Communication with FPRA was both responsive and clear. Even when initially it was thought they may not be able to respond within the tight timeframe this was clearly communicated enabling more time... See more
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The FPRA provide an invaluable service. They are always extremely friendly and go out of their way to help. The responses and recommendations from their in-house experts are always tailored to your... See more
We've found FPRA's advice and guidance invaluable. We have a freeholder who really doesn't follow the rules. As FPRA members, we can access expert, easy to follow legal advice, sometimes just to explo... See more
The legal feedback I have received in the 4/5 weeks since joining has paid for the membership twenty fold. In addition the advice was provided within a 24 hour slot quicker than if we had gone to a h... See more
Company details
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Welcome to the Federation of Private Residents’ Associations √ Do you manage or want to manage your block/estate? √ Do you want to buy the freehold of your block/estate? √ Do you want to change the managing agent? √ Are you having problems with service charges? √ Are major works a headache for you? √ Are there any other issues you need help with? FPRA CAN HELP. WE WILL ANSWER YOUR QUESTIONS AND HELP SOLVE YOUR PROBLEMS The Federation of Private Residents’ Associations are a not-for-profit lease advice, support and lobbying organisation for private residential leaseholders, tenants’ and residents’ associations, Residential Management Companies and Flat Management Companies. We are the national voice of residents’ associations and are frequently consulted by government. Our leasehold advisory services are free to members, who pay an annual subscription fee. The Federation of Private Residents’ Associations (FPRA) is an independent organisation. It does not endorse or recommend any products, service providers or companies. The FPRA is able to offer its members specialist legal, insurance, management and building guidance. We represent and understand the interests of leaseholders seeking to set up a tenants’ association, existing tenants associations (recognised or not) and resident management companies. We publish a quarterly newsletter for members, as well as information guides and booklets, and keep members informed about current issues and events affecting leaseholders.
Contact info
PO Box 10271, CM16 9DB, Epping, United Kingdom
- 0371 200 3324
- info@fpra.org.uk
- fpra.org.uk
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I run a 16 Flat RMC and often consult…
I run a 16 Flat RMC and often consult the FPRA about tricky management issues. Their response to my queries has always been rapid and very, very helpful. Couldn't manage without their support!
Great value, friendly and responsive...
I can't imagine what the FPRA's advice has saved us in legal fees, but without doubt our annual membership fee has paid for itself within a month of joining. They are friendly and responsive to deal with, and I wholeheartedly recommend their services!
Just what we needed
We asked for advice on a request from our landlord that we believed was improper, amounting to a request to suspend our operations more or less indefinitely. The legal advice we received was robust, clear, helpful and comforting. In short, it was just what we wanted. Even better, it was given promptly. Full marks to the FPRA and the legal adviser.
Advice on Interpretation of Lease
Comprehensive and helpful advice with the rationale given for the advice given.
So far, so good!
Our Association has been pleased with the prompt efficient service responses received from FPRA so far.
Excellent and comprehensive advice on RTM
Excellent and comprehensive adviice on the techicalities of RTM from Nicholas Roberts. Took a little longer to get a reply than I would have liked.
Payment of management fees to Directors
Good, efficient response, quite useful
We received fast response to our query…
We received fast response to our query and an in depth explanation of the possible options we might wish to consider to resolve the problem we have been experiencing.
Excellent service and easily understood explanation in pain english.
A fair price for a great service
This is a very reasonable price to pay for peace of mind basically. The newsletters are relevant and informative, and any questions raised are answered fully and promptly.
Excellent
Excellent, sensible advice given within 24 hours. Absolutely brilliant service. Thank you.
EXCELLENT ADVISORY BODY
As a residents Association representing 48 leasehold flats on each occasion we have sought guidance we have received it extremely quickly and with a very thorough attention to detail, passed on with great authority helping us to avoid wasting time and money on other legal advice
Outstanding service.
Noise dispute between two flats
Noise dispute between two flats - The advice we received was very helpful. As a management company we like to be well prepared in advance of possible dramas!
Our application was prosed very quickly…
Our application was prosed very quickly and the advice to a first question was received within two working day. The advice given is going to be acted upon. Thank you.
Buikdings insurance for leaseholders
Acknowledge my submission by return. Provided a very detailed and extremely helpful response to my questions written by one of their property specialists.
The FPRA always provide a first class service.
I could not recommend them more highly.
Great source of assistance
Great source of assistance, the advice provided was excellent and in quick time!
Join up NOW - Excellent
Recently Joined - I suggest you join up as soon as you can.Our RTM had a
few nagging questions with regard to the lease which was answered in a proffesional manner .
I would not be happy to continue without having the legal help.
Excellent service and a clear and concise response to my questions.
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