Absolutely beautiful products which I would definitely recommend! Fabrics are so soft and quality and prints you can't find anywhere else! So pleased with my order😍
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was an easy experience to pop online and order my goods. Everything was straight forward and completed in a satisfactory way. Thank you. Will use this site again.
Company replied
Lovely material and designs but due to supply chain issues stock levels were low so had to opt for another design. But no worries - love the goods.
Company replied
Always easy to buy from Franz & Freya, whether it's actual goods or gift vouchers which are an excellent idea!
Company replied
Company details
Written by the company
Franz & Freya is a British children’s handmade clothing brand. Our speciality is in beautiful and unusual prints, used across a variety of fine and soft fabrics, to create comfortable and attractive clothing that children love to wear. We embrace boldness and beauty, and pride ourselves on our quality and attention to detail.
Contact info
RG2 0LU , Reading, United Kingdom
- hello@franzandfreya.com
- franzandfreya.com
4.6
Excellent
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient.
10 January 2024
Easy to order and arrived on time as it…
Easy to order and arrived on time as it was an urgent order. Highly recommended for an easy transaction.
11 October 2023
Satisfied customer.
It was an easy experience to pop online and order my goods. Everything was straight forward and completed in a satisfactory way. Thank you. Will use this site again.
21 August 2023
Reply from Franz & Freya
Thank you for taking the time to review your experience with us at Franz & Freya, we can't wait to see you back here again!
easy to follow website
19 August 2023
Reply from Franz & Freya
Thankyou for your feedback Mary, much appreciated!
Very easy transaction
20 August 2023
Reply from Franz & Freya
Thanks Sarah, lovely to hear your purchase was made easy for you
I think it's a wonderful idea takes the…
I think it's a wonderful idea takes the stress out of wondering what to buy
5 July 2023
Reply from Franz & Freya
Thank you Edna for your review, we love that our service was straight forward for you.
Reply from Franz & Freya
Thankyou for your feedback. Our website manager will be delighted to hear this!
Easy to order and brilliant way to give…
Easy to order and brilliant way to give something which will be worthwhile to the new parents!
31 May 2023
Reply from Franz & Freya
Thank you for your review, we always are looking to improve the ease of use for our customers and it's great to hear it is paying off.
Found it easy to place order for gift…
Found it easy to place order for gift registry donation
9 May 2023
Reply from Franz & Freya
Appreciate the feedback, thank you!
I love the designs
I love the designs. It was easy to order and I'll definitely use this company again.
4 May 2023
Reply from Franz & Freya
Thank you Mrs Melvin, appreciate your love of our company. We hope to see you order again soon!
Reply from Franz & Freya
Thank you Julie, appreciate the feedback on your retail experience with us.
Reply from Franz & Freya
Thank you for your review, we appreciate your feedback on our clothing. Due to our items being hand made with organic materials this does mean that our pricing is slightly superior than most but we can vouch that we aim to provide the highest of quality to our clients. We trust you are very satisfied with your purchase.
Reply from Franz & Freya
We agree. So glad you appreciated our choices and customer interaction so that the recipient loved the gift!
Excellent idea and execution
11 April 2023
Reply from Franz & Freya
Thank you for your review, appreciate the feedback
As you would expect
Nothing exceptional about it but fairly easy to use and well linked with Paypal.
9 December 2022
Reply from Franz & Freya
Thanks Kirby for your review, we like to make our processes straight forward so we are glad you thought they were
Reply from Franz & Freya
Thanks Rachel for your kind review, exceptional in all areas is our aim!
Reply from Franz & Freya
Thank you for your review Alison, we hope to see you visit our site again soon
Reply from Franz & Freya
Thank you for taking the time to give us some positive feedback, the team will be delighted to hear this
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.