I ordered from Canada and the package simply failed to be delivered, seemingly on the very afternoon delivery was first attempted. The pattern for addresses from townhouses is different here than... See more
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There was a problem with the international post and Vanessa bent over backwards to fix it and get the package to me.
Beautiful lightweight Turquoise glasses chain. Arrived So Beautifully wrapped in gift tissue ,in a lovely FRAME CHAIN Logo Box, even included a soft fabric cover for my glasses . Spare set of a... See more
Company replied
Extremely high quality chains for my eyewear. I have bought lots of them for all my different specs and different occasions. I have never found anywhere else which sells such good quality ones. Prompt... See more
Hasn’t replied to negative reviews
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There was a problem with the…
There was a problem with the international post and Vanessa bent over backwards to fix it and get the package to me.
I still have NOT received my order
I still have NOT received my order - this is absolutely ridiculous
Order never arrived, no refund :(
I ordered from Canada and the package simply failed to be delivered, seemingly on the very afternoon delivery was first attempted. The pattern for addresses from townhouses is different here than in Britain.
I confirmed I had provided all the necessary information and then wrote to ask about next steps. I never recieved a response. I was then asked to rate the product I never received, and used that opportunity to again ask about options. Again, I've recieved no response.
At this point, I neither have my order nor do I have refund, nor do I understand what happened or why. I've never experienced anything quite like this.
Stunning glasses jewellery
Great sale prices meant that I could invest in some stunning glasses jewellery. The frame chains are superb quality and the pearls are my favourite. I’ve got some everyday pieces, some glam ones, and some fun ones. Love them all!
Have bought as Xmas present for a…
Have bought as Xmas present for a friend.
I love your glasses chains. All amazing quality, and so stylish.
Highly recommend
I love my framechains
I love my framechains, and getting them at this price just doubled my pleasure
Still haven’t received my order or any…
Still haven’t received my order or any information about it, despite inquiring
Problem resoved
I had a problem with delivery but contacted Frame Chain and the problem was resolved and a replacement order sent without delay. Excellent customer service.
Delighted with my purchases
Delivery took longer than i expected however quick response once I emailed.
PERFECT THANK YOU
Execellent
Orig order appears to have been lost in post, however Vanessa sorted a replacement and arrived a couple of days later ⭐️⭐️⭐️⭐️⭐️
I have not received my order.
I still did not get my order!
I didn't receive the purchase
Great value and quality chains
Great value and quality chains! I’ll be watching for new styles and will definitely be purchasing more. Fabulous company!!
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