SCAM AVOID!!! I would strongly advise avoiding this company. I ordered a specific product (blue ice globes) and received a completely different colour. When I contacted the company, inste... See more
Company replied
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I should have read the reviews to save myself money and frustration. The company uses some highly dubious delivery company (Speedx) which, upon review, also has horrible customer stories. My ship... See more
Company replied
This company is complete scam until last week my order was supposedly to be delivered between 18-26th and i could track it until it reached Dubai. Today when i did the tracking there is a website is... See more
Company replied
Fantastic ordering process. No issues . Very straight forward . Love the product . Packaged luxuriously looks a lot more expensive . Product does exactly as advertised and feels very robust and expens... See more
Company replied
Company details
Written by the company
The best ice globes We were the first company that introduced ice globes to the market in 2018. We have set the ice globes trend worldwide! Cruelty- Free None of our products or formulas have or ever will be tested on animals. Vegan We are vegan meaning that none of our products, packaging, formulas or ingredients contain animal derivatives or animal-by-products.
Contact info
United States
- +1 (443) 508-7001
- fraicheur.com
2.4
Poor
92 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ice globes
Purchased ice globes after having a facial at a salon. I would recommend this company as product, delivery and costumer service was excellent.
24 May 2023
Unprompted review
Reply from fraicheur.com
Hello Jacqueline,
It's wonderful to hear that you're happy with our product. Thank you for sharing your experience with us.
Have a great day and take care!
Fraicheur Support Team
Reply from fraicheur.com
Hello Jackie,
It's wonderful to hear that you're happy with our product. Thank you for sharing your experience with us.
Have a great day and take care!
Fraicheur Support Team
Reply from fraicheur.com
Hi Sonia,
We appreciate your positive review of our product. Thank you for choosing us!
Have a great day!
Fraicheur Support Team
Love these ice globes.
The ads were very convincing explaining how to use them in with your lifestyle. Shipping and tracking was very efficient.
1 May 2023
Unprompted review
Reply from fraicheur.com
Hello Kwkwalk,
We're so happy to hear that our product met your expectations. Thanks for taking the time to leave a positive review.
Have a great day!
Fraicheur Support Team
Great product with high quality
Great product with high quality! I am absolutely satisfied with my experience and highly recommending it to everyone who looks for glowing skin
10 April 2023
Unprompted review
Reply from fraicheur.com
Hello,
It's wonderful to hear that you're happy with our product. Thank you for sharing your experience with us.
Have a great day and take care!
Fraicheur Support Team
Great speedy service
Great speedy service
Great products
Packaged lovely too.
31 March 2023
Unprompted review
Reply from fraicheur.com
Hello,
It's wonderful to hear that you're happy with our product. Thank you for sharing your experience with us.
Have a great day and take care!
Fraicheur Support Team
Beautiful, useful products made with love
Great, helpful products that are well thought out, designed and clearly made with love. My full recommendation!
1 April 2023
Unprompted review
Reply from fraicheur.com
Hi,
We appreciate your positive review of our product. Thank you for choosing us!
Have a great day!
Fraicheur Support Team
Beautiful product great customer service
Beautiful product - I bought the ICE GLOBES. Amazing!!!
I felt safe and well guided by the customer service. I had such a great experience, sometimes shopping online is so risky, but they really did an amazing job so I could relax and just enjoy the waiting.
So far the best online shop I’ve tried.
7 April 2023
Unprompted review
Reply from fraicheur.com
Hi,
We appreciate your positive review of our product. Thank you for choosing us!
Have a great day!
Fraicheur Support Team
Excellent quality product
Excellent quality product, value for money, beautiful packaging
1 April 2023
Unprompted review
Reply from fraicheur.com
Hello N B,
It's wonderful to hear that you're happy with our product. Thank you for sharing your experience with us.
Have a great day and take care!
Fraicheur Support Team
Beautiful and practical
They make a beautiful effective product. The cooling globes for the face.
