Framemaster Reviews 75

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent job all round, planned and executed to the dates that Framemaster gave me, with no variation. Very good quality work and we are delighted with the new conservatory roof. Jack and Dan were ex... See more

Rated 5 out of 5 stars

Had our conservatory built by Framemaster 4 years ago. Got the design as we wanted at a good price, and installed it well. Had a couple of minor maintenance issues (doors needed adjusting after 1st su... See more

Rated 5 out of 5 stars

Framemaster totally professional from their first visit to the completion of our Garden Room. Their commitment was always 100%, as the extension evolved we realised that other jobs needed to be comple... See more

Company replied

Rated 5 out of 5 stars

Had a leaking conservatory roof replaced with a warm roof, along with sofits, fascia’s, new gutters and a new bay window cladding.The outside looks great and internally we are extremely pleased. I... See more

Company details

  1. Door Shop
  2. Glazier

Information provided by various external sources

About Framemaster Framemaster are a proud family run business that has been successfuly trading in the home improvement market and offering more bespoke products year on year. The difference with Framemaster to other companies is the attention to detail we offer with all of our products as we realise the often daunting task of replacing the windows and doors in your pride and joy – your home. As specialists in traditional timber alternative windows , but also with a full range of contemporary products available, we will tailor-make a bespoke solution for your requirements to ensure that you make the best decision for you and your home. Our friendly and easy approach is key for Framemaster as we want firstly for you to be happy so that it will lead to your recommendation as this attitude has in doubt to our high percentage of recommendations from happy customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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Rated 5 out of 5 stars

Garden Room

What a fantastic installation we are so so happy, we couldnt beliieve how quick it all went together and we never had any down time on site.

Our previous experience of building an extension was builders turning up unannounced or not at all which meant long periods of mess and disruption. This was not the case with Framemaster the job went like clock work and always kept us informed all of the way.

We had a 7m x 4m construction built and it was all completed within 4-5 weeks. WOW !!!

We were so happy with the new extension I know for a fact two of our neighbours have already been in contact for a similar product and hopefully you win the work.

Thanks again

Gem

15 January 2016
Unprompted review
Rated 5 out of 5 stars

Superb transformation of the house

We had all our windows replaced in the summer and they have totally transformed our cottage. James and the team did a great job getting everything together and the fitters were lovely guys , who worked really hard and a pleasure to have around. The finish is superb and we couldn't be happier with the result. Highly recommend framemaster and will come back next year for our bi folding doors.

22 October 2015
Unprompted review
Rated 4 out of 5 stars

Great service, clean work - would definitely recommend

Right from the beginning, I was given clear guidance and recommendations on products based on what my requirements were when drawing up the contract. The team listened to me and advised accordingly.
The installation team were conscientious, friendly but unobtrusive and endeavoured to keep the place tidy. Their work stood up to close inspection. Also, when issues arose, they were resolved - although some issues took a little longer to resolve than they should have done. All in all we were very happy with the service that Framemaster provided - so much so we've used them on our other house and will use them again in the future!

8 October 2015
Unprompted review
Rated 5 out of 5 stars

Great company

framemaster did our entire house whilst we were away on holiday, rooms looked like they hadn't been disturbed at all. Perfect, would recommend framemaster to my friends and family with no hesitation. Perfect

27 August 2015
Unprompted review
Rated 5 out of 5 stars

UNBELIEVABLE SERVICE

I had my windows installed just over 9 years a go and recently I telephoned Framemaster for a service call and they came out and rectified. I expected to pay at least a call out charge but Framemaster did this free of charge, I wouldn't have expected this for a job over 9 years old, I will definitely be recomending Framemaster.

20 August 2015
Unprompted review
Rated 5 out of 5 stars

Great People - Great Windows

We have now used Framemaster 3 times as we have extended and changed our house. They are responsive, professional, their installers have done really good jobs, and the windows are great! Its one of the only places that do older looking window handles instead of the boring fake brass/white ones you get with pretty much all windows today!

Also the options on the windows are really good, we have a mock tudor house and the white window/black frames look amazing!

6 August 2015
Unprompted review
Framemaster logo

Reply from Framemaster

Thank you for taking the time to review our company it means a lot, thanks james

Rated 5 out of 5 stars

Fantastic

The staff came out discussed ideas and gave us great advice about design etc. the windows look fantastic and everyone comments on how nice our bay window is in the living room - Thanku! I would highly recommend 👍

3 August 2015
Unprompted review
Framemaster logo

Reply from Framemaster

Im glad the windows are a positive impact on the home, thanks James

Rated 5 out of 5 stars

Superb service

An absolutely brilliant service - quick and easy and all the mess cleared away. We have used Framemaster before because they never let you down and are very reasonably priced.

3 August 2015
Unprompted review
Framemaster logo

Reply from Framemaster

Thank you for mentioning the cleanliness of the team,it's something we always stress to the installers so it's good that they are listening ha ha, thanks James

Rated 5 out of 5 stars

Orangery Extension / Window & Door Replacement

Very pleased with our Orangery extension. Standard of finish was excellent.
The buiild was carried out in appauling weather conditions which caused some delay and a few minor build issues which were corrected promptly.

Being in the building industry myself enabled me to watch over the build with a more keen eye that the average layman.

Tradesmen were polite, efficient and carried out their works diligently whilst working inside and around our property.

Based on my experience I would be happy to recommend them for similar projects

3 August 2015
Unprompted review
Framemaster logo

Reply from Framemaster

A very honest review thank you for taking the time to let people know your opinion on Framemaster, thanks james

Rated 5 out of 5 stars

Garden room roof and conservatory

Had quotes from Various companies. Framemaster weren't the cheapest but as we changed our minds on the roof system a few times, Larry was very accomodating.
We can only say how pleased we are with the finished room. Had an old polycarbonate roof. The new roof is well insulated, quite and really great quality. The new conservatory is now a room we can use all year, not blazing hot in summer or cold in winter.The attention to detail from the Framemaster team is really great and they can't do enough for you. They are spot on !!
Would recommend Framemaster over anyone else

23 June 2015
Unprompted review
Rated 5 out of 5 stars

Very happy

I wanted to support local companies when replacing our windows so I went to Framemaster and 2 other companies in the Solihull area. I was initially impressed with the knowledge and friendly staff in the family run showroom. The other companies I went to were either closed half day or too busy to see me.

Within the week our house had been surveyed and plans drawn up. We went back to the showroom the following weekend and was presented the styles and colours. Within an hour, we made the easy decision and placed the order.

4 weeks later (due to our family holiday), the windows were fitted within 2 days to the highest standard. Even the fitters were as friendly and helpful as the showroom staff.

Our neighbour has just ordered a conservatory on the back of our recommendation and they are over the moon too.

15 June 2015
Unprompted review
Rated 5 out of 5 stars

Spot On

When unsure whether the investment in a conservatory was right for myself and my property, I found FrameMaster very professional, knowledgeable and extremely efficient. They addressed all my concerns in a polite, up front and open manner allowing me to choose the most suitable product for my home.

This level of professionalism extended to the employees who undertook the construction of the conservatory as it was fitted professionally, on time and to budget.

I would have no hesitation in recommending this firm to anyone.

15 June 2015
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and products

I have used framemaster on several occasions for both my business and home. I have found they are efficient and reliable and use products that are second to none.

I was unsure of what conservatory to have but they soon put me at ease with their vast knowledge and experience it made it easy for me to choose. I ended up having an orangery which I am absolutely thrilled with. Great value for money too. I will be highly recommending framemaster.

15 June 2015
Unprompted review

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