It’s a great experience! The prices are attractive and shipping is fast; I only had a minor issue last time—my package arrived damaged, though everything was inside and nothing was missing. The only d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You sent my order in two parcels, one parcel being a very small sample. Only one out of the two was delivered to the correct pick up store. The other was « delayed » by your career partner who said so... See more
Company replied
Making people pay to return an item you can't try on should not be a thing. Other companies would take this into account. There are no stores in France so trying on items from Myprotein is impossible... See more
Company replied
My wife and I love the MyProtein Whey Isolate! We usually mix it with yogurt or into a smoothie. It's great tasting and super high in protein!
Company replied
Company details
Written by the company
Fondée en 2004, Myprotein® est le principal fabricant et fournisseur britannique de produits de nutrition sportive en ligne. Privilégiant par dessus tout la qualité de ses produits et son service clients et offrant un excellent rapport qualité-prix, la société a connu dès le départ une croissance très rapide. Au cours de sa brève histoire, elle a reçu plusieurs distinctions prestigieuses. La plus récente date de novembre 2009 : Myprotein® figurait sur la liste TIMES Fast-Track des 100 sociétés britanniques ayant enregistré la croissance la plus rapide en 2009. Classée 21e, la société s'est fermement établie comme l'une des entreprises leaders du Royaume-Uni, tous secteurs confondus. Lors des National Business Awards 2009, Myprotein® a également été élue PME de l'année pour la région Nord-Ouest de l'Angleterre. Triomphant face à une très forte concurrence, elle a été distinguée pour ses performances exceptionnelles et sa philosophie d'entreprise. En 2007, Myprotein a reçu une autre distinction, décernée cette fois par la CBI (principale organisation patronale britannique). Elle a été élue Jeune entreprise nationale de l'année lors de la prestigieuse cérémonie des Growing Business Awards 2007. Nous sommes fiers d'avoir remporté tous ces prix et savons que nous le devons aussi bien à la fidélité et au soutien de nos clients qu'au dévouement et au talent de notre personnel. Nous espérons pouvoir continuer à dépasser les attentes de notre clientèle et à remettre en question l'approche conventionnelle de la nutrition sportive adoptée par tant de gens.
Myprotein (France) Details
Written by the company
Contact info
United States
- +44(0) 161 8131489
- aide@myprotein.com
- fr.myprotein.com
4.1
Great
32K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery as ordered
I've been a customer of Myprotein for years now and I've been pretty satisfied with their service, both in terms of the quality of the products and how quickly they've delivered them. The problem, which is also true of their competitors, is that product prices seem to go up year on year.
5 April 2026
Reply from Myprotein France
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Myprotein France
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Actually
Actually, my protein they have the best product. Thank you so much, my protein.
12 April 2026
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
J’ai pris la whey isolate goût natural…
J’ai pris la whey isolate goût natural choclate et je ne m’en lasse pas, absolument pas écœurante j’ai rien à dire
12 April 2026
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Very good !!
11 April 2026
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Excellent product
Excellent product, exactly what I was looking for. The taste is particularly good.
6 April 2026
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Nnnn
I didn’t recieve a free shaker one my first command as usual people do and one time a got a free gift peanut butter pocket but i received nothing
3 April 2026
Reply from Myprotein France
Hello Ahmad,
We appreciate your feedback and are sorry you didn't receive the usual shaker or a gift. We'll look into this to ensure our customers have a better experience.
A message has been sent to your account.
Kind regards,
Liam
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Great Thanks you
3 April 2026
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I really don’t like the taste
31 March 2026
Reply from Myprotein France
Hello Marie,
We're sorry the taste was not to your liking. We value your feedback and will review it carefully for improvements.
A message has been sent to your account.
Kind regards,
Liam
There’s an issue with the website
There’s an issue with the website. Twice now I received a flavour different from the one I had selected. No idea what the glitch is but I select a flavour & end up with another one.
5 April 2026
Reply from Myprotein France
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
It was an incredible experience
It was an incredible experience, they delivered my product really quick, furthermore the quality of the packaging and the product himself are really nice. I totally recommend it
5 April 2026
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Top quality but be careful the boxer shorts are small take a size bigger than your usual
Love my protein products
Tried the boxer shorts took a size L according to the measurements charts but they are too small add an extra size to be good
5 April 2026
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
The products are really great
The products are really great, good taste without too much sugar.
4 April 2026
Reply from Myprotein France
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.