Their communication was first class. There was a delay (due to shipping from China) of a number of months and Framework Sports kept in regular touch, informing me of progress - without me having to pr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent communication with customer.Through no fault of their own,Slinger bag was out of stock due to manufacturing issues in China but they always kept me updated when delivery would be anticipated... See more
Company replied
I haven’t used the slinger bag yet because of the recent poor weather. I can’t comment of the product yet. In terms of level of service, it has been excellent experience the framework team kept in con... See more
Company replied
The true test of a company is not when things are going well - its when there are some problems - and how they deal with them. I'm very glad to say that this company shines in that regard. They went o... See more
Company replied
Company details
- Tennis Store
- Distribution Service
- Equipment Supplier
- Sporting Goods Store
- Sports Accessories Wholesaler
- Wholesaler
Written by the company
Courtworx Sports - Evolution of Framework Sports Framework Sports has been the premier UK distributor of racket sports equipment and accessories for over 35 years. In September 2025, founders Mark, Jon and Nat sold Framework Sports to Apollo Leisure and launched Courtworx Sports to focus exclusively on Slinger Bag ball launcher technology. Since 1991, there has been an unwavering dedication to provide industry-best service levels and expert advice to customers around the world. While Framework Sports continues under Apollo Leisure ownership handling traditional racket sports equipment, Courtworx Sports represents the next chapter - Mark, Jon and Nat specialising entirely in professional-grade ball launchers for tennis, padel, and pickleball. Our mission remains unchanged: to help all our customers choose the right products. Three decades of experience in racket sports means we understand what coaches and players actually need. Courtworx Sports is where Framework Sports' expertise meets the future of training technology. ⭐ OFFICIAL UK distributor of Slinger Bag ⭐ 35+ years racket sports expertise ⭐ Trusted by coaches, clubs and academies nationwide
Contact info
Unit 3, Buriton Business Park,, GU32 3NJ, Petersfield,, United Kingdom
- hello@courtworxsports.com
- frameworksports.com
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thrilled to have my ball machine up and…
Thrilled to have my ball machine up and running again!
13 February 2026
Unprompted review
I was absolutely delighted and content…
I was absolutely delighted and content with the exceptional level of service provided.
23 January 2026
Unprompted review
Great service ordered a Slingerbag and…
Great service ordered a Slingerbag and arrived so quickly!! Will use again
2 October 2025
Unprompted review
Reply from Courtworx Sports
Thanks, Jason! Glad you were happy with our service!
Remote synch issue
Had issues synching my remote to my Slinger Pickleball Bag. Small issue as far as Courtworx concerned I'm sure but a big one for me. They supplied a new remote and when I still couldn't synch it, Jon was happy for me to bring bag and remote in and do it for me. I was relieved and delighted. As I say, a small issue in the grand scheme of things but it made my day / week. Thank you.
9 October 2025
Unprompted review
Reply from Courtworx Sports
Hi Phil,
Glad we were able to help!
Reply from Courtworx Sports
Cheers Patrick! Much appreciated!
Reply from Courtworx Sports
Thanks for the positive review, Vinny!
great customer service and very prompt…
great customer service and very prompt delivery
3 September 2025
Reply from Courtworx Sports
Thanks for the great feedback!
Reasonable price and prompt delivery
5 August 2025
Reply from Courtworx Sports
That's great to hear. Thank you!
Prompt service and delivery
Prompt service and delivery (the Slingerbag arrived only 3 days after delivery). I had a chat with Jon and he patiently answered any questions I had before I placed the order. I can’t fault the service
9 July 2025
Reply from Courtworx Sports
You are welcome, Nick! We'll pass on your ncie comments to Jon. Thanks for your business!
all good and arrived in good time.
30 June 2025
Reply from Courtworx Sports
Glad to hear it! Thanks, Barry!
Reply from Courtworx Sports
Thanks Andrew! Great to hear you're so pleased with your order. We appreciate the positive feedback! 👍
Highly Recommend
Competitive price and fast delivery. I have bought from Framework Sports on numerous occasions. Excellent! Highly recommend.
27 June 2025
Reply from Courtworx Sports
Thanks Graham! We really appreciate your continued loyalty over the years. It's customers like you that make what we do worthwhile. Thanks for the recommendation!
Superb customer service
Superb customer service. We reported an issue with our Slinger machine to Jon and he immediately responded and arranged for the pick-up and repair of it. The machine was sent back to us days later and is working better than ever. Thank you!
1 July 2025
Unprompted review
Reply from Courtworx Sports
Thanks for the kind words! Jon and our team take pride in providing excellent Slinger support. We're delighted your machine is working better than ever. Happy hitting!
Quick delivery...
12 June 2025
Reply from Courtworx Sports
Thanks Joe! We're glad your order arrived quickly. We appreciate your business and hope to serve you again soon!
Reply from Courtworx Sports
Thanks Mike! We're pleased you had such a positive first experience with us. We look forward to serving you again in the future!
Fast and efficient delivery
30 May 2025
Reply from Courtworx Sports
Thanks David! Fast and efficient delivery is what we aim for. We appreciate your feedback and your business!
Good Company
Excellent service from Framework Sports when my slinger machine had issues. It was still under warranty and they collected it, mended it and returned it all within a few days and no hassle. Quick response to emails. Good firm in my opinion.
30 April 2025
Reply from Courtworx Sports
Thanks Caroline! We're so glad we could sort out your Slinger quickly under warranty. Our team works hard to make repairs hassle-free, and it's great to hear we succeeded. Thanks for the recommendation!
no phone holder and isolator damaged…
no phone holder and isolator damaged but did phone up
28 April 2025
Reply from Courtworx Sports
Thanks for the feedback, Mark! We're glad you called us about the missing phone holder and damaged oscillator so we could resolve this quickly. We'd appreciate if you could update your review to reflect how we handled the issue, as this helps other customers understand our commitment to making things right. If our service deserves better than 2 stars, we'd be grateful for an updated rating!
Component arrived very quickly and as…
Component arrived very quickly and as was described
2 April 2025
Reply from Courtworx Sports
Thanks for your feedback, Dr. Tlusty-Sheen! We're happy your component arrived quickly and as described. We aim to deliver exactly what you expect, and we appreciate your business!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.