Fragrancekingdom Reviews 

43
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Its excellent fragrance, all my samples are really awesome. Love the range and service was fantastic. I like to recommend.

Rated 5 out of 5 stars

I’m thrilled! The idea is brilliant—I ordered five luxury fragrances in 5 ml vials at an affordable price and I’m enjoying every single one. This way I can really tell which scents suit me and which... See more

Company replied

Rated 5 out of 5 stars

I appreciate the company a lot for your quick and helpful customer service when my first package got lost through the royal mail. I got the first package soon after due to a delay, but the replaceme... See more

Company replied

Rated 2 out of 5 stars

I ordered a decant, unfortunately when sprayed i got a strong alcohol smell, then absolutely nothing. There was no smell, on my skin or fabric, and i sprayed on two different fabrics. I have an orig... See more

Company replied


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4.3

Excellent

TrustScore 4.5 out of 5

43 reviews

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4.3

All reviews

(43)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy

Very happy, product arrived quickly and packaged well. Would definitely recommend and use again.

14 April 2026
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Reply from Fragrancekingdom

Hi there,

Many thanks for your positive feedback. We're happy to provide you with the best products and hope to see you again really soon. :)

Rated 1 out of 5 stars

They delivered very late despite paying…

They delivered very late despite paying for premium delivery service.

8 April 2026
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Reply from Fragrancekingdom

Good evening,

Thanks for your feedback. You placed your order on the 8th April, your order was shipped on the 8th April and according to tracking it was received on the 9th April. I can't see how receiving it after a day of ordering can constitute late delivery.

Rated 5 out of 5 stars

excellent customer service

I appreciate the company a lot for your quick and helpful customer service when my first package got lost through the royal mail. I got the first package soon after due to a delay, but the replacement also arrived immediately.

The first one had a leaky container but since I had a replacement, there is nothing to complain about! Thank you for your excellent service, I will definitely visit again!

8 April 2026
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Reply from Fragrancekingdom

Hi there,

Many thanks for your feedback. We always aim to go the extra mile for our customers. We're happy that you received your order and in good condition and that you were happy with your fragrances. We'll look forward to seeing you next time :)

Rated 5 out of 5 stars

AMAZING SERVICE

They send out authentic fragrances i have had mine tested at it was a perfect match down to the oil percentage. They are very quick to sending out the decanted fragrances and they are kind enough to send free samples. :)

21 March 2026
Rated 5 out of 5 stars

Outstanding fragrance samples

Outstanding fragrance samples, the selection of samples i ordered were amazing. Went above and beyond as I requested a fragrance which was not listed and was provided this. I love that they have a lot of my old favourites in stock, tried and tested, bang on the money. Will recommend always. MP

22 September 2025
Rated 2 out of 5 stars

Decant watered down or possibly not genuine

I ordered a decant, unfortunately when sprayed i got a strong alcohol smell, then absolutely nothing. There was no smell, on my skin or fabric, and i sprayed on two different fabrics. I have an original sample of the scent I ordered from elsewhere to compare, and I knew immediately this decant is either not genuine, or watered down. I returned it and got my money back,the reason I was given was there can be differences between batches, however, in my 20 years of collecting perfume, and often repurchasing many over the years, ive never had such a difference between batches. I won't be coming back to buy more. You say you are perfume enthusiasts, well so am I, and I would never do that to anyone. Only thing you have going for you is fast posting, and it was packed well, and you refunded me, but you lack honesty.

25 February 2026
Unprompted review
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Reply from Fragrancekingdom

Thank you for taking the time to leave such detailed feedback. While I am glad to hear that you were satisfied with the speed of our dispatch and the packaging, I am genuinely sorry to read that the product itself did not meet your expectations.

I completely understand your frustration. As a collector of 20 years, your nose and experience are invaluable, and I respect your assessment entirely. While batch variations can occur in perfumery, I acknowledge that the drastic difference you experienced is highly unusual and disappointing.

We pride ourselves on being enthusiasts, so it is concerning to hear that you felt our honesty was lacking. Please know that we take claims like this very seriously. We have checked the specific stock used for your decant to ensure there isn't a wider issue with that particular bottle.

I am glad our refund policy provided a resolution.

Rated 3 out of 5 stars

Good service but one perfume was…

Good service but one perfume was definitely off I am awaiting a refund

17 February 2026
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Reply from Fragrancekingdom

Hi there,

Thank you for your email. We're sorry to hear that the fragrance did not meet your expectations. As you mentioned, fragrances can sometimes lose their scent or go stale over time.

We were awaiting your reply back to our email if you were happy with the refund. Nevertheless, we have now issued you a refund for the fragrances in question.

Kind regards,

Fragrance Kingdom

Rated 5 out of 5 stars

Overall excellent service

Overall excellent service, lots of genuine fragrance samples to choose from. Have added loads to my collection, allows me to test before committing to a big bottle. Will be back again

27 September 2025
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Reply from Fragrancekingdom

Hey there, many thanks for your review. We aim to provide the best service and fragrance samples online. Waiting for your next order.

Rated 1 out of 5 stars

Is not the original creed to test

Is not the original creed to test
Is fake
I got body reactions and threw it away

19 January 2026
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Reply from Fragrancekingdom

Thank you for taking the time to share your feedback. We're sorry to hear the fragrance didn’t work out as expected. Body chemistry varies from person to person, and a scent can sometimes develop differently on the skin.

Please be assured that we stand by the quality of our products. Every fragrance we offer is 100% genuine and authentic.

Rated 5 out of 5 stars

Top of the pile when it comes to…

Top of the pile when it comes to fragrance samples for me, have never let me down and are generous in providing samples

22 September 2025
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Reply from Fragrancekingdom

We aim to provide the best service for our customers. Glad you enjoyed your order and looking forward to serving you again in the future.

Rated 5 out of 5 stars

Perfect

Perfect. Arrived next day. 5 ⭐

8 December 2025
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Reply from Fragrancekingdom

Happy you received your order so swiftly. It's always our aim, to get your orders to you as soon as we can.

Rated 5 out of 5 stars

Everything good with Fragrance

Everything good with Fragrance, service excellent. No complaints from me.

4 September 2025
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Reply from Fragrancekingdom

Happy that you're pleased with your order. Many thanks for your custom.

Rated 5 out of 5 stars

I'm spending too much on this website

I'm spending too much on this website. Someone stop me.

All kidding aside. Highly recommend.

26 November 2025
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Reply from Fragrancekingdom

Thanks again for your custom and kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Top service as always

I’ve been purchasing fragrance decants from Fragrance Kingdom for a while and they never fail to impress me with the fast delivery and great service.

22 October 2025
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Reply from Fragrancekingdom

Many thanks for your repeat custom. We aim to be the best in providing fragrance decants and hopefully we see you again soon.

Rated 5 out of 5 stars

I love these guys

I love these guys.

They go a step above other places. The prices a re amazing. And I cant stop buying from these guys. Help!

Seriously though I highly recommend buying from them the customer service is fantastic.

I had a small issue with of the caps fromt he bottles. They replaced it and sent me an extra 5ml of the perfume on top of it.

Love you
A.A

2 October 2025
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Reply from Fragrancekingdom

Thank you once again for your trust and support. Our promise to you is to continue delivering outstanding service and the most captivating fragrances at great value. We can't wait to see you again!

Rated 5 out of 5 stars

Excellent

Excellent, everything good i enjoy my fragrances, I look forward for trying more products.

22 August 2025
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Reply from Fragrancekingdom

Thank you for your order. Happy to hear you've enjoyed your fragrances and we're looking forward to seeing you again soon.

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