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See what reviewers are saying

Rated 5 out of 5 stars

Relatively small first purchase from Frabco - very pleased with experience. Site easy to use and good selection of items. Found site with a search on Google for an item. Choose free delivery - faster... See more

Rated 5 out of 5 stars

I was delighted that a 'phone call to check dimensions of my planned purchase of an air fryer received a quick and fulsome response and I placed my order immediately. Despite selecting free delivery... See more

Rated 5 out of 5 stars

Quick delivery on my orders. Only problem was product had (slightly) leaked but that wasnt the sellers fault as id had the same issue with AU themselves and it was a manufacturers fault with the lid... See more

Rated 5 out of 5 stars

Excellent company to deal with. Came across Frabco when I was looking for ginger bead kit for my daughters birthday. Was able to get some very useful things for the celebration: customer service was... See more

Company replied

Company details

  1. General Store
  2. Appliance Store
  3. Chocolate Shop
  4. Grill Store
  5. Grocery Store
  6. Home Goods Store

Written by the company

Frabco Direct online shopping for home and garden, gifts and seasonal. We offer next day delivery to the UK and pride ourselves on the very best customer service


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

350 reviews

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Rated 1 out of 5 stars

Joke of a company

Joke of a company. Trying to get a refund for over 6 months for an item that hasn’t shipped.

Wont even reply. Avoid

Edit. Another month on and no response

26 October 2023
Unprompted review
Rated 1 out of 5 stars
Frabco logo

Reply from Frabco

Sometimes we do have to cancel orders in certain circumstances. We are sorry that the item you ordered was not in stock. You were not charged and an email was sent informing you of the cancellation.

Rated 1 out of 5 stars

I haven't received my order or any…

I haven't received my order or any email to when I will be getting it. I know I ordered over Christmas but a message would be nice

26 December 2022
Frabco logo

Reply from Frabco

I note you ordered this on Dec 28th and selected No Rush shipping. We have checked our system and can see the shipping confirmation with tracking number was sent to your email su************@xxxmail.com on 28/12/2022. Perhaps your mail filtered the email from us? I have checked and the shipment is with EVRI. Again, you selected No rush shipping. Tracking number H00JDA0008940188

An update Delivered Delivery date: Jan 6, 2023 (Fri)
We've delivered this parcel to the recipients porch
Jan 06 2023 02:40 pm

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