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Jackery Reviews 11

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TrustScore 4.5 out of 5

4.3

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Founded in 2012 in California, USA, Jackery was born with a vision to offer green energy to everyone, everywhere. In 2016, Jackery launched the world's first outdoor portable power stations and, two years later, developed the world's first portable solar panels. Having introduced solar generators to the great outdoors, Jackery fulfills the power needs of every nature-lover, inspiring them to explore further and seek more extraordinary experiences than before. We encourage global adventurers to enjoy the outdoors sustainably, working together to protect our planet and build a better future.

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4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

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Rated 4 out of 5 stars

Quality of product is excellent

Quality of product is excellent. THREE areas of improvement: 1. Website - not easy to view *all* available items (or combos of items) at once...you have to click here and there and then it opens up visibility to other combos of items that can be purchased its a bit weird the navigation. 2. Would have been nice to have a bag for the solar panels the same way we have the nice black padded bag for the generator. I have my solar panels wrapped in a big clear plastic bag ... looks tacky and doesnt protect the panels. I would have been happy to pay for a solar panel bag...I'm not asking for it to be free or included. 3. Customer service takes 2-3 days to reply via email. You guys need to be way faster in today's world. Otherwise,.. the product is outstanding!

Lastly: might be a good idea to write in BIGGER and BOLDER letters somewhere on your site that items from a combo purchase SHIP SEPARATELY - that way customers don't panic when they don't receive all items in the first delivery. I saw the note you guys wrote about this on your site - but that's because I'm an avid reader. I am sure a LOT of your customers miss this completly and end up contacting support to inquire about *missing* items.

Make it BIG and CLEAR. :-)

31 March 2026
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