Frame destination is top notch
Frame destination is top notch. They sell high quality frames at reasonable prices and their customer service is stellar. I highly recommend this company.
27 March 2026
Unprompted review
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Company details
Written by the company
Frame Destination is an online retailer of picture framing supplies. We are your online source for custom framing solutions. Photo Framing Solutions We Offer: • Pre-assembled photo frame kits that include photo mountboard, photo matboard, glass or acrylic and a complimentary hanging kit • Metal picture frames created from durable metal moulding • Wooden picture frames hand-assembled and finished in our facility • Ready-made frames for photographs, galleries and museums • Frames for canvas • Framing accessories including: photo corners, photo hinging tape and tissue, photo mounting and hanging hardware and more • Display, storage and transport solutions for art including: photo display clear bags, GalleryPouch bubble bags, CD/DVD storage sleeves and cases, photo storage boxes, clear bags and more We manufacture our and ship our picture frames from our production facility in Garland, Texas.
Contact info
2350 Crist Rd, Suite 1000, 75040, Garland, United States
- 972-479-1188
- info@framedestination.com
- framedestination.com
3.6
Average
4 reviews
Hasn’t replied to negative reviews
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Really slow, poor customer service and only wood veneer.
I ordered a frame on Dec. 10th and it wasn't shipped until January 2nd. I left a message on Dec. 26th, asking if it had been shipped yet, as I wanted to cancel the order (it was to be a Christmas gift), but no one ever returned the call. It finally arrived on Jan. 8th, almost a month after the original order. The frame looks ok, but it's just a veneer, not solid burl wood as implied. Not worth the money and definitely a total disappointment. I'll probably use it, but it's not nice enough to give as a gift.
8 January 2026
Unprompted review
High-quality custom frames with real glass
Exactly what I was looking for: They make high-quality frames with mat boards, glazing, etc., to your exact size specifications at a reasonable price. Not dirt cheap like a frame you would buy at a big-box store, but these are vastly higher quality and you have total control of sizing and frame and mat materials. And much cheaper than going to a frame store. Frame Destination is one of the few such services that offers real glass glazing in addition to acrylic options. My frame arrived in just a few days and was really well packed: plastic wrap and corner protectors, then encased in a cocoon of bubble wrap.
10 November 2022
Unprompted review
Great work!!
Thanks for reaching out! I have since used this company to frame a gorgeous original on paper and it’s stunning. I will absolutely continue to have artists send their works here, if they’re willing, and have them just show up looking like this piece did! X
8 April 2022
Unprompted review
Reply from Frame Destination
Hi Emily, Thank you so much for the information. We have reviewed the conversation with customer service and the auto-like response is not part of our company culture. We had a new employee while we were updating the website, and again, this is not the usual. We would love to make up for your experience if you'll let us. We are a small business, and team, and we definitely appreciate that you've voiced support for locally-owned shopping. You can email our Operations Director directly at laura@framedestination.com.
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