It would have been nice to acknowledge receipt of my order? I was left wondering whether it had gone through & emailed them direct but got no reply! I almost reversed the PayPal payment but Luckily th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've only given 3 stars as my delivery took longer than 3-5 working days as stated on website but I think it was more Hermes fault than this companies fault as when I tracked my order Hermes had my... See more
I return to this site times and again for repeat purchases as it's always been hassle free transactions and decent prices on the products. Great items, very well priced and extremely fast delivery....... See more
I really can't be bothered to write a review. Trustpilot - surely the fact that I've given them 4 stars is enough. In fact what puts people off writing reviews is Trustpilot asking for a min word coun... See more
Company details
Information provided by various external sources
FragrancesCosmeticsPerfumes offers a range of affordable branded fragrances for both men and women. The company also sells cosmetics, hair care products, skin care products and fashion accessories in the UK.
Contact info
Unit 27 Hornsby Square, SS15 6SD, Basildon, United Kingdom
- 0207 183 9562
- info@fragrancescosmeticsperfumes.com
- fragrancescosmeticsperfumes.com
3.5
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered product over a week ago and…
Ordered product over a week ago and still not received it !
12 April 2022
Reply from Fragrances Cosmetics Perfumes
We are very sorry to hear there has been a delay with the delivery. We have sent you an email with the tracking information and asking for further information on your delivery address. We look forward to hearing from you to resolve this matter as soon as possible.
Good purchase
11 April 2022
Great thank you
8 April 2022
I really can't be bothered to write a…
I really can't be bothered to write a review. Trustpilot - surely the fact that I've given them 4 stars is enough. In fact what puts people off writing reviews is Trustpilot asking for a min word count when asking for reviews.
7 April 2022
All nice and smooth
All nice and smooth from the moment of placing order tilk receiving the goods (delivery time was much shorter than expected, well done). Thank you
7 April 2022
Excellent service
Excellent service. I had not been aware when I placed my order that it would be sent by Hermes. As this courier service seems incapable of delivering anything to my address I always avoid placing orders if I know Hermes is involved. As expected, Hermes failed to deliver my order so I contacted Fragrances Cosmetics Perfumes who investigated the problem and subsequently sent the order again by Royal Mail. I was also offered the alternative of a refund. The order was delivered within 48 hours to my complete satisfaction. What happened to the original order with Hermes remains a mystery!
3 April 2022
Great website with amazing choice
Great website with amazing choice. Products were delivered fast and efficiently
Very happy
31 March 2022
Quick delivery excellent price
30 March 2022
My product arrived quickly and well…
My product arrived quickly and well packaged very pleased with service from start to finish
26 March 2022
The item I received is not in good…
The item I received is not in good order, it appears as if it has already been opened. I have emailed Fragrances Cosmetics Perfumes but have had no response - very poor
24 March 2022
Reply from Fragrances Cosmetics Perfumes
We are very sorry to hear the item you received was not in the correct condition. Unfortunately, we have not received any emails from you. We have now sent you an email to ensure this matter is resolved. We apologise for any inconvenience caused.
Sent me the wrong product and awful customer service
Sent me the wrong product,no reply from customer service phone number and several e mails to try and sort it out, I would NEVER buy anything from this company again!
22 March 2022
Reply from Fragrances Cosmetics Perfumes
We are very sorry for the packing mistake made with your order. We can see that the customer service team has been in contact with you and the correct item has now been received. We apologise for any inconvenience caused.
Quick delivery and competitive price 😊
18 March 2022
First class service
17 March 2022
quick delivery
17 March 2022
Great products and service.
16 March 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.