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Frank's Catering Reviews 

931
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fresh food, beautiful packaging, and exceptionally efficient delivery service that consistently arrives right on time for scheduled events. Consumers consistently highlight that the online ordering platform is extremely smooth, straightforward, and entirely hassle-free for everyone organizing corporate meetings. People also deeply appreciate the wonderful variety of menu choices available to easily accommodate various dietary requirements during large gatherings. Though some reviewers were not happy with the sandwiches, explicitly noting that the bread could occasionally feel a little dry and less fresh than expected during meals.

What people talk about most

Quality

Clients share positive opinions on quality, frequently highlighting that everything is fresh, carefully... See more

Product

Customers consistently note positive experiences with product, highlighting the fresh ingredients, generous... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting that orders arrived... See more

Service

Consumers find service to be exceptionally positive, frequently highlighting smooth order processes, prompt... See more

Order

Users describe positive interactions with order processes, highlighting the simple online platforms and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered from Frank's catering for the first time and I was so impressed! We hosted a Wimbledon social in our office and the finger sandwiches, scones and cake tray went down a treat. Everyt... See more

Company replied

Rated 5 out of 5 stars

Friendly customer service and very helpful! Nice to be able to speak to someone other than automated service. Can tailor to your needs and change order. Good quality food. Been using this company for... See more

Company replied

Rated 5 out of 5 stars

We recently used Frank’s Catering for in-house catering at our office, and we were very impressed with the service. The food was fresh, well-presented, and enjoyed by all of our team. The setup... See more

Company replied

Rated 5 out of 5 stars

Food great, as always! Have had to pass on details of caterers to members that attended the LA away day, everyone so far have been impressed. Boxes clearly labelled with allergen details a big hit w... See more

Company replied


Company details

  1. Caterer

About Frank's Catering

Written by the company

Frank's Catering

At Frank's Catering, we believe that every event deserves exceptional food and impeccable service. With years of experience in the catering industry, we have established ourselves as a premier catering company serving the Greater London area.

Our commitment to excellence is evident in every aspect of our service. From corporate events and weddings to private parties and special occasions, we work closely with our clients to create menus that reflect their unique tastes and preferences. Whether you're craving gourmet canapés, sumptuous sandwich platters, or delicious breakfasts, our team of talented chefs will craft mouthwatering dishes using the freshest, highest quality ingredients available.

What sets us apart is our dedication to customer satisfaction. We understand that planning an event can be stressful, which is why we strive to make the catering process as seamless and stress-free as possible. From the initial consultation to the event day itself, our experienced staff will work tirelessly to ensure that every detail is taken care of, leaving you free to enjoy your event and create lasting memories with your guests.

At Frank's Catering, we pride ourselves on our professionalism, reliability, and attention to detail. Whether you're hosting an intimate gathering or a large-scale event, you can trust us to deliver an exceptional catering experience that will exceed your expectations. Contact us today to discuss your catering needs, and let us bring our passion for food and hospitality to your next event.

0208 748 2574

orders@frankscatering.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

931 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(931)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great fresh food

Great fresh food, very tasty and delivered on time, also well presented!

30 April 2026
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Reply from Frank's Catering

Very kind of you to take the time to review us! Thanks.

Rated 5 out of 5 stars

5 Star Rave Reviews

The packaging is really sturdy and delivery was on time.

Everyone loved the food and insisted I give a 5 star review for all the food. It was delicious and the variety was great. We order every time we meet in person but on this occasion I was told it was the best yet.

Literally everyone was raving about the spread.

17 April 2026
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Reply from Frank's Catering

Thank you so much for your review Carolyn!

Rated 5 out of 5 stars

Great customer service

The food is great. Your delivery driver rang me as he arrived and as requested. Great customer service

23 April 2026
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Reply from Frank's Catering

We are happy all went well and the instructions were followed!

Rated 5 out of 5 stars

Highly recommend

Late ordering (11.45pm) for next day delivery is very helpful, always delivered on time, with fresh and high quality ingredients and well presented and delicious items! Highly recommend for team and business lunches!

21 April 2026
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Reply from Frank's Catering

Hi Gemma, great to hear the service is being enjoyed! Looking forward to delivering again soon.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, incredibly helpful from the start - Sam was great! Food was delicious, delivered on time. Highly recommend

21 April 2026
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Reply from Frank's Catering

Thank you Hannah!

Rated 5 out of 5 stars

So easy to order

So easy to order. Food is excellent and delivery as expected. Just nothing to not be happy with.

21 April 2026
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Reply from Frank's Catering

Thank you so much :)

Rated 5 out of 5 stars

The sandwiches were fresh and…

The sandwiches were fresh and deliciously tasty. The Greek salad was really nice and the seasoning perfect. The desserts were shared and our favourties were the lemon drizzle cake, Victoria sponge, brownies and cheesecake.
Thank you for your prompt delivery and keeping us updated of the delivery progress

16 April 2026
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Reply from Frank's Catering

Thank you Christina! Happy all was enjoyed!

Rated 5 out of 5 stars

Delicious freshly prepared lunch

Delivery as promised, very well presented, and a freshly prepared delicious lunch enjoyed by all. There was also a great variety available for those with various dietary requirements. I shall 100% be ordering again.

14 April 2026
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Reply from Frank's Catering

Looking forward to delivering again soon!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, website easy to navigate, delivery cost fair and arrived well on time - thank you!

8 April 2026
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Reply from Frank's Catering

Thank you for taking the time to review us!

Rated 5 out of 5 stars

I’ve used this company several times

I’ve used this company several times, and they’ve been consistently excellent. They’re a fantastic choice for corporate meetings, especially when hosting large groups

1 April 2026
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Reply from Frank's Catering

Really appreciate you taking the time to leave a review – great to hear you were happy with everything

Rated 5 out of 5 stars

Love the new clear packaging!

Fresh delicious food, very well presented, and excellent delivery service.

7 April 2026
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Reply from Frank's Catering

Thank you for your kind words! We’re really pleased everything went well on the day.

Rated 5 out of 5 stars

Good quality

Good quality, great service.

1 April 2026
Frank's Catering logo

Reply from Frank's Catering

Thank you so much for your review!

Rated 5 out of 5 stars

5 Star

So great to find a catering service that takes last minute orders up to 11pm the night before! The food, presentation and value for money was excellent, very pleased.

31 March 2026
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Reply from Frank's Catering

Thank you!

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