Good to see photos of my home village circa 1955 as I remembered it as a teenage schoolboy. The Nags Head was my dad's watering hole, the large walnut tree next to he newsagents always provided an ab... See more
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Review summary
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What people talk about most
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Couldn`t believe there`s a company that reproduces old photographs to such a high quality resolution! Found an old photo of Waunfawr, where the wifes family holidayed as children, around the same er... See more
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I ordered two framed prints of Cardiff where I lived for 5 years before emigrating. The whole process was very simple and well organized and I received updates at all stages. The finished products are... See more
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Marvellous choice of photos. Excellent service. Beautifully framed and sent out very quickly - arrived well before they were expected. Packed very safely. Just wish I had heard of the Francis... See more
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Company details
- Film and Photograph Library
- Art & Antiques
- Decoration and Interior Design Store
- Map Store
- Prints and Signs Store
About The Francis Frith Collection
Written by the company
About Us
The Francis Frith Collection is a unique, nationally important and world renowned photo archive that has been delighting the public since 1860. Over the last 44 years, millions of customers have purchased our products.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Family-owned and Run
Although we have several separate companies developing the Frith archive, we are and have been since 1860, a family-run business. We are small enough to care about every one of our customers, but experienced and professional enough run a very sophisticated business. Our workshops have been located in a Wiltshire village since 1998, and our prints and books are still produced there.
Quality, Guaranteed
Our products are hand-made, to order, and in most cases are signed by the individual who has put the finishing touches to the product. We guarantee every one of our products. Not that you should ever need it - our products have been surpassing customers' expectations for decades.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
Contact info
1 Chilmark Estate House, SP3 5DU, Chilmark, Wiltshire, United Kingdom
- 01722 716 376
- trustpilot@francisfrith.com
- francisfrith.com
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with the framed photo
Very pleased with the framed photo, it brought back many memories. Very good service, on time delivery and a pleasant helpful discussion by phone prior to purchase. Definitely recommend.
25 March 2026
Brilliant company to deal with
It was easy from
Start to finish and a much quicker delivery than expected as Easter holidays were a few days after I ordered - I have bought from them before and always a pleasure to deal with
1 April 2026
Excellent service provided thank you
Excellent service provided thank you. The Francis Frith company sell fascinating and useful products, perfect for family history research and nostalgia.
25 March 2026
Historic Ordnance Survey Map of Crostwight print arrived perfectly in America!
My fiancé is from Crostwight and she lives in America now. I ordered a Historic Ordnance Survey Map of Crostwight print and it was delivered in perfect shape. The packaging that was used protected the print during the international shipment. Thank you very much for that! And she loves the print too!!!
11 March 2026
Beautiful print and quality framing
The print was beautiful and excellent quality. Framed very well too. Delivery was surprisingly fast considering this had to be made to order.
16 March 2026
The map I received was exactly what was…
The map I received was exactly what was needed for a family research project.
4 March 2026
Wonderful choice of maps and…
Wonderful choice of maps and photographs. Excellent communications and super quick delivery. Recipient loved the framed map as I knew she would (and would have gone mad if she'd known how much it cost - quite pricey!)
9 March 2026
The cost seemed too much for the…
The cost seemed too much for the product I received. It is for a 100th birthday, so I went ahead, but without a frame.
The sticky stuff on the clear plastic bag managed to get onto the face of the photo while I was getting it out. The adhesive is unnecessary and will permanently mark a photograph
9 March 2026
Brilliant product and quick service!
24 February 2026
Worth the wait
The framed map is very good.
A few issues with Delivery, but this was more to do with Parcel force not leaving any missed delivery cars and then not redelivering shown on their app.
25 February 2026
Reply from The Francis Frith Collection
I am very sorry but as you will see from our other Trustpilot comments, this is quite extraordinary!There must be a technical issue that is affecting your communications to us because we pride ourselves on providing superb customer service. We will look into this as soon as the office opens on Monday.
Fabulous products.
Fabulous products.. bought 2 prints with mounts and frames and turned up beautifully.. very happy with complete service and would happily recommend
18 February 2026
Very efficient service
Very efficient service
My order was prioritised as it was a gift
Staff were very helpful and the print of Ullswater map framed high quality
25 February 2026
Website easy and effective
Website easy and effective. Purchased arrived in good time and is excellent
23 February 2026
Very helpful with selection.
Very helpful over the phone regarding selection of the right product and exchanges available.
12 February 2026
To see the wonderful photograph of my school in 1955
To see the wonderful photograph of my school in 1
12 February 2026
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