Good product but didn’t need as many long stakes. Landscapers did the job in reasonable time so installation fairly routine.
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Review summary
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Product is excellent, and relatively easy to assemble. Only downside is m shipment was missing one piece and am awaiting a replacement piece.
Company replied
The product and design are great; however, a couple of the boards were missing when it was delivered and we had to wait to get the extra parts in. The kids were a bit disappointed. However, the pric... See more
The shipping was fast, but the modular style is confusing. I also didn't get all of the parts, but I made do. It has a 30 year warranty, but the plastic joints won't last 30 years.
Company details
Information provided by various external sources
Frame It All is your gardening solution for beautiful, easy-to-install raised beds, garden borders, landscape edging, greenhouses, animal borders, trellises and sandoxes
Contact info
375 E. Third Street, 27591, Wendell, United States
- 800-914-9835
- support@frameitall.com
- frameitall.com
3.7
Average
711 reviews
Asks customers to review
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Replied to 39% of negative reviews
Typically replies within 1 week
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Was easy to order
Was easy to order, packages arrived very fast, haven’t had a chance to put the garden box together yet - waiting on the snow to melt.
20 March 2023
I cracked one of the brackets upon…
I cracked one of the brackets upon assembly. They are very sturdy, but I did not have the stake lined up properly.
28 February 2023
2 sets of self watering tomato…
2 sets of self watering tomato containers. All looked scratched, rough looking. Not good and disappointed.
9 February 2023
Easy Peezy
Ordered your product and with just a few days it was here. Easy to assemble and ready to go.
15 February 2023
This was so easy to assemble and the…
This was so easy to assemble and the finished garden looks great!
9 February 2023
Self watery elevate planter
Rapid shipping and very easy to assemble the self watery planter.
Seems rather sturdy.
23 January 2023
Received order fine and quick...cant use the product yet due to weather tho
The turnaround time on the order was remarkable. Ordered on a Sunday, had it on a Wednesday. Unfortunately it is still the "dead" of winter here in IL so I won't be able to constructively review the product at this time. I will say I received all promised discounts available at the time of purchase.
5 February 2023
Everything arrived broken
Everything arrived broken. I made the best of it by positioning the broken pieces against the ground but I don’t feel I got a got overall value.
28 January 2023
Great product - would recommend
I love our Frame It All raised beds. My husband and I have easily customized the size and shape of our beds to create our overall garden design, and we are gradually buying more Frame It All beds to replace old wooden beds. The composite beds are holding up well in our garden. Shipping was super fast, and customer service has always been responsive to any issues encountered.
24 January 2023
My worm-it-all arrived quickly, but lid was missing
My worm-it-all arrived quickly. It was easy to assemble, but the lid was missing. I had a bit of difficulty finding the customer service email (it was after business hours, too late to call) and ended up reporting the issue twice. The next day, I received an email from Kathy saying one ticket was cancelled and merged with the other one, but nothing about sending a lid. I think I’ll like it if I get the lid.
20 January 2023
The kit(s) I ordered arrived quickly…
The kit(s) I ordered arrived quickly and well-organized, so that we could jump in and get to work. Once we built a new bed on one side of the yard, we ordered more to do the other side, because we were so pleased with the 1st results.
7 December 2022
Overview
Easy to find the product I needed, speedy delivery.
I thought the shipping was a bit expensive.
25 December 2022
Excellent customer service!
Excellent customer service!! At first I was not excited about submitting an email for customer service assistance since I was trying to modify a new purchased order before the items were shipped out. Within one hour, Kathy helped me with getting the additional items needed. I received all items on the same day.
15 November 2022
Great price with free shipping.
3 December 2022
The best customer service and products…
The best customer service and products are amazing as well as long lasting. Very fast shipping as well
12 November 2022
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