FRAGRANCE E11EVEN Reviews 571

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 1 out of 5 stars

After hearing Scot Mills say how gorgeous it smelt I treated myself to a bottle. I can’t say I’m impressed with it and a friend of mine thought it was an insect repellent!!

Rated 5 out of 5 stars

Online patiently waiting for Royal doulton & Wham !! ,, you site has it, to my absolute surprise, of course I bought both , Can’t say enough about how fortunate you made this women , that perfume has... See more

Rated 4 out of 5 stars

could be more prompt in declaring order has been shipped., other companies beating you out by a day - like bloomingdales. also. some samples would help. otherwise - pretty solid. try to find a way to... See more

Rated 4 out of 5 stars

Some or all of the product seems to be drop-shipped. Ordering multiple bottles often come in multiple packages over the course of multiple days. So if you only receive a partial order, the rest is lik... See more

Company details

  1. Perfume Store

Written by the company

Online store to buy your favorite fragrances, skin care with a collection of over 16000 products to shop from at up to 80% off including major international brands.All of the products are 100% original and authentic.And, our service is friendly and honest. There’s no attitude or hard sell as in retail stores, and you can be sure of great quality and value in every deal.You know when you look, smell and feel great. Let us help you get there.


Contact info

3.5

Average

TrustScore 3.5 out of 5

571 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Placed my order March 3 and still…

Placed my order March 3 and still nothing. I received an email from them 2 days ago stating that my order has been sent back to them because of an incomplete address. ????? I filled out all the proper boxes with all my correct information. I have tried calling and emailing customer service with no response back.

12 March 2024
Unprompted review
Rated 1 out of 5 stars

(Not at all like original product!)

(Not at all like original product!)
I was expecting better!!!

22 February 2024
FRAGRANCE E11EVEN logo

Reply from FRAGRANCE E11EVEN

Dear Customer,
We only deal in 100% authentic fragrances. We do not accept or sell knock-offs, imitations, or replicas under any circumstances. We stand behind every one of the products we sell.
Thanks,
Jessica

Rated 1 out of 5 stars

Stay away! Scammers

I ordered several bottles from this company and after 8 days of hearing nothing back, I contacted them and they told me that the items I had ordered were "damaged in stock and not in condition to ship" which is an obvious lie, as I had ordered 6 different items and there is no way they were all mysteriously damaged at the same time. I see from other reviews that this seems to be a common boiler-plate excuse this company gives to people. They then said that they would refund my money back to my credit card and that I would see it back on my card within "1-2 business days". After 12 days passing and not receiving any refunds, I had to open a dispute case with my credit card company to get my money back,

25 October 2023
Rated 2 out of 5 stars

Item arrived broken

Item arrived broken; was told I would be refunded. Over two weeks later that has not happened, and they stopped responding to my emails.

10 October 2023
Rated 1 out of 5 stars

order took a month to deliver

order took a month to deliver . i was sent bogus tracking number and credit card was compromised. poor shipping with no info on who actually ships product. last email was not responded too.

18 October 2023
FRAGRANCE E11EVEN logo

Reply from FRAGRANCE E11EVEN

Dear Customer,

Your item was delivered in CANADA at 10:48 am on November 1, 2023.No bogus tracking number was provided to you.

Thanks,

Joshua

Rated 3 out of 5 stars

I tried 3 Times completing my order and…

I tried 3 Times completing my order and i finally complete it. Not much user frindly.
When I received my credit cars bill, i was charged 3 Times. None of the 3 amount was corresponding to my bill. Also, i was allowed to receive a10% discount, and since i could not apply it (problem getting my order through) it was supposed to be done manually by one of your team. It finnally was not applied 🫤

10 October 2023
Rated 5 out of 5 stars

Great easy customer service

I had an issue with the room number in my address and it was really easy to send an email. I got a response and my order was shipped and delivered to the correct address. I actually love their site and will purchase from them again

4 October 2023
Rated 1 out of 5 stars

Messy and incorrect

Messy and incorrect
I contacted them twice after placing an order to check on processing and shipment. If I hadn't I'm certain my order would have arrived more than 30 days after placing the order, which would disallow me from requesting a return for the item. Here's the email I sent them:

I received this order today, October 20, 2023 which was placed on October 1, 2023. I am initiating a return with this email. The order is #887613513.

The order placed was for a 0.7oz bottle of perfume which was pictured next to a box. I received a 0.17oz miniature item balled up in plastic wrap and sealed in a hefty bag. I have attached photos confirming the receipt of an item that was not advertised. The size discrepancy is pictured on the base of the mini perfume: ".17 FLoz". The photo on the website also indicates the product will be 30mL, your listing indicates the product is 21mL, and the photos confirm that what I received is 5mL. This is a whole lot of bad information, and I should have caught on with the issue on your website between the photo and your listing, both of which were incorrect representations of the item I received. The bag also smells markedly different from the perfume I'm familiar with, so I would like to preemptively decline any attempt to encourage me to exchange this for the correct item.

20 October 2023
Rated 5 out of 5 stars

Too long for delivery very slow I am…

Too long for delivery very slow I am wait more up 3 week and Want Fast delivery too expensive please give some different option for deliverys.But price for perfum is good

18 September 2023

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