27 March 2023
Unprompted review
Reply from fraicheur.com
Hello Annemiek,
It's wonderful to hear that you're happy with our product. Thank you for sharing your experience with us.
Have a great day and take care!
Fraicheur Support Team
They are beautiful and I feel wonderful…
They are beautiful and I feel wonderful using something so beautiful on my face.
They are soft and east to use. The package they came in was perfect. I don't have to worry about them breaking.
25 March 2023
Unprompted review
Reply from fraicheur.com
Hello Crystal,
We're so happy to hear that our product met your expectations. Thanks for taking the time to leave a positive review.
Have a great day to you
Fraicheur Support Team
Lovely feel on the skin
Lovely feel on the skin, reading so much about it I wanted to try it, cold is very good for invigorating the skin, happy with this product.
25 February 2023
Unprompted review
Reply from fraicheur.com
Hi! We're delighted to know that our product was just what you were looking for. Thank you for the positive feedback, Heather!
Huusk Support Team
Adore this product
I love the look, and feel of this product, after seeing the ad, I put it on my wishlist
24 March 2023
Unprompted review
Reply from fraicheur.com
Dear Kristi,
We appreciate your positive review of our product. Thank you for choosing us!
Have a great day!
Fraicheur Support Team
I feel comfortable
I feel very comfortable, ice-cold but not painful. Using it in the morning, I think it can help me get rid of edema and have a little facial lift.
15 March 2023
Unprompted review
Reply from fraicheur.com
Hello Inna,
We're so happy to hear that our product met your expectations. Thanks for taking the time to leave a positive review.
Have a great day!
Fraicheur Support Team
Excellent product beautiful packaging
18 March 2023
Unprompted review
Reply from fraicheur.com
Hello Louise,
It's wonderful to hear that you're happy with our product. Thank you for sharing your experience with us.
Have a great day and take care!
Fraicheur Support Team
Delightful product
The well packaged, and presented product, the lovely colour options, very convenient to use, no charging involved, easy to use. Really enjoying this product on my sensitive skin. Would make a lovely gift to anyone, that enjoys, or is thinking of getting into cryotherapy, in a simple way.
9 March 2023
Unprompted review
Reply from fraicheur.com
Hello Customer,
It's wonderful to hear that you're happy with our product. Thank you for sharing your experience with us.
Have a great day and take care!
Fraicheur Support Team
Reply from fraicheur.com
Hello Mandi,
We're so happy to hear that our product met your expectations. Thanks for taking the time to leave a positive review.
Have a great day!
Fraicheur Support Team
A wonderful product
A great product - my friends and I love it and it has become part of my daily routine. I was truly impressed with the great customer service: efficient, friendly and professional.
10 March 2023
Unprompted review
Reply from fraicheur.com
Hello Tanith,
It's wonderful to hear that you're happy with our product. Thank you for sharing your experience with us.
Have a great day and take care!
Fraicheur Support Team
Love this product
Fantastic ordering process. No issues . Very straight forward . Love the product . Packaged luxuriously looks a lot more expensive . Product does exactly as advertised and feels very robust and expensive . Nothing cheap about this item . The concept itself is brilliant . It makes your skin feel amazing and once you start you don’t want to stop !
28 February 2023
Unprompted review
Reply from fraicheur.com
Hi Customer,
Thanks for taking the time to leave such a positive review. We're glad that our product is working well for you. Hope to have more transactions with you in the future!
Have a great day!
Fraicheur Support Team
i’m very happy to already have my…
i’m very happy to already have my iceglobes. i waited for 3 weeks but worth the wait
1 March 2023
Unprompted review
Reply from fraicheur.com
Hi EmiriCarla,
We're thrilled to hear that our product is meeting your expectations. Apologies for the delay in the delivery, we will look into this and do necessary. Thank you for the positive review.
Fraicheur Support Team
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