreakHosting.com for a while now, and I must say they truly stand out in the hosting industry. Their services are not only high-quality and reliable but also come at an incredibly reasonable price.
What really makes them exceptional, though, is their amazing technical support. The support team is lightning-fast, friendly, and highly professional. No matter the issue, they resolve it quickly and efficiently, ensuring a smooth experience every time.
If you’re looking for a hosting provider that combines affordability, top-notch performance, and outstanding customer service, look no further than FreakHosting.com. Highly recommended!
15 March 2025
Unprompted review
Reply from FREAKHOSTING
Thank you so much for your detailed feedback! We’re glad you’re satisfied with our services and especially our support team. Your recommendation means a lot to us.
Reply from FREAKHOSTING
We appreciate your review! We’re happy to hear you’re satisfied with both the support and server quality.
Reply from FREAKHOSTING
Thank you for your kind words! We’re glad you find our services, pricing, and support reliable.
Exceptional Service – Fast, Professional, and Friendly!
I recently had the pleasure of using FreakHosting for my server hosting needs, and I must say, their service is absolutely outstanding! From start to finish, my experience with them has been nothing short of excellent.
Speed:
FreakHosting is incredibly fast, both in terms of server performance and customer support. My server runs smoothly without any lag, and their team responds to inquiries in record time.
Professionalism:
The team at FreakHosting is highly professional. They know their stuff and are always ready to help with any technical issues. Their expertise and attention to detail are truly impressive.
Friendliness:
Not only are they professional, but they are also very friendly and approachable. They make you feel valued as a customer and go out of their way to ensure your needs are met.
Problem Resolution:
Whenever I’ve encountered an issue, FreakHosting has resolved it in record time. Their support team is efficient, knowledgeable, and always willing to help, no matter how big or small the problem is.
In conclusion, I highly recommend FreakHosting to anyone looking for reliable, fast, and professional server hosting. They truly go above and beyond to provide an exceptional experience. Thank you, FreakHosting, for your outstanding service!
Rating: ⭐⭐⭐⭐⭐ (5/5)
11 March 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your detailed feedback! We’re thrilled to hear you’re happy with our speed, professionalism, and support. It’s great to know our efforts make a real difference, and we truly appreciate your recommendation.
Good Price and Service
Bought a VPS for hosting a Minecraft Server and it worked well, no issues.
7 March 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your review! We’re glad to hear your VPS is running smoothly for your Minecraft server.
The best services
4 March 2025
Unprompted review
Reply from FREAKHOSTING
We appreciate your feedback! Great to know you’re happy with our services.
What an exceptional service
What an exceptional service, I was having struggles with them and their live chat has actually been helpful and trying to solve my issue without a single moment of hesitation. I bought several VPSes and some hiccups arised because of that since I was running multiple high cpu scripts, they put me on different nodes, and actually listened to my issues to sort me out. In the age of AI support bots, I can't actually believe how amazing the support of FreakHosting was, it's one definitely to take as an example. They went above and beyond for me, I want to thank especially Vlad for his amazing support. Couldn't thank you enough. I am definitely a customer for life.
25 February 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your detailed review! We’re happy our team could assist you quickly and effectively. Your kind words mean a lot, and we’re glad to have you with us.
They don't admit their own mistakes
They don't admit their own mistakes. I lost all my data on the server because of the backup restore function. They didn't even apologize. Support responds once every 12 hours. I am extremely disappointed with their service and angry about the loss of all my data.
21 February 2025
Unprompted review
Reply from FREAKHOSTING
We’re sorry to hear about your experience. We understand how important data is and regret the frustration caused. Your feedback will be reviewed so we can improve our processes.
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