One of the three frames delivered was damaged and I contacted the company: I received no response. As a result, I could not recommend the company.
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No accounts filed since 2020. The company was subject to a compulsory strike-off on 2 January 2024 but it appears Muhammad Umar Muhir is continuing to take money with no intention of supplying g... See more
Sadly I never received my order. It was delivered to the wrong house, then handed back to the driver who never bothered delivering to the correct address instead Hermes produced a string of excuses... See more
Payment taken straight away but no confirmation email or any response to contact attempts through website form or email, no telephone number to chase up? @Framesplus - Do you even read the reviews?... See more
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Company details
Written by the company
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Contact info
Unit 1 239 Myreside street, G32 6DR, GLASGOW, United Kingdom
- info@framesplus.co.uk
- framesplus.co.uk
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A good value frame
Good delivery and service some of joins…
Good delivery and service some of joins on the frames a bit shoddy
I have never received my order
I have never received my order, I have mailed you 3 times and never had a reply, I have had to get in touch with my bank to sort this out. I think I have been scammed, as looking at some reviews other people have had the same issues.
My frame arrived broken and they don,t…
My frame arrived broken and they don,t answer my mails.
Think it might be a scam..
Think it might be a scam... Item arrived nowhere near as advertised, tried to contact them through their website messenger, which doesn't go anywhere, and still no response from email. Think I'll need to go to PayPal for my refund 🤷
Brilliant product and fast delivery 👌
Excellent service as usual frames are…
Excellent service as usual frames are really good quality my one stop shop for frames.
Great value for money frame
Great value for money frame, great easy to use website and delivered promptly. Happy!
Frames are just what I need and arrive…
Frames are just what I need and arrive within a day or so if ordering. Will continue to use. Thanks for your service guys.
Unfortunately frame w/mount was not…
Unfortunately frame w/mount was not what I expected. The matte is literally a flimsy 1 inch border that when mounted isn't even (i.e. it appears to be about 1" on the bottom, .75" on top and .25" on side )
I have already opened and mounted so I will be keeping but I am really disappointed in this product and experience.
Beware with measurements as pictures on site do not reflect actual product. I was expecting a more dimensional look as depicted on the site.
Really good big frame
Really good big frame, good value for money compared to others this size! Arrived nice and quickly and very well packaged.
Very good frame
Very good frame - fair price, fast delivery. Will definitely buy from FramesPlus again
Frame damaged
Frame damaged on arrival. Contacted framesplus via email and Facebook and have received no response.
Good value looks smart
Excellent products at extremely…
Excellent products at extremely reasonable prices.
Free delivery is an added bonus.
Highly recommended
Frames Plus are excellent
Frames Plus are a very good supplier and I’ve now ordered over 60 frames from them. Excellent products at very competitive prices and I would recommend them
Never received. No communication.
Never received frame. Now I go to website and it says they are closed for 2 weeks. Was never an issue when they took my order and money!
Tried emailing them at the suggested email, but it gets rejected every time!
What a waste of time.
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